Heather Tinsley-Fix is a Senior Advisor at AARP, where she leads the organization’s work on employer engagement and helps drive AARP’s focus on providing workers 50+ with the tools they need to thrive in today’s work environment.  With a background in marketing, innovation, and program management, Heather works with employers and job seekers, external partners, and academics to provide thought leadership on 50+ labor market issues and create practical resources that enable employers to capitalize on the value of experience. 

As the Director of Performance Management for Population Health, Christa Roberts focuses on advancing results and relationships with employers, health systems, health plans and other sponsors. Services are focused on health risk analysis and consultation to introduce advanced programs designed to manage results. Programs may include health navigation and engagement planning, coaching and care management, third party administration of claims or other financial incentives, community provider partnerships and/or on-site clinical services such as pharmacy, primary care and occupational health centers.

She makes an impact on clients by establishing performance management plans that center on population management and health risk. General management also focuses on advanced responsibilities including matrix management crossing multiple technologies, and services and use of consulting to offer clients advanced programs. Advanced programs require management of external partners which might include health system, physician practice, retail and/or other healthcare provider relationships.