A member of the prestigious Speaker Hall of Fame, Barbara Glanz, CSP, CPAE, works with organizations that want to improve morale, retention, and service.  Using her Master’s degree in Adult Learning, she has spoken on all 7 continents and in all 50 states.  She has authored fourteen best-selling business books, including “The Simple Truths of Service Inspired by Johnny the Bagger®”, co-authored with Ken Blanchard, “The Simple Truths of Appreciation,” CARE Packages for the Workplace – Dozens of Little Things You Can Do to Regenerate Spirit at Work,” and “180 Ways to Spread Contagious Enthusiasm™.” She lives and breathes her personal motto, “Spreading Contagious Enthusiasm™.”  She has been a popular speaker at the national SHRM conferences since 1997.  You can reach her at www.barbaraglanz.com.

Bob Kelleher is a best-selling author, keynote speaker, and consultant on employee engagement, leadership, and workforce trends. Bob is the author of the bestselling book, LOUDER THAN WORDS: 10 Practical Employee Engagement Steps That Drive Results, CREATIVESHIP, A Novel for Evolving Leaders, EMPLOYEE ENGAGEMENT for Dummies, and I-Engage, Your Personal Engagement Roadmap.   

Bob can be seen or heard on national media (most recently on CNBC, CBS, NBC News, Business Week, Forbes, and Fortune, and has presented to many of the world’s top companies

Bob is also the founder of The Employee Engagement Group, a global survey, products, assessment, consulting firm.  

Since 1986, Ms. Young and her associates have helped their clients develop vision and strategies and implement “change” in their businesses worldwide. They coach and develop globally competent and multiculturally versatile leaders on the individual and group basis in order to help mold a new organization that is nimble and flexible in order to meet its customers’ needs around the world.  Ms. Young is a faculty member of the Gestalt Institute of Cleveland, Organization System Development Programs where she trains coaches in the theory, concept and application of Gestalt in the development of “Whole Person” leadership, teams and organization.   She is an adjunct professor for Pepperdine University, School of Business.  Ms. Young is also a professional speaker on Pacific Rim cultures, cross-cultural communication, organizational behavior, organizational change, multicultural leadership, diversity and creativity, and global business strategies.   Ms. Young has a BA in Business Administration from Fu-Jen University in Taiwan, a MBA in Marketing from Michigan State University and a MA in Counseling Psychology from Pepperdine University.

Miguel Payán is Chief Global Strategist at the Global Strategy Group (GSG) at Samsung Headquarters in Seoul, Korea, where he is responsible for engaging and partnering with Samsung Group's global business leaders to develop strategic initiatives that enhance business performance.  Miguel oversees Samsung's 110 consultant strong internal consulting organization (GSG), which also serves as the Group's talent pipeline for its affiliates' global operations 

Prior to joining the Samsung Group, he was an Executive Director at Russell Reynolds Associates where he advised clients on recruiting and retaining outstanding senior leaders across the industrial and natural resources sectors.  Miguel also spent eight years with McKinsey & Company, most recently as an Associate Principal, where he managed teams on strategy, operations, organizational transformation, performance management and technology.  He also has deep expertise in the Consumer Electronics, Semiconductors, Mobile, and Health and Medical Equipment industries.

 Miguel has lived and worked in the U.S., Mexico, Brazil, The Netherlands, Japan, and Korea, and spent almost one year in Saudi Arabia and Kuwait when he was an enlisted machine-gunner with the U.S. Marine Corps during both Operation Desert Shield and Operation Desert Storm in the Persian Gulf.  He received his B.S. in computer engineering from the University of Illinois and his M.B.A. in corporate finance from the Ross School of Business, the University of Michigan. He speaks English, Portuguese and Spanish, and is an avid scuba diver.

Michael S. Cohen is a partner in Duane Morris’ Employment, Labor, Benefits and Immigration Practice Group.  Michael concentrates his practice in the areas of employment law training and counseling. He has trained and counseled employers throughout the country on subjects including harassment prevention; diversity, equity and inclusion; combatting implicit bias; performance management; discipline and discharge; hiring and recruiting practices; performance evaluations; FMLA, ADA and FLSA compliance; leave of absence policies; LGBTQ+ issues in the workplace; substance abuse testing; workplace violence; records retention; conducting background checks; and more. Michael also has conducted investigations into claims of harassment and discrimination and has drafted employee handbooks, employment agreements, non-compete agreements and post-termination agreements. Michael regularly conducts in excess of 200 trainings each year.  He has represented clients throughout the country in EEO and other administrative proceedings.

