Everyone agrees that trust is an essential component of effective partnerships. But for some team members, trust building feels abstract, soft, or even 'squishy'. Often, we see teams attempt to build trust in ways that do not address the root causes of low or conditional trust, which can backfire and cause unintentional harm. Combining the neuroscience of trust with her work with dozens of teams on building and rebuilding relationships, Sarah Noll Wilson and Dr. Teresa Peterson will share framework for understanding and analyzing trust, lead participants through a trust audit, and share strategies to create forward movement.
Learning Objectives:
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Sarah Noll Wilson
President and Founder
Sarah Noll Wilson, Inc.
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Sarah Noll Wilson, Inc. is on a mission to help leaders build and rebuild teams. Our goal is to empower leaders to understand and honor the beautiful complexity of the humans they serve. We create a safe, honest environment, preparing people to deal with real-world conflict, have more meaningful conversations, and create purposeful relationships. Working with organizations that care deeply about their teams and understand the connection between staff development and organizational success, Sarah Noll Wilson, Inc. specializes in transforming relationships from good to great.
With 15+ years in leadership development, Sarah Noll Wilson earned a Master's Degree from Drake University in Leadership Development and a BA from the University of Northern Iowa in Theatre Performance and Theatre Education. Through her work as an Executive Coach, an in-demand Keynote Speaker, Researcher, Contributor to Harvard Business Review, and Bestselling Author of “Don’t Feed the Elephants”, Sarah helps leaders close the gap between what they intend to do and the actual impact they make. She hosts the podcast “Conversations on Conversations”, is certified in Co-Active Coaching, Conversational Intelligence, and is a frequent guest lecturer at universities. In addition to her work with organizations, Sarah is a passionate advocate for mental health.
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Teresa Peterson
Director of Learning and Development
Sarah Noll Wilson, Inc.
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Dr. Teresa Peterson is the Director of Learning and Development at The Noll Wilson Group, and the co-author of the Don’t Feed the Elephants workbook. With over 20 years of experience in teaching, facilitation, and leadership, Teresa specializes in designing and delivering transformative learning experiences that helps leaders show up more powerfully and teams work more effectively.
Teresa holds a Doctorate in Education from the University of Northern Iowa and certifications in Conflict Resolution (Cornell University), Immunity to Change Coaching, and Appreciative Inquiry. Her deep expertise allows her to craft thoughtful, accessible programs that help individuals and teams surface hidden dynamics, build trust, and strengthen collaboration.
Known for her grounded presence, masterful facilitation, and ability to listen deeply, Teresa brings both clarity and care to her work. Whether co-creating learning content or leading interactive sessions, she equips leaders with the tools and confidence to tackle complex challenges and create lasting change.