Sessions
Concurrent Session
Communicating Complex HR and Benefits Topics to a Distracted World
W322-327
In-Person and Virtual
Friday 09/10/2021 01:45 PM - 02:45 PM
Competencies: Interpersonal (Behavioral), People (Technical)
Workplace Application:
Attendees will learn about a complete set of communication tools to adapt to the new world, with case studies to illustrate “next practices” and practical advice to make things work quickly and well.
Practicing HR isn’t simple on a normal day, and a pandemic makes the job even more complex. We handle complicated people issues and are faced with multiple audiences with very short attention spans. In this fast-paced session, our speaker will outline HR and benefits communication issues on the horizon, and then share ways to get employee and new-hire buy-in using updated communication methods. Most importantly, we will discuss “next step” methods for communicating with a distributed workforce about open enrollment.
Learning Objectives:
- Learn how to sell tough ideas to a distracted audience.
- Learn how to use valid motivational theories to break through barriers.
- Learn how to adjust your message and adapt technology to meet audience needs.
- Learn how to consciously adjust your branding to the message you are communicating.
- Recognize that individual departments have defined styles and communication dialects that must be respected.
