In-person Pass

Shannon Bayer, JD, is a Principal Consultant with over a decade of consulting and facilitation experience. Shannon brings in-depth expertise and a passion for designing and implementing programs focused on advancing women in leadership—and empowering each leader with the knowledge they need to transform how they show up in their role and drive change in their organization. Shannon has led strategic engagements across a variety of industries, ranging from government to financial services, healthcare, insurance, and consumer products and goods. 

As a keynote speaker, Shannon brings stories from her personal leadership journey to the forefront, connecting her real-life experiences and work with leaders globally to key leadership concepts designed to help participants reflect on their own journey and take control of their path forward. 

Shannon holds a BS in animal science from the University of Vermont and a JD in international law from Suffolk University. 

Shannon was a rower in college and still loves to get on the water when she can. She enjoys spending time outdoors and will travel for a good hike or beach day with her dog and son, Max. Currently, Shannon resides in the greater Indianapolis, IN, area of the US after living in New England for over 25 years. 

Erica started her career designing and facilitating training for social impact organizations. She quickly realized her calling: arming organizations with the capability needed to evolve. Since joining SHRM four years ago, Erica has held three roles. She began her career at SHRM in Research, then moved onto the founding SHRMLabs team. SHRMLabs explores the intersection of work and technology. Now, Erica oversees the enterprise client experience as the Manager of Solution Architecture.

Erica holds a master’s degree in industrial/Organizational Psychology, with a focus in instructional systems design. She earned her SHRM-SCP and consistently speaks on behalf of SHRM on workplace tech, the future of work, DEIB, and upskilling. Outside of work, you can find Erica tending to her indoor and outdoor garden, and giving her cat, Suki, more attention than she wants.    

George Rivera III serves as the Senior Vice President of Enterprise Solutions at the Society for Human Resource Management.  He is responsible for broadening the awareness of SHRM's mission to enhance workforce development by building and strengthening partnerships with some of the largest enterprise organizations across the globe.  In addition to helping bring to market the top ideas and innovations through outreach, representing all things workplace, workers, and work.     

George is a proven business development thought leader who places a deep emphasis on people, with more than 15 years of experience building and scaling highly productive, results-driven sales organizations.  Prior to joining SHRM George spent over a decade honing his expertise in HCM cloud technology, retirement, insurance, and other employee benefits, as well as HR services and PEO offerings as he led sales efforts of Paychex Inc., a top HR consulting organization.  In addition to business-growth responsibilities, George also led critical cross-functional company initiatives throughout much of the organization including Learning and Development, Marketing and Lead Generation, Finance, and Talent Acquisition, but the most rewarding experience, by far, was his service on the board for the annual United Way Campaign.  

George Rivera III recognizes that strong leaders build strong businesses and strong businesses build strong communities. George is firm believer in focusing on strategic growth for all partners.

When not at work, Rivera serves as Vice President for SHARE International a Non-Profit that aims to support the indigenous peoples of the Amazon in Peru. 

Since August 2022, Mrs. Tiana Carter has been with USAA serving as the AVP, Human Resources Strategy and Planning, DEI (talent) and the HR chief of staff office. She is a visionary and execution architect who moves the business and people forward with innovative solutions and measurable results. Tiana has over a decade of experience leading workforce, culture and diversity strategies across global brands.  

Reporting directly to the Chief Human Resources Officer, Mrs. Carter serves as Chief of Staff, using over a decade of human resources and client services experience to drive a high- performing team through a culture of connectivity, innovation and collaboration. Tactically, she oversees board operations, change management, HR's budget and business operations.  

Prior to USAA, Mrs. Carter worked at WM Inc. (NYSE: WM) serving as Senior Director of Culture and Social Impact (equivalent to Chief Diversity Officer). She designed and lead execution of WM's pioneering employee engagement, DEI and social impact strategies focused on making the company of nearly 50,000 employees an employer of choice and a great place to work. In 2021, Mrs. Carter was the recipient of the CEO's Circle of Excellence Award, granted to the highest performers across the company. 

Prior to WM, Tiana served as the Vice President of Innovation and Business Development at Skills for Chicagoland's Future's a social impact organization based in Chicago, Illinois. Her work focused on creating strategic diversity and workforce solutions for Fortune 500 and other major brands like Ulta Beauty, Anthem, Gap Inc., W.W. Grainger, CDW, Bank of America, J.P. Morgan Chase, United Airlines, Walgreens, and Exelon. She is a recognized thought leader and her work has been featured by local and nationally recognized newspapers (NBC, Chicago Business, The Chicago Tribune, and the Sun-Times to name a few) and has sat as an expert on numerous panels or has served as a keynote. 

Tiana resides in San Antonio, Texas, with her husband and two daughters. She holds a Master of Arts in Organizational Psychology and Counseling from the Adler University and a Bachelors in Psychology and Communications from Converse College. 

Jennifer Dulski has 20+ years of executive experience including leadership roles at Facebook, Google and Yahoo!, and founder, CEO and president roles at early stage and scaling startups. She is currently CEO and founder of Rising Team, a talent development platform that improves employee engagement and scales talent development with software that equips managers to run deeply connecting, interactive team sessions without an outside facilitator.  

Her lifelong passion is centered around empowering people to reach their full potential. From a very early age she was focused on bringing out the best in others, from her time as a crew coxswain to teaching high school and founding and leading a Breakthrough program to help motivated students be the first in their families to go to college. In addition to her role at Rising Team, she currently teaches management at Stanford Graduate School of Business, serves on the boards of Weight Watchers and Arcadia, and writes about leadership and the future of work as a LinkedIn Influencer. Dulski’s first book, Purposeful, about how each of us can be movement starters, is a Wall Street Journal Bestseller.