Sessions
Concurrent Session
It's a Zoo in Here! When Must Service and Support Animals Be Allowed?
W213
In-Person
Tuesday 06/13/2023 03:30 PM - 04:30 PM
Competencies: Business (Behavioral), Workplace (Technical)
| Intended Audience: Mid-Level
Workplace Application:
Attendees will learn when you must allow employees and customers to bring service or support animals into your business or organization.
An increasing number of employees and customers want to bring their animals with them to work, shop or dine. 'Service animals' must be allowed under most circumstances but which types of animals qualify? When and where must 'support animals' be allowed? This presentation will address the various federal and key state laws governing service and support animals.
Learning Objectives:
- Learn the difference between 'service' and 'support' animals.
- Learn when you must allow employees to bring service or support animals to work as a 'reasonable accommodation.'
- Learn when you must allow customers to bring service or support animals into your business or organization.
In-person session offerings are on a first-come, first-served basis.
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