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FWI & SHRM 2013 Workflex Conference
Learn about Toyota Motor Sales USA’s collaborative scheduling program—an innovative approach to flexible work arrangements—and its successful implementation in the organization.
PowerPoints/Handouts Available

Toyota Motor Sales USA, the management and HR leadership for North American Toyota employees, is committed to enhancing flexibility for U.S. operations. After a popular compressed work program was eliminated due to coverage issues, HR leaders turned to a collaborative scheduling approach (involving robust individual negotiations; automated goal setting, monitoring and coaching; and key skill development). Starting with senior managers, it will be implemented at other levels in the organization, so that in the end their approximately 35,000 hourly manufacturing employees are covered. You will learn about:

  • The value of embedding flexibility in a universal management function (scheduling), rather than in a program.
  • The impact of having senior management involved in the planning and execution, and building of a plan from the top down, which demonstrates to lower levels the support of upper levels and an example of the plan in action.
  • The utility of strengthening collaboration skills, rather than seeing flexibility as “arrangements.”
  • The insistence on support, monitoring and metrics, as well as a commitment to continuous improvement and investment in the initiative, as it unfolds.
 
Date(s) & Time(s): 
Wednesday, October 30, 2013 - 9:30am to 10:45am
Presenter: 
Paul Rupert
President
Rupert & Company
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Paul Rupert is President of Washington, DC-based Rupert & Company. He combines forty years’ general management, consulting, coaching, training and research experience with expertise in the development of flexible leadership skills and online systems. He excels in aligning Senior Management commitments with business-beneficial flexibility initiatives. Paul pioneered the development of explicitly business-based approaches and tools for creating the flexible workplace and transforming traditional managers into flexible leaders. In his previous work as Associate Director of New Ways to Work and Flexibility Practice Leader of WFD Consulting, he directed national flexibility advocacy efforts and served a broad and distinguished client list of more than a hundred companies ranging from Aetna and AOL to Wal-Mart and Xerox. He pioneered challenging flexibility initiatives such as Phased and Partial Retirement and high yield approaches to Remote Work. Mr. Rupert speaks widely about organizational flexibility and is quoted regularly in the national media such as the Wall Street Journal, ABC World News, CBS News, NPR, Marketplace and Newsweek. He is a graduate of Stanford University.

SESSIONS:
Dawn Mugavero
HR manager – WorkLife, Relocation and Global Assignments
Toyota Motor Sales
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Dawn Mugavero is currently Manager for WorkLife, Relocation and Global Assignments for Toyota Motor Sales, USA, Inc. (TMS).  Dawn has over 15 years of experience in Human Resources and spent the first part of her career at the University of Southern California as the Director of Human Resources in Auxiliary Services.  For the past 6 years she has been with TMS focusing on WorkLife programs through employee engagement and culture change iniatives. In addition, she manages all of the domestic relocations throughout North America as well as all global assignments.

SESSIONS:
Location: 
Nob Hill D
Amount of Credit: 
1.25
Credit Type: 
•HR Credit
Session Type: 
Concurrent Session
Competency: 
HR Expertise
View other sessions related to this topic: 
Workflex Fundamentals Sessions

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