ENX Mid-Market

Emily M. Dickens, J.D., serves as SHRM Chief of Staff, Head of Government Affairs & Corporate Secretary. She is the executive responsible for coordinating staff to implement the CEO's vision, serving as corporate secretary for the SHRM Board and subsidiary boards, as well as managing external partnerships and providing oversight for the Government Affairs division.

Dickens is an attorney with significant and progressive experience in government, higher education and the non-profit sector. She has served as a member of the leadership team at the University of North Carolina system, the Association of Governing Boards of Colleges and Universities and the Thurgood Marshall College Fund.  Her prior roles include general counsel, chief relationship officer, senior vice president, vice president for public policy and assistant vice president for federal relations.  Dickens has also worked at Duke University and Fayetteville State University in administrative and external affairs roles. 

Emily is actively engaged in board service. She formerly served on the  Fayetteville/Cumberland (NC)  Chamber  of  Commerce  (Secretary  of  the  Board),  the Cumberland County Workforce Development Board, the  North  Carolina  Partnership  for  Defense  Innovation Board, and the Educational Advancement Foundation. She is currently a member of the Advisory Council of the Congressional Hispanic Caucus Institute (CHCI), the Advisory Board of the College of Arts and Sciences at North Carolina Central University, and chairs the International HBCU Task Force for Alpha Kappa Alpha Sorority, Incorporated.

She is a graduate of North Carolina Central University and North Carolina Central University School of Law. 

Carlos Abrams-Rivera is CEO of The Kraft Heinz Company and a member of the Board of Directors. Prior to becoming CEO and leading more than 36,000 employees around the world, Carlos served as President of Kraft Heinz, and President of the company’s North America Zone. He joined Kraft Heinz in 2020 after a career spanning more than two decades at companies including Mondelez and Campbell’s. Carlos holds a Bachelor of Science degree in Economics from Carnegie Mellon University as well as an MBA from the University of Michigan’s Stephen M. Ross School of Business.  

Andy brings 10+ years of experience as a Human Resources leader, practitioner, and consultant. He began his career at PwC, where he led global HR transformation engagements for Fortune 500 clients, founded PwC's Learning Solutions consulting practice, and served as the Product Owner for PwC's Change Navigator platform.
 
As Director of Talent Development at Target Corporation, Andy led a team responsible for Training, Leadership Development, and Change Management for over 100,000 store team members. During his time at Target, he also led the organizational readiness efforts for Target's enterprise Operating Model Transformation, impacting +2,000 retail stores and more than +250k employees.
 
As a founding team member at the Josh Bersin Company, Andy lead the HR Advisory Services practice and delivered consulting engagements across all areas of HR, serving many clients in the Fortune 100. Additionally, he served as the Chief Learning Officer for the Josh Bersin Academy.
 
Now the Chief Transformation Officer at SHRM, Andy drives the execution of the SHRM global strategy, ensuring the development and successful delivery of innovative products, unparalleled services and transformative experiences to the diverse audiences SHRM serves.

Wendy Stratman Miller is the Chief People Officer for North America at McKinsey & Company where she shapes and manages the firm’s People strategy, processes, and professional teams.

During her 19 years in McKinsey’s People function, Wendy has built and overseen an integrated team with responsibility for recruiting, professional development, evaluations and reviews, learning, and human resources. She partners globally to design the firm’s regional People strategy, employee value proposition, and experience, including the diversity and inclusion strategy and shift toward a stronger development culture.

Previously, Wendy was a McKinsey consultant serving clients on various strategic topics with a focus on marketing and sales in consumer and retail industries.

Wendy has an MBA from Harvard Business School, and a BS in Accounting from Miami University. She lives in Atlanta, GA, with her husband, Matt, and three children.

James Atkinson is the VP, Thought Leadership at SHRM, where he leads research teams uncovering key insights on the challenges and trends affecting HR and the workplace. James joined SHRM with more than 15 years of research, data, and product experience, having spent a decade in various leadership roles within the HR industry. Prior to SHRM, James was the Vice President of Data Products at Payscale, where he was responsible for the overall strategy, development, and delivery of data products for compensation professionals. He also spent 9 years at Gartner, finishing his tenure there as the Managing Vice President of Data Products for the HR research and advisory practice. Across his career, his teams have created award-winning research and data products for HR executives and their teams on topics including learning and development, total rewards, recruiting, talent management, HR strategy, HR technology, and diversity, equity, inclusion, and belonging. This work has been featured in top business journals and media outlets such as Harvard Business Review, Wall Street Journal, and Forbes.

James holds a PhD in Political Science from the University of Michigan and an MBA from Ohio State University.

Brian Dickens is the chief human resources officer for the University of Tennessee System. In this role, Dickens is responsible for planning, developing and implementing statewide initiatives that support employee engagement. Areas of administration include system recruitment, employee and organizational development, compensation, inclusion, diversity and engagement, data analytics, reporting, payroll, benefits and retirement services. The office also works to ensure compliance with federal, state and University labor standards and policies. He collaborates with UT system, campus and institute leadership, human resources officers and diversity officers. Dickens joined the UT System on Dec. 1, 2019, following a national search. Dickens earned a B.S. in Biology and M.A. in Counseling from Prairie View A&M University, and a Ph.D. in Educational Administration and Human Resource Development from Texas A&M University. 

Annette Wooters is Chief Executive Officer of the Far West Division of Healthtrust Supply Chain, having spent the past 15 years serving HealthTrust and HCA Healthcare patients in a number of Supply Chain leadership roles across three markets. 
 
Annette has worked in both the manufacturing and healthcare sectors, leading teams across a broad spectrum of products and countries. Annette has successfully led Supply Chain teams in disaster recovery after tornado, hurricane, mass casualty and pandemic events, demonstrating her commitment to Servant Leadership principles of service and sacrifice. 
 
Annette holds a B.S. in Biology and Chemistry from Rockford College, an M.B.A in Healthcare Management from Western Governors University, as well as CMRP and FAHRMM certifications. 

Annette believes that Supply Chain is a key member of the indirect patient care team, integrated with Clinicians in order to deliver safe, responsibly priced, and compassionate care to our patients and their families. Supply Chain brings a special set of skills to this partnership, and Annette believes the key to success is in marrying the best attributes of our technical ability and our engaged teams to deliver operational excellence.