Seating Instructions: Seating is first-come, first-served. Reserved seating options are available for accessibility and accommodations. For detailed accessibility information, visit INFO > FAQs in the app.

Often new leaders are brought in with a mandate to drive change, change that is long overdue. Or by the time capital expenditures are finally funded, the level of pain has reached a fever pitch and business stakeholders have little patience remaining. In Change Management that Wins Hearts and Minds: Leading Your Organization through Transformation and Turbulence we will unpack the organizational archetypes (the early-adopters, detractors, distractors, and fair-weather fans) and equip you with real-world tools to successfully navigate whatever surprise comes your way.

Learning Objectives:

• Be able to assess your organization's tolerance for change.
• Identify key stakeholder archetypes and their 'so-what' relative to the change.
• Testing the waters, and gauging when and how to course-correct, leveraging macro-external factors as social proof.
• Positioning the organizational change as relief from pain versus taking our collective vitamins.
• Managing organizational risk and professional credibility.

Direct Link to Session Materials: If the speaker provides session materials, you can access them via the app, web format or at https://presentations.shrm.org/.

Live Streaming and Recording: Unless marked 'in person only,' all sessions are live-streamed on the app or web format and available for replay 30 days after the event.

Acknowledgment of Technical Issues: While rare, technical issues may occur during sessions. We appreciate your patience as we quickly address them.

Accessibility & Accommodations Information: For detailed accessibility & accommodations information, visit INFO > FAQs in the app.