Track: Strategic Management

For you to be successful in developing and implementing a Human Capital metrics and analytics (HCM/A) program, you must adapt existing HR tools and techniques to the HCM/A process. This session presents a case study on the development/implementation of a real-world HCM/A program, demonstrating how the organization used existing HR processes and techniques to increase the value of existing human capital and to increase the effectiveness of the recruitment/selection process improving the quality of new hires.