Global & Cultural Effectiveness

Dr. Robin Roberts is the Director of the Office of Diversity and Inclusion at Embry-Riddle Aeronautical University, Daytona Beach, FL. She has been in this role since February, 2013. The Office of D&I is integral to enhancing the overall education experience of students through development of, exposure to, and participation in academic and social programs that improves cultural competencies, social currency, and strategic human resourcing. Eight years prior, Dr. Roberts worked as the Director of Career Services (five years) and Director of the Office of Student Leadership and Activities (three years) at Delaware State University where she created a Leadership Institute, Student Employment Office, and Career Kinetics education. Her career spans 30 years of human resource leadership in banking, manufacturing, healthcare, and higher education. Dr. Roberts is a career coach specializing in talent acquisition, talent management, strategic leadership, diversity and inclusion, and professional development. She earned a Bachelor of Science degree in Information Systems, a Master of Arts degree in Organizational Management, and a Doctor of Management in Organizational Leadership at the University of Phoenix. She received a certificate in Lean Six Sigma Black Belt from Villanova University in November, 2013. Her passion is in helping others grow personally and professionally and to fulfill their dreams.

In his current role, Mark is responsible for program development, project management and the expansion of Tanenbaum programs nationally and internationally. A sought-after expert on equality issues like race, gender, sexual orientation and religion, Mark's recent engagements include workshops at SHRM’s Annual Conference & Exposition, the National Association for Multicultural Education, the Out & Equal Workplace Summit, and Multicultural Forum for Workplace Diversity.

Lance Matthiesen is Vice President of Partnerships and manages Management Leadership for Tomorrow’s (MLT) corporate, non-profit, and foundation partnerships.  He joined MLT in 2013 over 20 years of sales leadership experience in the technology and professional services industries, including the Corporate Executive Board, The Washington Post and Verizon.  He holds a BA from Bates College and an MBA from Stanford’s Graduate School of Business.

Karen Rylander-Davis is an accomplished senior human resource executive with over 35 years of international experience. She specializes in transforming organizations, developing talent, and supporting culture change to achieve business strategies. Her work in management development includes project leadership, instructional design, development and delivery of training programs.

Karen’s consulting focuses on offering strategic organization and leadership development solutions to a wide variety of firms in diverse industries.  Her approach to clients is customized to each situation, culture and team dynamic. She motivates, facilitates, and challenges people to rethink what is possible for themselves and the organization. Recognizing that the organization is a system, she considers potential impacts and contingencies in her work to ensure that recommendations and deliverables are practical, actionable and value-adding.

Of note is Karen’s development of a comprehensive leadership curriculum for a global French wire and cable manufacturer, built on management and functional competency models and company values.   A global course for high potential senior leaders involved building the design around corporate values and competencies, incorporating appropriate action learning, and ensuring strong partnership between internal and external resources.  A course for Plant Managers required integration of design by multiple internal subject matter experts and preparation for delivery by internally trained facilitators. A short-course targeted transversal leaders whose virtual teams did not report directly to them and were located around the world.

Other instructional design and delivery projects include:

• Comprehensive instructional design curriculum, including a variety of training modules, materials and video, to support process transformation in a multinational family-owned food products company

• Redesign of a senior leadership development program for a chemical manufacturing company

• Diversity awareness training for all employees of a regional newspaper
• Local customer team development curriculum for sales and service staffs of a medical imaging equipment manufacturer 

Prior to becoming an independent consultant, Karen held human resource positions of increasing responsibility with Knight Ridder, General Electric Medical Systems, Ryder System, Inc. and Goodyear Aerospace Corporation. Most recently, as Corporate Vice President, Training and Career Management for Nexans, worldwide leader in cables and cabling systems, headquartered in Paris, she engaged senior leadership worldwide in creating and implementing Nexans’ Management Competency Model, followed by the development and delivery of an expanded leadership development curriculum.

Experienced in working effectively in multiple regions and cultures, including North and South America, Europe, Asia and the Middle East, Karen has lived and worked in the US,  Canada, and France and is fluent in English and French. She holds dual US and Canadian citizenship.

Karen holds a Ph.D. in Educational Administration and Counselor Education, an M.Ed. in Counseling in Higher Education from Kent State University, and a B.A. in French, with honors, from the College of Wooster.

Mary Martinéz is the diversity and inclusion (D&I) practice leader for APTMetrics, Inc. As an experienced D&I practitioner, she provides guidance and support for organizations that are committed to maximizing the bottom-line benefits of D&I through assessment, engagement, and measurement. She has more than 20 years of experience as a consultant and as an HR leader in organizations representing multiple industries and in the nonprofit sector where she has implemented a wide range of diversity and talent initiatives. Her capabilities include designing and implementing strategies and processes, creating and delivering training, and implementing organization development interventions. Most recently, Mary led the global diversity consulting practice for Mercer/ORC Networks (formerly part of ORC Worldwide -- where she began her career, and to which she returned in 2008). Immediately prior to this, she was responsible for global performance management and professional development at Alcatel-Lucent where she was instrumental in integrating the merged company’s talent processes.

