You have the responsibility of ensuring that every employee has the skills to achieve positive results for your organization through interactions and processes that cross cultures. To be successful in today's world, help them avoid the ill-placed phrase, misunderstood gesture, or uninformed judgment. This session will show you how to:
• Identify the cultural differences that affect organizational processes, especially in five key areas.
• Understand cultural value differences and how to influence cultural awareness.
• Use assessment tools to help develop competent intercultural leaders and/or employees.
• Leverage sample program strategies for leaders and expatriates across all organizational levels.
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Deborah Rinner Godwin
Vice President
Tero International
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Deborah Rinner Godwin is Vice President for Tero International. Deborah joined the Tero Team in 2002 and brought expertise on business etiquette and cultural communication issues that arise daily in business situations pertinent to presenting a positive image in our changing times. In addition to a masters in effective teaching from Drake University, Deborah is certified as a Corporate Etiquette and International Protocol consultant from the Protocol School of Washington, D.C. Deborah's role at Tero has evolved to include serving as a lead trainer in presentation skills, negotiation skills, leadership development, corporate etiquette, cross cultural communication and executive presence as well as customizing curriculum for clients from various industry groups. Deborah also serves as an executive coach to many of Tero's clients, and is an experienced keynoter.