Professional Development

William Mitchell started with American Airlines in 1995. Currently serving as Managing Director of Leadership Planning and Performance, he is responsible for leading the team that oversees leadership and talent management at American. Specifically, he oversees college recruiting, organizational development, talent management, leadership development, performance management, and succession planning. He began at American in 1995. William received his bachelors degree in business administration from Abilene Christian University and masters degree in public administration/political science from Texas A&M University. He is married to Karen Mitchell, Esq. and has four children. He is a community action team leader for his church, homeowners’ association board member, school volunteer, and Habitat for Humanity volunteer.

Jean Gatz is an internationally known keynote speaker and author, and one of only a few women worldwide to earn the designation of Certified Speaking Professional. Blending original humor with her background in psychology and business, Jean delivers keynotes and training to help organizations and their people STAND OUT from the Crowd. She’s presented Mega Sessions at six of SHRM’s annual conferences. The author of four successful books, Jean also delivers keynotes for SHRM state conferences and special chapter events, as well as training for SHRM members and their organizations throughout the United States and Canada.