Influence Emotion to Motivate Action: Communication Techniques to Engage, Captivate and Persuade

Mega Session

Tuesday 06/30/2020 11:00 AM - 12:15 PM

Competencies: Business Acumen, Communication, Consultation

Workplace Application:

"The World We Shape" happens one conversation at a time with every employee at every level of the organization every single day. Effective communication plays a critical role in the four key factors for increasing fulfillment: listening, setting expectations, showing appreciation, and empowering employees.

Want to boost employee engagement? Cultivate a more effective management and leadership pipeline? Increase the potential for change management success? To solve today's most pressing people issues and strategies, HR/talent development professionals must address the number one skills gap, according to LinkedIn's Workplace Learning & Development Report: communication skills. A company's success depends on its employee's ability to deliver clear and concise information, from setting the vision, building consensus, and securing buy-in among internal and external stakeholders, to providing constructive feedback effectively. In this session, learn the secret communication techniques leaders and professional performers have used for centuries to influence emotion to motivate action.

Learning Objectives:

How to influence, persuade and motivate behavior change and action by influencing emotion.
How to clearly communicate your messages by aligning your voice and body language.
How to improve how you provide feedback, lead efficient meetings, and/or deliver critical information using a universal, three-step process for influential communication.

Presenter:

G. Riley Mills, Co-Founder & COO,

Pinnacle Performance Company

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