SHRM PDCs

Ethics in the workplace is a serious matter, but talking about it doesn’t have to be “business as usual.” Chuck Gallagher learned a lesson about choices and consequences the hard way—but now he shares his experience so that others don’t have to. In his compelling presentations, Chuck starts by setting the scene with his own story… and ends by setting the stage for your organization’s ethical success.  You may have seen Chuck on CNN, CBS, Fox or NPR.  His business insights are sought after for his strong position on ethics. Chuck’s focus is business—but his passion is empowering others.

Alex Hagan is an Instructor at The Futures School, and the Founder and CEO at Kienco, a boutique workforce strategy consultancy. Kienco helps organisations to shape the future of their organisations and workforces, by blending Workforce Analytics with Strategic Foresight in a way that provides both evidence-based and future-focused insights that inform strategy. Hagan has advised Global Fortune 500 organisations, NGOs, and government departments on every continent except for Antarctica, and is frequently engaged as a corporate speaker and trainer to help companies and governments stay relevant in times of unprecedented change.

Chloé Rada is a forward-thinking, creative and analytics-driven employment branding leader with fifteen years of experience in the recruitment advertising industry and a passion for social media!

Leading Sodexo’s "award-winning" Employment Branding team, she is responsible for building awareness of Sodexo’s culture and workplace experiences in the US by managing their social, digital and mobile strategy. By leveraging technology like Avature CRM and QueSocial, she has spearheaded talent community re-engagement and employee advocacy programs to help bring their brand to life!

Named “the voice of Sodexo Careers” in January of 2012, she now manages a team that cares for Sodexo’s seven social media profiles, the career site and seven discipline-specific microsites and more than two dozen media relationships to improve their source of qualified candidates. She also is the chief content curator for the Sodexo careers blog, the number one most helpful social space for their candidates.  

In her previous role at Rada Advertising, a privately owned national recruitment advertising agency, Chloé consulted with employers on strategy and process to effectively communicate with and attract the right talent.  Leading the agency in new product development, she built strategic partnerships with HR technologies companies to develop and launch digital solutions for the agency. In addition to designing go-to-market strategies, she provided training, mentorship and education to co-workers and clients on these emerging recruitment trends and technologies.  Chloé’s previous two years’ experience at Edelman Worldwide, allowed her to hone her public relations and marketing techniques and adapt them for the recruitment marketing industry.

Chloé volunteers for Society of Talent Acquisition & Recruitment (STAR Chicago), formerly the Staffing Management Association of Greater Chicago (SMAGC), for the past eleven years and enjoys providing job search training to community organizations and students.

Chloé graduated from the University of Iowa with a Bachelors Degree in Liberal Arts and resides in Chicago, IL. Learn more about Chloé's here or by following her on Twitter (@CRada) or Instagram. 

Chatrane Birbal is Vice President, Public Policy in SHRM national’s Alexandria, Va. office. In this capacity, she is actively involved in solidifying strategic partnerships and research to address policy issues on Capitol Hill that impact the workplace. In her role, Ms. Birbal lobbies Congress and develops policies and positions in support of workplace public policy issues including workplace healthcare, workforce development, workplace equity, workplace flexibly and leave, workplace immigration and employer-sponsored benefits (retirement, education assistance, unemployment insurance, among others).   

Prior to joining SHRM, Ms. Birbal was the director of government relations at the Council on Foundations, a Washington, D.C.-based nonprofit membership association of some 2,000 grant making foundations and corporations, with assets totaling more than $282 billion. During her tenure at the Council, Ms. Birbal implemented strategies and launches programs in support of the organization’s public policy and government relations work. She lobbied Congress on tax legislation relating to charitable giving, raised the Council’s profile with Congress and other nonprofit organizations, advised members on legislative activities impacting philanthropy and planned and executed the Council’s annual legislative fly-in conference, “Foundations on the Hill.”

Prior to joining the Council, Ms. Birbal was a federal legislative lobbyist at the American Psychiatric Association (APA), an Arlington, Va.-based medical specialty society with over 38,000 U.S. and international member physicians who work together to ensure humane care and effective treatment for all persons with mental disorders, including mental retardation and substance-related disorders. During her tenure at APA, Ms. Birbal lobbied Congress on behalf of psychiatrists, planned and executed the association’s annual advocacy day training session for membership as well as developed the APA’s online advocacy action center to further legislative efforts on behalf of the psychiatry profession.

Chatrane previously served on the Board of Directors for the ACT for Alexandria community foundation.  ACT for Alexandria brings the community together to elevate local philanthropic giving and engagement to new heights, supports local nonprofits working to aid the most vulnerable and develops solutions for the community’s most pressing challenges. During her tenure on the Board Ms. Birbal supported the foundation’s initiatives including ACTion Alexandria, an online civic engagement platform and Spring2ACTion, 24 hours of online giving to support local nonprofits.

Chatrane obtained a Bachelor of Arts degree in political science from the State University at Buffalo in Buffalo, N.Y. and received her graduate degree of public administration and public policy from George Mason University in Fairfax, Va.

Ms. Birbal currently serves on the Board of Directors of Women in Government Relations (WGR) - the premier, non-partisan professional society dedicated to advancing and empowering women by fostering professional development and growth opportunities through a community that supports women’s leadership in government relations. She is a member of the Tax Coalition, which provides a forum for the exchange of ideas among professionals in federal tax policymaking to encourage the professional development of women in federal tax policy and Birbal also serves as a Director-at-large on George Mason University’s Alumni Board.

