Sessions
Concurrent Session
Bridging the Soft Skills Gap in the 21st-Century Workforce
Marriott Marquis: Independence Ballroom A-H
1.25 SHRM PDCs, 1.25 HR Credit
| Competencies: Relationship Management, Communication
| Intended Audience: Mid-Level
Workplace Application:
You will learn about the most effective and efficient tools and techniques for developing the soft skills of your youngest colleagues.
Today's newest young workforce has so much to offer: new technical skills, new ideas, new perspectives, new energy. Yet too many of them are held back because of their weak soft skills. This session will outline the research on and the best practices for teaching young people those missing soft skills by breaking these skills down into their component parts. You will learn:
- The reason for and the nature of the soft skills gap.
- The organizational, psychological, and economic impact of that gap on workplace productivity.
- The tools and techniques for overcoming the soft skills gap.