Sessions
Concurrent Session
Transforming Culture, Transforming Values
W208-210
In-Person
Saturday 09/11/2021 02:15 PM - 03:15 PM
Competencies: Business (Behavioral), Interpersonal (Behavioral), People (Technical)
Workplace Application:
Attendees will learn how a major employer built a foundation of trust and empowerment by reimagining culture and engagement.
Transforming your business begins with your employees. Employees are one of your greatest resources and allies in transforming the culture and values of your company. With 90,000 employees across the globe, United Airlines has been on a multiyear journey to transform its company culture. This session elaborates on the key moments and ongoing initiatives that helped United solidify its values and create a trusting and empowering environment so its employees could serve customers more effectively.
Learning Objectives:
- Learn how to implement a company-wide cultural transformation that starts with regaining employee trust, redefining collective values and cultivating an engaged, empowered workforce.
- Learn how to integrate core values, integrity and accountability throughout all organizational and business practices.
- Learn how to leverage employees as one of your greatest resources and allies in building a diverse and inclusive culture at your company—while understanding that there is always a need for continuous investment in those employees.
