Sessions

“Aaaargh!” Frustration resulting from a lack of cross-cultural competence can lead to a communication breakdown and impact business outcomes. Savvy professionals know that effective engagement within a multicultural workforce requires awareness, knowledge and skills. These savvy professionals are willing to explore their own blind spots. They understand that the work environment is multicultural and you don't have to get on an airplane to have a cross-cultural interaction. They know that organizations with global operations must continue to improve their cross-cultural competence because it can be the difference between failure and success. This session will heighten your cross-cultural awareness, inspire you to develop your cross-cultural competence and provide tips to increase your ability to effectively engage within a multicultural workforce. Whether you work domestically or internationally, you need cross-cultural savvy! In this session, you will:

• Learn about the impact of culture on interactions.
• Acquire practical skills to engage effectively with others.
• Strengthen personal effectiveness in a multicultural environment.