The ability to effectively influence everyday is critical not only with your boss, but also with your peers, your family and your friends. Research reveals that most attempts at collaborative communications fail and/or lead to conflict. You will learn the four steps that lead to winning outcomes, explore factors that influence trust in relationships and discover how to communicate for successful results. Crosbie will also teach you how you can develop high-level listening skills as well as clarify desired outcomes to ensure a positive result. This workshop will show you how apply the steps and skills used by the most successful communicators that lead to winning outcomes.
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Rowena Crosbie
president
Tero International
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Rowena Crosbie is President of Tero International. Since 1993, Tero has earned a distinguished reputation as a premier research and corporate training organization with thousands of graduates from more than 40 countries. Crosbie has authored several articles, many published in International Journals and Magazines and she is currently collaborating on a book titled Powering Down to Power Up, which addresses the unique risks of misalignment in business communication in a high tech, interconnected world. She was honored as the Woman of Influence Business Owner of the Year by the Des Moines Business Record in 2009 and was named Executive of the Year by Executive Women International, Iowa Chapter, in 2004.