Simon T. Bailey
founder and CEO
Simon T. Bailey, International
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Simon T. Bailey is the founder and CEO of Simon T. Bailey International, an innovative education company specializing in creating original learning and development content for individuals and organizations. As an author, speaker and creator, Simon derives great joy by inspiring men and women with a simple framework and the tools needed to create a purposeful life and a meaningful, profitable business.
 
Simon delivers tangible takeaways that are easy to implement and produce sustainable results. He connects with any audience – on many levels – with a relevant message that resonates beyond the stage. Simon serves as a guide and catalyst, challenging people to shift and create their future. With his wisdom and expertise, an Orlando-based healthcare system was able to be acquired and a division of a hospitality company was ranked No. 1 for customer service by Expedia.com.
Simon is one of America’s top 10 most-booked corporate and association speakers on Change, Leadership, and Customer Experience and was selected one of the top 25 “hot speakers” shaping the profession by Speaker magazine.
He has worked with over 1,500 organizations and has impacted more than 2 million people through his presentations and seminars in 45 countries worldwide. As a Hall of Fame keynote speaker, he addresses more than 100,000 people each year. Some of his clients include AT&T, IBM, MasterCard, Microsoft, and Toyota.
 
His popular Building Business Relationships course for LinkedIn (via Lynda.com) has been viewed by more than 500,000 professionals in 100 countries. His new course, Finding a Sponsor, is receiving rave reviews and has been viewed more than 15,000 times. Simon is the best-selling author of nine books and creator of the Shift Your Brilliance system, a personal development program that takes individuals and organizations on a transformational journey to create a brilliant life and business. A percentage of the revenue from system sales benefits the U.S. Dream Academy, a nonprofit organization that positively impacts urban youth
.
Prior to founding his company, Simon worked in the hospitality and tourism industry for 20 years and was sales director and new business development director for the world-renowned Disney Institute based at Walt Disney World Resort.®
Simon holds a Master’s degree from Faith Christian University and was inducted as an honorary member of the University of Central Florida Golden Key Honor Society. He is a former member of the advisory council for Management and Executive Education at Rollins College Crummer Graduate School of Business, one of the top 25 best private graduate business schools in the United States.
 
Simon serves on the Board of Directors for the U.S. Dream Academy, Florida Learning Virtual School and the Orlando Health Foundation. When he’s not working, Simon enjoys spending quality time with his two active teenagers, roots for the Buffalo Bills, and is an avid moviegoer.
SESSIONS:
Letty Kluttz, SHRM-SCP
director, Conference Programming and Development
SHRM
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SESSIONS:
Sunday, June 22, 2014 - 11:00am to 12:00pm
Mike Reardon, MBA, CPLP
Senior Facilitator
Disney Institute
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Mike Reardon incorporates outstanding leadership skills, a passion for customer service and an entrepreneurial spirit into helping businesses enhance the way they do business. Mike began his Disney career in 1999 as a part-time merchandise host. Inspired by Disney’s approach to leadership and service, Mike sought and obtained a role as park retail guest services manager for the Magic Kingdom at the Walt Disney World Resort in Lake Buena Vista, Fla. During that time, he implemented practice techniques such as engaging employees through action planning sessions, safety meetings and feedback sessions. Mike’s team received recognition as the guest service team of the year for 2002. He was also instrumental in the development and execution of a new and very successful employee recognition program for the Magic Kingdom. In 2006, Mike served in a temporary role as a Traditions assistant, welcoming new cast members to the Disney family on their first day of employment. This led to an opportunity to join the operations learning and development team where Mike taught the principles of the Disney service basics to cast members. He also facilitated leadership sessions focused on making recognition a priority at Disney University. Mike brought his comprehensive knowledge to Disney Institute in 2008. 

Prior to joining Disney, Mike earned extensive experience as a leader with a major energy company. Mike earned his Associate of Arts degree from Northern Essex Community College in Haverhill, Mass. He graduated Magna Cum Laude with a Bachelor of Science degree in business administration, and a Master of Business Administration degree in human resource management from Saint Leo University, in Saint Leo, Fla. He is a member of Delta Nu, the Saint Leo division of the national scholastic honor society Delta Epsilon Sigma. Mike is a member of the American Society for Training & Development (ASTD) and holds the ASTD Certification Institute's Certified Professional in Learning and Performance Certification (CPLP). He is also a member of the Society for Human Resource Management (SHRM). He is driven by a passion for family, faith, leadership and conveying the principles of guest service. Mike is a history buff and researches family genealogy and looks for inspiration from historical leaders, plays guitar, and follows the pursuits of New England football and baseball teams.

Follow Michael on Twitter @DisneyInstitute.

SESSIONS:
Tom Friedman
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SESSIONS:
Monday, June 23, 2014 - 8:30am to 9:45am
Mrs. Laura Bush
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SESSIONS:
Wednesday, June 25, 2014 - 8:30am to 9:45am
Tom Friedman
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SESSIONS:
Mrs. Laura Bush
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SESSIONS:
Simon T. Bailey
founder and CEO
Simon T. Bailey, International
Connect Online with this Speaker
Simon T. Bailey is the founder and CEO of Simon T. Bailey International, an innovative education company specializing in creating original learning and development content for individuals and organizations. As an author, speaker and creator, Simon derives great joy by inspiring men and women with a simple framework and the tools needed to create a purposeful life and a meaningful, profitable business.
 
