Sessions

From general interpersonal conflict to how to deal with the most difficult employees, human resources professionals have to be prepared to tackle a variety of "people" problems on a daily basis. This workshop provides a model to help them tackle those problems effectively to create positive forward momentum. The goal of this workshop is real-world application. It is highly interactive and you are encouraged to come prepared to discuss some of the most pressing "people" problems you experience in your organization to use as examples in our exercises. You will be guided through a simple process that will help to break those problems down to discover root causes, and then create actionable strategies to move toward resolution.

Learning Objectives:

• Understand the psychology of how people make decisions in the workplace, and how to influence behavioral change.
• Learn the most common roadblocks that get in the way of creating an engaging and fulfilling work experience.
• Discover a model for creating actionable strategies to address the "people problems" in the office.