Concurrent Session

Chuck Roberts understands the challenges facing private and government organizations well, having more than thirty-five years of experience working in and consulting to organizations ranging from start-ups to annual budgets of over $70 billion, and serving in roles that have included COO, CFO, and CEO. 

He’s best known as a change agent who helps organizations increase revenue and profitability, leads strategic, tactical, and financial planning and new initiatives, implements best practices, and performs turnarounds, reorganizations, and acquisitions. Chuck has authored two books and more than 50 published articles, and is the Founder, President, and CEO of Performance Management Group, Inc.

Carita Ducre is a Managing Partner at Insight Strategies, Inc. For 15 years, she has worked with employees and leaders alike on simplifying workplace communication. Carita’s dynamic presentations and customized training sessions are energetic and interactive, providing tools that can immediately improve communication at work—and even at home! An accomplished writer, Carita has written more than 250 business-related communications, including writing for the C-Suite.

She holds a BA in English from the University of Notre Dame and an e-Learning Instructional Design certificate from the Association for Talent Development (ATD).

Carita also provides one-on-one coaching to achieve effective business results.

As a “Recovering HR Manager" Richard Fagerlin, has led Peak Solutions, a leadership development firm for the last 20 years.

Born out of the simple idea that we should love what we do and who we do it with, Peak Solutions is dedicated to helping build wise leaders, strong teams & healthy cultures & has served countless organizations in over 50 countries worldwide. Richard is also a leading authority on the topic of Trust and is the author of Trustology: The Art and Science of Leading High Trust Teams.

Richard is from Fort Collins, Colorado where he enjoys an active lifestyle following the interests and passions of his four boys and making memories and enjoying experiences every step of the way.

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As a “Recovering HR Manager" Richard Fagerlin, has led Peak Solutions, a leadership development firm for the last 20 years.

Born out of the simple idea that we should love what we do and who we do it with, Peak Solutions is dedicated to helping build wise leaders, strong teams & healthy cultures & has served countless organizations in over 50 countries worldwide. Richard is also a leading authority on the topic of Trust and is the author of Trustology: The Art and Science of Leading High Trust Teams.

Richard is from Fort Collins, Colorado where he enjoys an active lifestyle following the interests and passions of his four boys and making memories and enjoying experiences every step of the way.

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Heather Christie is a Certified Executive & Leadership Coach, Professional Speaker and "Recovering Attorney". She has consulted with hundreds of companies and addressed thousands of people in her talks and workshops over the last 12 years.  Prior to founding her Leadership Coaching firm, Evolve Global, Heather was Partner in a prominent Chicago law firm where she practiced as an international lobbyist. She co-authored the book “Bootstrap Business”. Heather has been recognized nationally and globally as a leader in the executive coaching industry. She is President-Elect of the National Speakers Association South Florida Chapter. You can find her at www.HeatherChristie.com.

Heather Christie is a Certified Executive & Leadership Coach, Professional Speaker and "Recovering Attorney". She has consulted with hundreds of companies and addressed thousands of people in her talks and workshops over the last 12 years.  Prior to founding her Leadership Coaching firm, Evolve Global, Heather was Partner in a prominent Chicago law firm where she practiced as an international lobbyist. She co-authored the book “Bootstrap Business”. Heather has been recognized nationally and globally as a leader in the executive coaching industry. She is President-Elect of the National Speakers Association South Florida Chapter. You can find her at www.HeatherChristie.com.

Michelle Tillis Lederman is known for her energetic, engaging, and authentic presentations. An expert on workplace communications and relationships, Michelle’s mission is to help people communicate and lead with confidence, clarity, and connection. She is an accomplished speaker, trainer, coach, and author of two books including The 11 Laws of Likability and Heroes Get Hired and recently named by Forbes as one of the 25 Professional Networking Experts to Watch in 2015. She recently opened her signature live program, The Relationship Driven Leader, to the public. After a decade in finance, Michelle was frustrated by the lack of effective communication and support within organizations especially as she became a people manager. She founded Executive Essentials, a training company that provides communications and leadership programs, as well as executive coaching services, to enable others to succeed professionally where she struggled. A former NYU professor, financial executive, and recovering CPA, Michelle teaches from experience and shares what she learned during her extensive career.

Michelle Tillis Lederman is known for her energetic, engaging, and authentic presentations. An expert on workplace communications and relationships, Michelle’s mission is to help people communicate and lead with confidence, clarity, and connection. She is an accomplished speaker, trainer, coach, and author of two books including The 11 Laws of Likability and Heroes Get Hired and recently named by Forbes as one of the 25 Professional Networking Experts to Watch in 2015. She recently opened her signature live program, The Relationship Driven Leader, to the public. After a decade in finance, Michelle was frustrated by the lack of effective communication and support within organizations especially as she became a people manager. She founded Executive Essentials, a training company that provides communications and leadership programs, as well as executive coaching services, to enable others to succeed professionally where she struggled. A former NYU professor, financial executive, and recovering CPA, Michelle teaches from experience and shares what she learned during her extensive career.

Jeff began his career at Leo Burnett in Chicago where he became the youngest VP Account Director in the agency’s history, earning seven of the American Marketing Association’s EFFIE Awards for superior business results.  Before joining JB Training Solutions, Jeff was the Marketing and Creative Director for the Houston Rockets and Vice President of Marketing for Four Hands Imports, which was featured on Inc’s 500 Fastest Growing Company List three times. Currently, Jeff consults on business skills, sales, and marketing for companies in multiple industries including Marriott, Phillips 66, Leo Burnett, and the Major League Baseball Network. When Jeff isn’t traveling or training, he is spearheading content development and enhancement to keep JB programs at the peak of innovation.

Jeff began his career at Leo Burnett in Chicago where he became the youngest VP Account Director in the agency’s history, earning seven of the American Marketing Association’s EFFIE Awards for superior business results.  Before joining JB Training Solutions, Jeff was the Marketing and Creative Director for the Houston Rockets and Vice President of Marketing for Four Hands Imports, which was featured on Inc’s 500 Fastest Growing Company List three times. Currently, Jeff consults on business skills, sales, and marketing for companies in multiple industries including Marriott, Phillips 66, Leo Burnett, and the Major League Baseball Network. When Jeff isn’t traveling or training, he is spearheading content development and enhancement to keep JB programs at the peak of innovation.