Simon delivers tangible takeaways that are easy to implement and produce sustainable results. He connects with any audience – on many levels – with a relevant message that resonates beyond the stage. Simon serves as a guide and catalyst, challenging people to shift and create their future. With his wisdom and expertise, an Orlando-based healthcare system was able to be acquired and a division of a hospitality company was ranked No. 1 for customer service by Expedia.com.
Simon is one of America’s top 10 most-booked corporate and association speakers on Change, Leadership, and Customer Experience and was selected one of the top 25 “hot speakers” shaping the profession by Speaker magazine.
He has worked with over 1,500 organizations and has impacted more than 2 million people through his presentations and seminars in 45 countries worldwide. As a Hall of Fame keynote speaker, he addresses more than 100,000 people each year. Some of his clients include AT&T, IBM, MasterCard, Microsoft, and Toyota.
 
His popular Building Business Relationships course for LinkedIn (via Lynda.com) has been viewed by more than 500,000 professionals in 100 countries. His new course, Finding a Sponsor, is receiving rave reviews and has been viewed more than 15,000 times. Simon is the best-selling author of nine books and creator of the Shift Your Brilliance system, a personal development program that takes individuals and organizations on a transformational journey to create a brilliant life and business. A percentage of the revenue from system sales benefits the U.S. Dream Academy, a nonprofit organization that positively impacts urban youth
.
Prior to founding his company, Simon worked in the hospitality and tourism industry for 20 years and was sales director and new business development director for the world-renowned Disney Institute based at Walt Disney World Resort.®
Simon holds a Master’s degree from Faith Christian University and was inducted as an honorary member of the University of Central Florida Golden Key Honor Society. He is a former member of the advisory council for Management and Executive Education at Rollins College Crummer Graduate School of Business, one of the top 25 best private graduate business schools in the United States.
 
Simon serves on the Board of Directors for the U.S. Dream Academy, Florida Learning Virtual School and the Orlando Health Foundation. When he’s not working, Simon enjoys spending quality time with his two active teenagers, roots for the Buffalo Bills, and is an avid moviegoer.
SESSIONS:
Monday, June 23, 2014 - 2:00pm to 3:15pm
Margaret Heffernan
entrepreneur, chief executive and author
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Margaret Heffernan is an entrepreneur, chief executive and author. She was born in Texas, raised in
Holland and educated at Cambridge University. She worked in BBC Radio for five years where she
wrote, directed, produced and commissioned dozens of documentaries and dramas. As a television
producer, she made documentary films for Timewatch, Arena and Newsnight. She was one of the
producers of Out of the Doll's House, the prize-winning documentary series about the history of
women in the twentieth century. She designed and executive produced a thirteen part series on the
French Revolution for the BBC and A&E. The series featured, among others, Alan Rickman, Alfred
Molina, Janet Suzman, Simon Callow and Jim Broadbent and introduced both historian Simon
Schama and playwright Peter Barnes to British television. She also produced music videos with
Virgin Records and the London Chamber Orchestra to raise attention and funds for Unicef's
Lebanese fund.
 
Leaving the BBC, she ran the trade association IPPA, which represented the interests of
independent film and television producers and was once described by the Financial Times as "the
most formidable lobbying organization in England."
 
In 1994, she returned to the United States where she worked on public affair campaigns in
Massachusetts and with software companies trying to break into multimedia. She developed
interactive multimedia products with Peter Lynch, Tom Peters, Standard & Poors and The Learning
Company.
 
She then joined CMGI where she ran, bought and sold leading Internet businesses, serving as chief
executive officer for InfoMation Corporation, ZineZone Corporation and iCAST Corporation. She was
named one of the Internet's Top 100 by Silicon Alley Reporter in 1999, one of the Top 25 by
Streaming Media magazine and one of the Top 100 Media Executives by The Hollywood Reporter.
Her "Tear Down the Wall" campaign against AOL won the 2001 Silver SABRE award for public
relations.
 
2011 saw the publication of her third book, Willful Blindness (Simon&Schuster in the UK, Bloomsbury
in the US and Doubleday in Canada) which was shortlisted for the Financial Times/Goldman Sachs
Best Business Book award. She is visiting professor of entrepreneurship at Simmons College in
Boston and executive in residence at Babson College. She sits on the Council of the Royal Academy
of Dramatic Art in the UK as well as one the boards of several private companies. Heffernan blogs
for the Huffington Post in the US and the UK and for BNET. She was featured on television in The
Secret Millionaire and on BBC Radio 4 in Changing the Rules, which won the 2008 Prowess Media
Award. She has had three plays broadcast by the BBC and in 2011 has been awarded an honorary
doctorate from the University of Bath. She is married with two children.

 

SESSIONS:
Wednesday, April 30, 2014 - 8:30am to 9:30am