Bill’s diversity journey began in 1987 when he attended a two-hour presentation on the topic at the suggestion of a friend. It led to a mentoring relationship that fundamentally transformed his life, personally and professionally. Bill pioneered white male only workshops in the mid-90s after repeatedly noticing that white male leaders disengage from diversity efforts. His provocative work seeded creation of White Men as Full Diversity Partners.

For more than 30 years, he has served as a consultant, coach and facilitator to countless companies and organizations on issues of team effectiveness, diversity and leadership development. He is the founder of the ETD Alliance, a small trade association for experiential training and development consulting firms, and was president of the Association for Experiential Education for two terms.

An energetic contributor to global solutions toward poverty, injustice, education and personal empowerment, Bill has been taken part in interventions such as getting relief supplies to the Burmese people devastated by Cyclone Nargis; assisting displaced monks and leaders of the Saffron Revolution in Burma as they seek asylum in the United States; and helping individual and family micro-business enterprises in northern Laos and Thailand.

These and other efforts arise from Bill's love of adventures down remote rivers and untraveled roads. Many of his most gratifying cross-cultural learning experiences have occurred in remote corners of the developing world. These experiences inform and enrich his leadership work and consultation.

Howard Ross is lifelong social justice advocate, and is considered one of the world’s seminal thought leaders on identifying and addressing unconscious bias.  Howard has delivered programs in 47 states and over 40 other countries to audiences including Fortune 500 companies, colleges and universities, and major institutions within healthcare, government, and non-profit sectors. He authored the Washington Post best seller, Everyday Bias:  Identifying and Navigating Unconscious Judgments in Our Daily Lives, ReInventing Diversity: Transforming Organizational Community to Strengthen People, Purpose and Performance. His latest  book, Our Search for Belonging: How the Need for Connection Is Tearing Our Culture Apart, published by Berrett-Koehler in 2018, received the Nautilus Gold Medal for Social Change and Social Justice. His next book, Building Belonging: 9 Pathways to Creating Inclusive and Joyful Organizational Communities, will be published in 2020.

Deb Dagit is a sought-after consultant and speaker on the topics of diversity and inclusion. She started Deb Dagit Diversity LLC in 2013 to deliver the practical, just-in-time services and products she wished were available when she was a Chief Diversity Officer.

As Merck’s CDO for almost 12 years, Deb was responsible for global equal opportunity, employee relations, recruiting and staffing, and diversity and inclusion. Under her leadership, the company was recognized for its exemplary work in diversity and inclusion by a wide range of business publications, government agencies, and professional organizations.  Prior to joining Merck, Deb was the leader of Learning Communications and Diversity at Silicon Graphics and head of Strategic Cultural Initiatives for Sun Microsystems.

She played a key role in the passage of the Americans with Disabilities Act through her lobbying efforts, and testified before the U.S. Senate Health Education Labor and Pensions Committee in 2011 regarding best practices for improving employment opportunities for people with disabilities. 

Mister Manners, Thomas P. Farley, is an etiquette expert, speaker and author who’s helping America’s professionals master essential manners for success in the workplace—and in life. His workshops for banks, law firms, universities and Fortune 500 companies are engaging and memorable, offering employees strategies for getting along and getting ahead.

Mr. Farley is a regular and popular guest on the Today show, where he speaks on matters of modern-day etiquette—subjects from “avoiding awkward hugs” to “what not to wear at a company beach outing.” His insights appear regularly in other media outlets as well, including the CBS Early Show, the New York Times, the Los Angeles Times, Wired and Money magazines, USA Today, CNN, ABC and on radio stations across the country.

Throughout 2011, he served as an ongoing guest-host for the daily call-in program Living Today on the Martha Stewart Living Radio network. He also helped launch that channel’s “Manners Monday” segment, which focused on matters of contemporary etiquette.

Mr. Farley was the “Social Graces” editor for Town & Country magazine for the better part of a decade and has been a guest lecturer at New York University’s School of Continuing Education and Professional Studies. He is also the editor of the anthology “Modern Manners: The Thinking Person’s Guide to Social Graces.”

Multiple award-winning executive educator and author whose teaching and research interests span the globe, Dr. Mansour Javidan received his MBA and Ph.D. degrees from the Carlson School at the University of Minnesota. He is former Dean of Research at Thunderbird School of Global Management and is currently the Garvin Distinguished Professor and Founding Director of the Najafi Global Mindset Institute.

Mansour is the Past President and Chairman of the Board of Directors of the worldrenowned research project on executive performance and leadership, titled GLOBE (Global Leadership and Organizational Behavior Effectiveness). As the primary editor and writer of the recently published GLOBE book, he is the co-principal investigator of the GLOBE Phase 3 research program. The book was the recent winner of the Society for Industrial and Organizational Psychology’s (SIOP) award competition for “The M. Scott Myers Award for Applied Research in The Workplace.”

Follow Mansour on Twitter @MansourJavidan.