Success, we’re told, is the outcome of careful planning, analysis, and strategy. But the truth is, success is far more random than we’d like to believe. In fact, in today’s complex, volatile, and random world, the five-year business plan is obsolete, and going through the motions can no longer guarantee strong performance. If planning is out the window, what do you have? According to Frans Johansson, look for “Click Moments”—rare opportunities, often serendipitous, to change course. He will discuss how to spot Click Moments and increase their occurrence in our lives, how to place lots of high-potential bets, and how to harness the complex forces that follow into a winning strategy.