America's go-to guru for crisis management, Judy Smith - inspiration for the television drama "Scandal" - has worked behind the scenes to guide politicians, business executives, and celebrities through some of the highest-profile events of our time, including the impeachment of President Clinton, and the BP oil spill. In a provocative and informative dialogue with Dr. Shirley Davis Sheppard, SHRM's Vice President of Global Diversity & Inclusion and Workforce Flexibility, the real-life "Olivia Pope" will reveal lessons learned from these PR disasters, particularly the impact of collaboration, competition, and political savvy on personal and professional crises. Learn strategies for avoiding, mitigating, and responding to the reputational damage that can transpire from poor decision making and bad judgment.