Seating Instructions: Seating is first-come, first-served. Reserved seating options are available for accessibility and accommodations. For detailed accessibility information, visit INFO > FAQs in the app.

A robust organization starts with personalization. By making employees the heroes of their own professional story - valuing individuality and embracing empathy and personalization - organizations can sculpt high-trust environments that enhance employee experience, elevate job satisfaction and drive productivity and profitability. Unleash the power of personalization - and the vitality of your workforce- with analytics that dive deep to understand and interpret the unique needs of your employees, pinpoint focus, uncover redundancies and deliver impactful insights.

Learning Objectives:

• The Power of Personalization: Boldly go where others fear to venture by placing value on individuality, which in turn will unleash a collective energy with your team. Leaders must move beyond the 'professional' identity and show up to work as 'humans,' which helps fuel that power of personalization. Instead of having only transactional or task-oriented relationships with your staff, expand by truly getting to know and connect with them. Make your employees the heroes of the story.
• Listen & Adapt: Actively listening to employees, understanding their concerns and adjusting benefits structures to reflect their needs fosters a culture of trust and employee wellbeing. Leaders can transform their organizational approach by being open to change, fluid in process and adaptable as needed with employees. Find ways to avoid benchmarks and listen to your people instead.New Leadership, New Era: How to employ human-centric leadership for enhanced employee experiences means the old hierarchical model isn't meeting the complex demands that today's organizations face. Be human-centric and the numbers will follow.

Direct Link to Session Materials: If the speaker provides session materials, you can access them via the app, web format or at https://presentations.shrm.org/.

Live Streaming and Recording: Unless marked 'in person only,' all sessions are live-streamed on the app or web format and available for replay 30 days after the event.

Acknowledgment of Technical Issues: While rare, technical issues may occur during sessions. We appreciate your patience as we quickly address them.

Accessibility & Accommodations Information: For detailed accessibility & accommodations information, visit INFO > FAQs in the app.