Alexander Alonso, PhD, SHRM-SCP is the Society for Human Resource Management's (SHRM's) Chief Data & Insights Officer leading operations for SHRM's Certified Professional and Senior Certified Professional certifications, research functions, and the SHRM Knowledge Advisor service. He is responsible for all research activities, including the development of the SHRM Competency Model and SHRM credentials.

During his career, he has worked with numerous subject matter experts worldwide with the aim of identifying performance standards, developing competency models, designing organizational assessments, and conducting job analyses. He was also responsible for working on contract task orders involving the development of measurement tools for content areas such as job knowledge (like teacher knowledge of instructional processes) and organizational climates (like organizational climate forecasting in military health care).

Dr. Alonso received his doctorate in Industrial-Organizational Psychology from Florida International University in 2003. His works have been recognized for their contribution to real-world issues. They include being recognized by the Society for Industrial Organizational Psychology (Division 14 of the APA; SIOP) with the 2007 M. Scott Myers Award for Applied Research in the Workplace for the development of the federal standard for medical team training, TeamSTEPPS; being awarded a 2009 Presidential Citation for Innovative Practice by the American Psychological Association for supporting the development of competency model for team triage in emergency medicine; and receiving the 2013 SIOP Distinguished Early Career Contributions for Practice Award.

Throughout his career, he has published works in peer-reviewed journals such as Industrial and Organizational Psychology: Perspectives on Science and Practice, Journal of Applied Psychology, International Journal of Selection and Assessment, People and Strategy, Personality and Individual Differences, Quality and Safety in Health Care, and Human Resources Management Review. He has also authored several chapters on community-based change initiatives in workforce readiness, as well as co-authoring Defining HR Success: A Guide to the SHRM Competency Model in Practice.

Dr. Alonso also served as a columnist analyzing major trends in the workforce for The Industrial Psychologist and HR Magazine. In addition, he has served on several professional society boards including the SIOP and the Personnel Testing Council of Metropolitan Washington.

Shane Snow is an award-winning journalist, celebrated entrepreneur, and the bestselling author of Smartcuts and the forthcoming DREAM TEAMS (June 2018), as well as the co-author of The Storytelling Edge. He is co-founder of the content technology company Contently, and has helped out gun traffickers and gender discrimination as a founder and board member of The Hatch Institute for Investigative Journalism.

Snow's writing has appeared in Fast Company, Wired, and The New Yorker. He's a fellow of the Royal Society of the Arts and has been called a “Wunderkind” by The New York Times, a “Digital Maverick” by Details, and his work “Insanely addicting” by GQ—though he wishes they had been talking about his abs.

Eric Boles is the president of The Game Changers Inc., a training and development company dedicated to maximizing the human asset. Through assessment, consulting, coaching, and corporate training, The Game Changers Inc. has set the standard for helping organizations enhance their culture and develop greater levels of commitment and performance.

Boles is also a highly acclaimed keynote speaker and consultant for some of the most recognized and respected organizations in the world. He presents his inspiring and challenging insights and strategies to thousands of men and women each year.

His expertise on leadership, peak performance, team dynamics, and change management has been shared with clients such as Dunkin' Brands, National Association of Realtors, Alaska Airlines, State Farm Insurance, Starbucks Coffee, US Air Force, First West Credit Union, Emergency Nurses Association, and Thermo Fisher Scientific. He also speaks to a variety of organizations and associations including sales, education, government, healthcare, manufacturing, and financial services.

Prior to becoming an authority on high performance, Eric Boles learned many principles of team dynamics and leadership from his experience playing in the National Football League (NFL) with the New York Jets and the Green Bay Packers. While in the NFL, he had the privilege of being coached and mentored by some of the finest coaches and players in the game.

Henry G. (Hank) Jackson is the president and CEO of the Society for Human Resource Management (SHRM), the world's largest HR professional Society. He previously served as the Society’s interim president and CEO, and as chief global finance and business affairs officer.

Under Jackson’s leadership, the Society has grown to a record 290,000 members and hosted its largest-ever Annual Conference and Exposition. To better serve a diverse and more complex HR profession, the Society expanded its global reach and impact, formed partnerships with the Council for Global Immigration and SHRM’s Executive Network, HR People and Strategy, and opened its first state office in California, home to the largest concentration of HR professionals in the U.S.

During Jackson’s tenure, the Society developed and launched its competency-based certification—the accredited SHRM-Senior Certified Professional and SHRM-Certified Professional—to further advance the HR profession. Within two years, the number of SHRM-certified professionals grew to more than 100,000 worldwide.      

At the helm of SHRM during the economic downturn, Jackson spearheaded the Society’s initiatives on pressing HR and employment issues such as workforce readiness, veterans’ employment, and long-term unemployment. The Society has also strengthened its position as a highly sought-after voice on workplace public policy, as HR and workplace issues have increasingly been part of national discussions and public policy debates.

Jackson believes that the HR profession is at an exciting and pivotal moment, calling it the “Decade of Human Capital.” Businesses are beginning to better understand and embrace human resource management as the most critical contributor to the strategic direction of their organizations, and the HR profession is being propelled into a key business leadership position.

A long-tenured SHRM employee, Jackson has ensured as CEO that the organization remains an employer of choice and invests in a world-class workplace and work environment. In 2013, Washingtonian magazine recognized SHRM as a Great Place to Work in the Washington, D.C. area. 

Jackson came to SHRM from Howard University in Washington, D.C., where he was senior vice president/chief financial officer and treasurer of the university. In this role, he oversaw the financial well-being of the university’s 11 schools and colleges, hospital, public television station, and commercial radio station. He served in several previous positions at Howard University, including comptroller, deputy comptroller, and systems accountant, before becoming senior vice president.

Prior to joining Howard University, Jackson worked in public accounting with Hurdman Main and KMPG as senior auditor and a computer audit specialist. For several years, he was a consultant for the Southern Association of College and University Business Officers.

Jackson earned his Bachelor of Science degree in accounting from Stonehill College in Massachusetts. He is a certified public accountant.