Human and work relationships are all about people, who have biases and perceptions that affect what they see and hear. Those perceptions can lead to legal charges and claims of discrimination or harassment. This session gives you the knowledge to:
• Describe sources or bases of workplace misunderstandings, misperception and/or miscommunication.
• Name federal employment laws that prohibit discrimination based on perception.
• Compare and contrast proactive strategies, and pitfalls to avoid, in fostering "a workplace that thinks before it acts" based upon perceptions.
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Christine V. Walters, JD, MAS, SHRM-SCP
Independent Consultant & Author
FiveL Company
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Ms. Walters has more than 30 years’ combined experience in management, HR administration, employment law practice, and teaching.
She has presented at conferences across the country, been engaged as an expert witness, and testified before U.S. Congressional and state legislative committees on employment issues.
Her book, “From Hello to Goodbye: Proactive Tips for Maintaining Positive Employee Relations” is in its 2nd edition and was one of the SHRMStore’s “Great 8” best-sellers for eight consecutive years.
Today, Ms. Walters works as an independent consultant doing business as FiveL Company, “Helping Leaders Limit their Liability by Learning the Law.”SM