Michael has been cited as a national authority on employment issues by The New York Times, The Associated Press, USA Today, MSNBC.com, HR Magazine, SHRM On-Line, Employment Law 360, Inside Counsel Magazine, as well as many other publications. Michael serves as an Advisory Board Member of GenHERation and as a Board Member of Serve, Inc. Michael is a 1997 magna cum laude graduate of Temple University Beasley School of Law and a cum laude graduate of the University of Pennsylvania.

Lynn C. Outwater is a Shareholder in the Pittsburgh office of Jackson Lewis P.C. and is the National Coordinator of the Firm’s Management Education Practice Group. Ms. Outwater was also a founding partner of JL’s Pittsburgh, Cleveland and Cincinnati offices. The firm’s over 700 lawyers limit their practice exclusively to labor, employment, immigration and benefits law on behalf of management. She received her undergraduate degree from Fordham University and obtained a Juris Doctorate degree from Albany Law School and holds a Master of Laws (in Labor Law) from New York University School of Law. Ms. Outwater is a current member of the Pennsylvania Bar Association and an inactive member of the New York Bar Association. Ms. Outwater has been designated as a “Super Lawyer” in the Labor and Employment Law Practice Area from 2004 through 2013 editions of “Pennsylvania Super Lawyers.” Ms. Outwater was also selected by her peers for inclusion in “The Best Lawyers in America” from 2009 through 2014 in the field of labor and employment law.

Lester S. Rosen is an attorney at law  and CEO of Employment Screening Resources (ESR), a national background screening company.  He is a consultant, writer, expert witness  and frequent presenter nationwide on pre-employment screening. He is the author of “The Safe Hiring Manual,” (3d Edition 2017/826 pages), the first comprehensive book on background screening.  He served as the chairperson of the steering committee that founded the Professional Background Screeners Association (PBSA),  served as its first co-chair and received the PBSA Lifetime Achievement Award in 2019. 

Tammy D. McCutchen is a senior affiliate with Resolution Economics, providing expert services in the Company’s Wage & Hour and Human Capital Strategy groups.

McCutchen became affiliated with Resolution Economics in 2021. She is a nationally recognized expert in all aspects of wage and hour law. Her experience includes regulation drafting and enforcement, conducting internal compliance audits, defending agency investigations, designing compliance applications using smart technology, and serving as a consulting and testifying expert in wage and hour class and collective actions.

Prior to joining the DOL, she served as Administrator of the Wage and Hour Division at the U.S. Department of Labor. Nominated by President George W. Bush and confirmed by the U.S. Senate, she was the country’s top enforcer of the Fair Labor Standards Act, the Family and Medical Leave Act, and wage laws affecting government contractors (the Davis-Bacon Act and the Service Contract Act). She managed an annual budget of $160 million and 1,400 employees, represented by two unions, in more than 250 offices across the country. She was responsible for the issuance of opinion letters and set enforcement policy. She also was the principal architect of the 2004 revisions to the overtime exemption regulations, the most significant overhaul of the regulations in 50 years. Since leaving DOL, she has been the principal author of numerous comments on proposed changes by DOL to the FLSA regulations, including on overtime and independent contractors. She also has defended dozens of employers facing DOL investigations of FLSA, DBA, and SCA compliance.

After serving at the DOL, she practiced law with Littler Mendelson, PC and was a founding vice president and managing director of ComplianceHR. At CHR, she directed the development of the only on-demand suite of intelligent compliance applications focused on helping employers address the ever-changing federal and state employment law requirements on minimum wage, overtime, independent contracting and more. Her Navigator IC and Navigator OT apps assess the risks of classifying workers as independent contractors and employees as overtime exempt as quickly as it takes to fill out an on-line questionnaire. She remains a Strategic Advisor for the company.

Previously, she was in-house counsel for employment at the Hershey Company, practiced law at Skadden Arps, and clerked for Honorable Daniel A. Manion on the U.S. Court of Appeals for the Seventh Circuit.