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Tricia Collins-Schmidt
Senior Director, Midwest Health & Benefits Region Leader
Willis Towers Watson
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With over 20 years of industry experience, Tricia is responsible for overall client satisfaction and delivery of Willis Towers Watson’s configurable benefit solutions to meet the unique needs of each organization. As a national leader, she advises our teams on how to deploy a holistic approach to health and benefits design and delivery using our deep market insights to develop cutting edge strategies and solutions that benefit both employers and employees. As a dynamic speaker, Tricia has been a featured at the Conference Board, Retail Symposium, and the Argentum Senior Living Conference.
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Carla Patalano, DBA, SHRM-SCP
MHRM & MBA program chair
New England College of Business
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Dr. Patalano, Professor and Chair of NECB’s MBA and Human Resource Management graduate programs, assists new HR professionals in developing 21st century HR skills. A former human resources professional herself, with senior management experience in the healthcare, non-profit, hospitality and manufacturing industries, she brings that experience to bear in the classroom via a scholar-practitioner approach to learning. Additionally, she consults to organizations on team building, diversity, benefits and compensation, generational differences, and employee communication. She also holds certifications in Executive Coaching, Mediation, and Situational Leadership. Her HR thought-leadership has been featured in HRExecutive, Banker and Tradesman, and the Chief Learning Officer blog.