Shanti Atkins
president and CEO
ELT
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Shanti has been an innovator in the legal training industry for more than a decade, designing powerful compliance solutions for employers that maximize legal defenses while creating a culture of ethics, inclusion and respect.

Under Shanti’s leadership, ELT has grown to become a dominant player in its field, now servicing more than 2,000 employers around the world, and training more than 5,000,000 employees. In addition to overseeing ELT’s product and business development, Shanti also advises ELT clients regarding strategic risk management initiatives and workplace compliance.
SESSIONS:
Tuesday, June 28, 2011 - 12:15pm to 12:30pm
Tony Hsieh
chief executive officer (CEO)
Zappos.com, Inc.
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Tony Hsieh is the CEO of online shoe and clothing shop Zappos.com, Inc,. Hsieh joined zappos.com as an advisor and investor, and eventually became CEO where he helped the company from almost no sales to over $1 billion in gross merchandise sales annually, while simultaneously making Fortune’s annual Best Companies to Work For list. In November 2009, Zappos.com, Inc. was acquired by Amazon.com in a deal valued at $1.2 billion on the day of closing. Hsieh graduated from Harvard University with a BA in Computer Science. In June 2010, Hsieh published New York Times #1 bestseller Delivering Happiness, a book about his entrepreneurial endeavors.
SESSIONS:
Tuesday, June 28, 2011 - 10:00am to 11:00am
Michael Burchell
vice president
Great Place to Work Institute
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Michael Burchell, Ed.D. is a consultant, international speaker and author. A corporate vice president at the Great Place to Work® Institute, Inc., he oversees business development of multinational clients across the affiliate network, and supports the Institute’s growth and development world-wide. He also co-owns Great Place to Work® Institute UAE based in Dubai. Prior to joining the Institute, Michael worked at W. L. Gore & Associates, and the University of Massachusetts. Michael received his doctorate from the University of Massachusetts Amherst, and also holds degrees from Colorado State University and the University of Southern California. Michael is the co-author, with Jennifer Robin, of The Great Workplace: How to Build It, How to Keep It, and Why It Matters.

Follow Michael on Twitter GPTW_Global.

SESSIONS:
Tuesday, June 28, 2011 - 8:30am to 9:00am
Adam Bordes
author, speaker, corporate health strategist
PLACEHOLDER
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Dr. Adam Bordes is the author of the book Lighten Up, the founder of the Maximizing Health Coaching program, and the creator of the "DEPLOY" method of organizational change. For the last 15 years, Adam has been speaking for companies and organizations of all sizes ranging from local non-profit organizations to Fortune 500 companies. With his audio programs, online videos, live lectures, and group coaching programs, Dr. Adam Bordes is helping companies save money, create healthier communities, and enhance quality of life.
SESSIONS:
Tuesday, June 28, 2011 - 8:30am to 8:45am
Eun Y. Kim
managing director
CEO International
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Eun Y. Kim is the founder of CEO International and has over 25 years of coaching, consulting, and training in the fields of global leadership, executive presence, cross-cultural communication, and change management. Dr. Kim has done extensive work with executives in various industries in Americas, Asia, Europe, and the Middle East, and helped them develop self and others, and build strategic partnerships across cultures and functions. Having been one of the first women professionals hired by a Korean conglomerate (Hyundai) after college, she has facilitated numerous individual/group coaching sessions for female executives as well. She also worked as a change management consultant at a prestigious US multinational consulting firm.

SESSIONS:
Tuesday, June 28, 2011 - 8:30am to 8:45am
Bob Kelleher
CEO
The Employee Engagement Group
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Bob Kelleher is a best-selling author, keynote speaker, and consultant on employee engagement, leadership, and workforce trends. Bob is the author of the bestselling book, LOUDER THAN WORDS: 10 Practical Employee Engagement Steps That Drive Results, CREATIVESHIP, A Novel for Evolving Leaders, EMPLOYEE ENGAGEMENT for Dummies, and I-Engage, Your Personal Engagement Roadmap.   

Bob can be seen or heard on national media (most recently on CNBC, CBS, NBC News, Business Week, Forbes, and Fortune, and has presented to many of the world’s top companies

Bob is also the founder of The Employee Engagement Group, a global survey, products, assessment, consulting firm.  

