Experience some rapid fire ideas from an expert on employee engagement, customer service, and appreciation. She will "Whack" your thinking, get your creative juices going, and you'll leave with 21 no cost or low cost actionable ideas to bring more joy to your workplace.
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Barbara Glanz, CSP, CPAE
President
Barbara Glanz Communications, Inc.
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A member of the prestigious Speaker Hall of Fame, Barbara Glanz, CSP, CPAE, works with organizations that want to improve morale, retention, and service. Using her Master’s degree in Adult Learning, she has spoken on all 7 continents and in all 50 states. She has authored fourteen best-selling business books, including “The Simple Truths of Service Inspired by Johnny the Bagger®”, co-authored with Ken Blanchard, “The Simple Truths of Appreciation,” CARE Packages for the Workplace – Dozens of Little Things You Can Do to Regenerate Spirit at Work,” and “180 Ways to Spread Contagious Enthusiasm™.” She lives and breathes her personal motto, “Spreading Contagious Enthusiasm™.” She has been a popular speaker at the national SHRM conferences since 1997. You can reach her at www.barbaraglanz.com.