McDonald’s has long been known for its commitment to inclusion and diversity, not only with their employees, but also with their franchisees and suppliers. Patricia Sowell Harris, McDonald’s Global Chief Diversity & Inclusion Officer, shows us how the #1 food service restaurant has made D&I a global priority. Having taken part in the evolution of diversity at McDonald’s, Harris illustrates how diversity is a strategy that’s been the smart thing to do in driving their business forward. She also shares the three key elements that can help any business aiming to diversify and improve the bottom line.
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Patricia Sowell Harris
global chief diversity officer
McDonald's Corporation, LLC
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Harris is considered an expert in the field of diversity and holds several leadership positions in many national organizations. She began her career with McDonald’s over 30 years ago as an administrative assistant in the Corporate Legal department. Harris was quickly promoted to several positions within the Human Resources department leading to her current global leadership role.
She has documented her experience with McDonald’s in her book, None of Us Is Good as All of Us: How McDonald’s Prospers by Embracing Inclusion and Diversity.
Why Patricia is a Game Changer:
• She is responsible for the development and implementation of diversity strategies throughout McDonald’s Corporation, including the 31,489 restaurants in 118 countries.
• Harris is a founder and member of the Women’s Foodservice Forum, founder and past chair of the MultiCultural Foodservice & Hospitality Alliance, and past President of the Board of Directors for the Breast Cancer Network of Strength (formerly Y-Me National Breast Cancer Organization).
• Under her leadership, McDonald’s has been widely recognized for its commitment to inclusion and diversity. This recognition includes Fortune magazine’s “Top 50 Places for Minorities to Work”, Black Enterprise magazine’s “Top 40 Companies for Diversity”, Latina Style magazine’s “Best Companies for Latinas”, Asian Enterprise magazine’s ”Top 25 Companies for Asians,” and the “Disability Diversity Award” by Worklife Matters magazine.