SESSIONS:
Tuesday, June 26, 2012 - 11:30am to 11:45am
Wednesday, June 27, 2012 - 11:30am to 12:00pm
David A. Lee
principal
HumanNature@Work
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David Lee, the founder of HumanNatureAtWork.com, helps employers improve employee engagement, customer service, and morale, though his work as a consultant, trainer, and executive coach. He is an internationally recognized authority on organizational and managerial practices that optimize employee performance.

David is the author of Managing Employee Stress and Safety, as well as over sixty articles and book chapters on employee and organizational performance that have been published in North America, Europe, India, Australia, and China.

Much of his work involves taking research into human nature from a wide range of scientific disciplines, and then translating these principles into practical strategies for optimizing individual and organizational performance.

Using the popular TV show The Dog Whisperer as an analogy for the difference understanding human nature makes, David’s work helps leaders and managers become “Employee Whisperers.”
SESSIONS:
Monday, June 27, 2011 - 5:30pm to 6:00pm
Randy G. Pennington
president
Pennington Performance Group
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Randy Pennington helps leaders deliver positive results in a world of accelerating uncertainty and change. His clients include many of world’s best-managed companies, associations, government agencies, and universities. Additionally, Randy serves as an adjunct instructor in the Cox Business Leadership Center at Southern Methodist University.

Randy is author of three books: Make Change WorkResults Rule!; and On My Honor, I Will . His ideas have been featured in leading media outlets including CNN, PBS, Fox News, ABC Radio Network, the BBC, Fast Company, and The New York Times. He is a contributor to CIO.com and the Huffington Post.

SESSIONS:
Monday, June 27, 2011 - 5:30pm to 5:45pm
Clare Novak
president
Business Leadership Qualities
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Clare Novak is an international leadership consultant, speaker and author.

Ms. Novak has over 15 years’ experience developing passionate and effective leadership. Focusing leaders on vision, developing positive and respectful relationships and executing on the vision produce bottom line business results. Ms. Novak has worked extensively in Egypt, Kuwait, Ukraine and Canada and for global US – based companies with culturally diverse employees.
SESSIONS:
Monday, June 27, 2011 - 5:30pm to 5:45pm
Ann Rhoades
president
People Ink
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Ann Rhoades is a dynamic and visionary Human Resources Executive with over 25 years experience in a variety of service-based industries. She held the position of vice president of the People Department for Southwest Airlines and executive vice president of Team Services for Promus Hotel Corporation and most recently, the executive vice president of People for JetBlue Airways where she currently remains as a Board Member as well as President of People Ink, her Human Resources consulting company.

Rhoades has a respected reputation in the industry for her creative approach to creating cultures around fun and for blending cultures in merger situations. During her tenure with Doubletree Hotels, later Promus Hotel Corporation, she built a service culture focused on delivering outstanding service to Guests. During the time Rhoades headed the People Department at Southwest Airlines, she solidified Southwest’s reputation of retaining and hiring the best people in the airline business despite Southwest’s rapid growth during that time. Most recently, Rhoades took responsibility for the creation of JetBlue Airways Corporation’s People Team in New York.

In her role as head of Human Resources, Rhoades has been a key member of the executive team, and is extremely successful in her role as internal counsel to executives in every discipline in the organization.

Rhoades is a popular speaker on the subject of customer service and how to build a strong service culture. She has great passion for certain industries such as healthcare where she is making a great contribution to revitalizing the workforce and culture of our nation’s hospitals. She serves on patient safety and quality task forces with the Texas Medical Institute of Technology involved in setting metrics used in pay-for-performance programs across the country such as the Leapfrog Group. She is co-founder and CEO of CareLeaders Corporation a company dedicated to help US hospitals attain a new level of performance. Her community involvement includes the University of New Mexico-Robert O Anderson School of Business National Advisory Board and former Board of Director, Albuquerque Community Foundation. Rhoades currently serves on JetBlue Airways Corporation, P.F. Chang’s China Bistro, Accion New Mexico, HireVue, Inc., and executive council, Brigham & Women’s Hospital Harvard Medical School Boards and as chairwoman for Safer New Mexico Now. Rhoades has an MBA in Management from the University of New Mexico.
SESSIONS:
Monday, June 27, 2011 - 4:00pm to 4:30pm