Scale your organization's talent development through AI-powered automation and insights. Drawing from Salesforce's enterprise-wide implementation of Career Connect, this session reveals strategies for expanding AI-driven talent initiatives across large organizations. Learn how to scale automated skill inference, career pathing, and internal mobility programs while maintaining employee engagement and measuring impact. Discover frameworks for implementing AI talent solutions that grow with your organization.
Learning Outcomes:
1. Learn proven approaches to scale AI talent solutions across complex organizations
2. Understand how to measure and optimize AI-driven talent programs for enterprise impact
3. Develop strategies for expanding automated career development while maintaining employee trust and engagement
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Ruth Hickin
Vice President, Workforce Innovation & Transformation
Salesforce
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Ruth Hickin is Vice President of Workforce Innovation & Transformation at Salesforce, where she leads strategies for workforce adaptation in response to AI, skills development, and talent redeployment. She oversees the Career Connect internal mobility platform and drives transformation to meet future business needs.
Before joining Salesforce, Ruth was with the World Economic Forum, where she led strategy and thought leadership on the future of technology and global tech governance, publishing influential reports. She has also held leadership positions at Virgin Unite, focusing on strategic partnerships and impact investments.
Ruth holds an MBA in Design Strategy from California College of the Arts, an Executive Master of Arts (MA) in Global Leadership from the World Economic Forum, and a Master of Arts (Honors) in English Literature from the University of Glasgow.
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Nichol Bradford
Executive-in-Residence for AI + HI
SHRM
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Nichol Bradford is a futurist, investor, and technology executive
dedicated to amplifying human potential through the thoughtful
integration of AI. As SHRM's AI + HI Executive-in-Residence, she
shapes global strategies impacting 362 million workers through
340,000 HR professionals across 180 countries. She is the Co-Founder
of Niremia Collective, a venture fund investing in the future of human
potential.
With over two decades of experience in technology and human
development, Bradford specializes in strengthening mental, emotional,
and social health (MESH) to drive innovation. She reaches over
100,000 people annually through thought leadership and speaking
engagements, including TEDx talks. Her unique approach combines
psychology, neuroscience, and organizational change to guide
companies through human-centered AI adoption.
Bradford's impressive track record includes operating World of Warcraft
in China, co-founding TransformativeTech.org, and building the largest
global network for human potential technology spanning 450+ cities.
Through her $22.5M venture fund, she targets the $8.5 trillion human
potential market. Her mission is clear: creating a future where AI
enhances human capabilities while strengthening social cohesion and
well-being.