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Home > Throw Out the Ratings: Performance Reviews that Truly Engage Employees

SHRM 2015 Talent Management Conference & Exposition
Workplace Application: Learn how to successfully design and implement a performance management system built on organizational priorities and meaningful dialogue (and no ratings!).
PowerPoints/Handouts Available

Oh, no! It’s time for the dreaded annual performance review! Do your managers and employees react in a similar manner? Let's create a performance review process that actually engages employees and connects their work to organizational priorities. First, we throw out the ratings and replace them with a coherent approach that enhances the dialogue between managers and employees. Based on their experience in a global development firm working in 40 countries, these two presenters share their unique approach that received the Operational Excellence Award from InsideNGO. This will help you:

  • Discover firsthand the lack of reliability in ratings through a participatory exercise. 
  • Learn how to define organizational performance areas with specific behaviors that will be used in guiding performance assessments. 
  • Learn how to define the review process and documentation appropriately for your organization. 
  • Identify specific steps you need to upgrade your performance management system immediately.
 
Date(s) & Time(s): 
Tuesday, April 28, 2015 - 3:15pm to 4:30pm
Presenter: 
Marsha Moulton, SPHR
EVP, Human Resources
ACDI/VOCA, Washington, D.C.
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Ms. Moulton heads the human resources and administrative division of ACDI/VOCA. As a certified senior professional in human resources (SPHR), Ms. Moulton brings to ACDI/VOCA a depth of knowledge and experience in organizational management. She joined ACDI/VOCA in April 2006 after serving as vice president and deputy director of human resources at ICF International, Inc.; director of human resources and administration at Caliber Associates, Inc.; manager of human resources development at American Institutes for Research; and senior personnel consultant at Tangent Corporation. She earned her M.S. in applied behavioral science with a concentration in organizational development at the Johns Hopkins University and B.S. in psychology at the University of Maryland University College. She served on the board of the Human Resources Leadership Forum from 2011–2013. In 2012 she was a finalist in the Human Resources Leadership Award in Innovation and a recipient of the Dr. J. P. London Award for Promoting Ethical Behavior. In 2013 Ms. Moulton was awarded the InsideNGO Operational Excellence Award in Human Resources.

SESSIONS:
William Sparks
Dennis Thompson Chair & Professor of Leadership
McColl School of Business at Queens University of Charlotte
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Will Sparks is the Dennis Thompson Chair & Professor of Leadership at the McColl School of Business at Queens University of Charlotte. He is the author of “Actualized Leadership: Meeting Your Shadow & Maximizing Your Potential” (2019, SHRM Publishing), which debuted as an Amazon #1 Best Seller.

His TED Talk “The Power of Self Awareness” was released in 2018. He completed his Ph.D. in Organizational Behavior and Development from The George Washington University’s School of Business and Public Management, where his research focused on group dynamics, organizational culture, and leadership.

SESSIONS:
Location: 
Harbor Ballroom C
Amount of Credit: 
1.25
Credit Type: 
•HR Credit
Session Type: 
Concurrent Session
Competency: 
HR Expertise
Communication
Intended Audience: 
Senior-Level

Source URL: https://sessions-cron.shrm.org/conference/shrm-2015-talent-management-conference-exposition/session/throw-out-ratings-performance