Front line managers are the first line of defense for a company that wants to minimize exposure to costly litigation and government investigations. They are the first to field complaints, the first to investigate incidents, and the first responders to workplace tragedies -- yet they often receive very little training on how to handle those critical duties. This session, presented by an employment lawyer with 20+ years of practical experience, illustrates how you should give your managers annual training to educate them on their role as agents of the company and will help them learn how to: