General Session featuring Main Stage Speaker covering message on leading in times of challenge for Volunteer Leaders.
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Gloria Sinclair Miller, SHRM-SCP
Vice President, Membership & Customer Community Experience
SHRM
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Gloria Sinclair Miller is an accomplished Senior HR Business Executive with more than 20 years of successful global and domestic human resources leadership in a variety of industry sectors, including biopharmaceutical, retail, financial services, and non-profit organizations. Gloria has held leadership positions with the USO of Pennsylvania and Southern New Jersey, AstraZeneca Pharmaceutical, Bristol-Myers Squibb, Borders Group Inc, TD Bank and Rosenbluth International.
Gloria currently serves as the Vice President of Membership and Customer Community Experience at SHRM. In this role, Gloria manages the member acquisition and engagement for Professional and Executive audience segments with a particular emphasis on fostering communities and enhancing the experience.
Gloria holds a Master of Science (MS) in Human Resources Management and Services from Widener University and a Bachelor of Science (BS) in Human Resources Management from Wilmington University. She also holds the SHRM-Senior Certified Professional (SCP) designation.
Gloria has served in numerous Volunteer Leadership roles, including Chapter President and long-time Board Member for the Philadelphia Society for Human Resources Management (Philly SHRM) Chapter and Board Chairman for USO of Pennsylvania and Southern New Jersey.
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Judy Smith
Crisis Management Expert & inspiration for the hit TV show Scandal; Founder & CEO, Smith & Company
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For more than 25 years, Ms. Smith has counseled presidents and world leaders through global crises, advised Fortune 50 CEOs through complex challenges, and helped manage the reputations of some of the world’s highest-profile individuals. She founded Smith & Company, a strategic advisory firm considered to be one of the top crisis firms in the world, that has offices in Washington D.C., Los Angeles, New York and London.
In addition to her work as a communications advisor during high profile moments, Ms. Smith is a long-time counselor to some of the world’s largest and most influential companies such as Amazon, Facebook, Panera, Lowes, Sony, Kaiser, United Healthcare, and Walmart. She provides her clients with strategic advice on a variety of corporate communications issues such as mergers and acquisitions, product recalls, intellectual property litigation, corporate positioning, diversity and other corporate, investor and public relations matters.
A former federal prosecutor, Ms. Smith worked in the U.S. Attorney’s office for the District of Columbia where she handled high-profile investigations. She also served as Deputy Press Secretary to President George H.W. Bush, during which time she worked on a host of domestic and international issues.
As a result of her wide ranging and ground-breaking career, Ms. Smith inspired the hit TV series, Scandal and served as Co- Executive Producer of the project. Ms. Smith’s advice and counsel has been valuable to corporate boardrooms and she currently serves on the boards for Save the Children, Global Citizen and Ariel Investments.