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Kelly M. Hannum
director, Global Research Insights
Center for Creative Leadership
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Kelly is a Senior Enterprise Associate at the Center for Creative Leadership® and a visiting faculty member at Catholic University's IESEG School of Management in France. Since joining CCL® in 1993 she has managed a variety of research, evaluation, and assessment-related projects. Her primary interests include the relationship between social identity and leadership, the importance and development of self-awareness, and the application and development of research and evaluation methodologies.
In addition to her work at CCL, Kelly has lead projects with a number of organizations in a variety of sectors, including academia, government, for-profit and not-for-profit. She has presented her work at numerous conferences including those sponsored by ASTD, American Evaluation Association, Academy of Management, Australasian Evaluation Society, International Leadership Association, Society for Industrial and Organizational Psychology, and the Psychometric Society. Her work has been published internationally in a variety of venues including journal articles, technical reports, book chapters, and books.
Kelly's Ph.D. is in Educational Research, Measurement, and Evaluation with a minor in Statistics from the University of North Carolina at Greensboro where she earned her M.Ed. in Educational Research, Measurement, and Evaluation. She completed her bachelor's degree in History and German Area Studies at Guilford College. She is the recipient of the Marcia Guttentag Award from the American Evaluation Association and Young Alumni Awards from the University of North Carolina at Greensboro and Guilford College.
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Cindy Ventrice
author
Make Their Day
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Employee recognition expert Cindy Ventrice is a management consultant and workshop leader with over 20 years of experience. She is the author of the best-selling book Make Their Day! Employee Recognition That Works , as well as Recognition Strategies That Work, The Secret to Recognition Programs That Work, and 101 Tips for Team Leaders .
Upon graduation from college in 1983, Cindy became employed in the fledgling personal computer field as a special projects manager. After only six months, her employer went bankrupt and laid off its entire workforce. The contacts she made during this brief employment allowed her to leverage her knowledge of computer systems and establish herself as an independent consultant. In that capacity, she helped hundreds of organizations computerize their accounting and operational systems, acting as advisor, project manager, technical resource, and trainer.
Her strong understanding of technology provided Cindy with an opportunity to work on many diverse projects that helped her develop a comprehensive understanding of business operations. Over time, she had the opportunity to work in a wide range of industries including: technology, nonprofit, government, health care, manufacturing, trade, service, education, and tourism.
Follow Cindy on Twitter @maketheirday.