Kelly is responsible for SHRM legislative activities on employment and labor issues, including the Americans with Disabilities Act, the National Labor Relations Act, the Fair Labor Standards Act and other federal employment issues as they affect the management of human capital.

Prior to joining SHRM, Kelly worked as the legislative director for Congressman Lou Barletta (PA), a member on the House Education and the Workforce Committee. In this role, Kelly developed an overall legislative strategy for the office and managed the Congressman's legislative team. She specifically focused on Congressman Barletta's Committee portfolio of issues including, labor, health, and education policy

Nancy Taylor has advised clients on health and FDA related matters for more than two decades. She has broad experience in areas relating to the Affordable Care Act provisions, CMS reimbursement and policy issues relating to providers and plans, and she has done a significant amount of FDA regulatory work. Prior to joining Greenberg Traurig, Nancy served 10 years as Health Policy Director for the Senate Committee on Labor and Human Resources and worked on a number of significant health and FDA laws, including NLEA, Safe Medical Device Act, Hatch-Waxman, COBRA and ADA. She also served as CEO of a start-up medical device company, where she obtained eight product clearances, including securing reimbursement coverage for each product.

Attorney James P. (“Jim”) Reidy is a management-side labor and employment lawyer. He is a partner in the New England based law firm, Sheehan Phinney Bass & Green, PA, where he is the Chair of the firm’s Labor and Employment group. His practice focuses on prevention, training and compliance but he also handles matters when claims arise.

He has more than 35 years of experience in the field and been a media resource on workplace law for media outlets including CNN, The Washington Post, The Wall Street Journal, The New York Times Business Magazine, Bloomberg, NPR, The Associated Press, NPR Market Place, Buzz Feed, Law 360, Inc. Magazine, The HR Power Hour, HR Breakroom, SKI Magazine and HR Magazine as well as several local/regional publications.

In 2020 Jim was inducted as a Fellow in the College of Labor and Employment Lawyers. 

Chambers USA and New England Super Lawyers have ranked Jim in the Top Tier of management-side employment lawyers for each year of the last 15 years. Best Lawyers USA named Jim the 2022 Lawyer of the Year for Labor and Employment Law (Manchester, NH) and the NH Business Review named him one of the top 200 most influential business leaders in New Hampshire.

Jim has been a presenter regularly at SHRM’s Legal and Legislative Conference in Washington, DC as well as SHRM’s annual conferences.

John Fay is an attorney and technologist with a deep applied knowledge of business immigration, I-9 compliance and E-Verify rules and procedures.  During his twenty-plus year career, John has advised corporations, educational institutions, and individuals on a variety of U.S. immigration and I-9 issues.  At the same time, he has also been uniquely involved in information technology, having designed several immigration and I-9 management software applications.

As Director of Product Strategy at Equifax, John provides strategic leadership and direction in the development and support of Form I-9, E-Verify, and immigration case management software solutions.

For over 20 years, Allison West has used her employment law background in delivering customized workplace training, conducting investigations, coaching executives/managers, serving as an expert witness, and specializing in conflict resolution and facilitated discussions to create more collaborative work environments. 

Allison is a top-rated speaker at the SHRM Annual Conference as well as other HR/diversity conferences, and is a national expert on harassment, discrimination and investigations. She has appeared on PBS, CBS This Morning and in O Magazine discussing workplace harassment issues. 

She is a member of the State Bar of California and holds her SHRM-SCP certification and AWI-CH (investigation) certificate.

Ms. Walters has more than 30 years’ combined experience in management, HR administration, employment law practice, and teaching.

She has presented at conferences across the country, been engaged as an expert witness, and testified before U.S. Congressional and state legislative committees on employment issues.

Her book, “From Hello to Goodbye: Proactive Tips for Maintaining Positive Employee Relations” is in its 2nd edition and was one of the SHRMStore’s “Great 8” best-sellers for eight consecutive years.

Today, Ms. Walters works as an independent consultant doing business as FiveL Company, “Helping Leaders Limit their Liability by Learning the Law.”SM

Two themes are woven throughout Lauraine Bifulco's diverse career: a passion for a job well done and a zest for continual learning and improvement.  Lauraine infuses Vantaggio HR with these qualities every day. When she founded the firm in 1994, Lauraine combined her rare talent in understanding what a client needs and her gift of business foresight to create a company that can service the HR and management consulting needs of small and large companies equally well.  Today, Vantaggio serves clients across the country from their offices in California, Hawaii, Colorado, and New York. 

Her Career experience helps employers realize their HR goals and adapt to the shifting HR landscape.  Lauraine is a veteran HR executive and entrepreneur with 25 years of international, corporate, and consulting experience. Her bold career has taken her to employment and business opportunities in Europe and multiple U.S. cities. She serves as co-chair of the California Small Business Administration's committee on Labor Issues which reviews and makes recommendations on pending labor/employment laws, keeping her abreast of legal developments.                                                                            

Delivering over 30 presentations and webinars each year, Lauraine is a well-respected, and highly sought after guest lecturer and speaker on a variety of business management and HR-related topics for both state and national organizations including Society for Human Resource Management (SHRM), Professionals in Human Resources Association (PIHRA), American Payroll Association (APA), Next Concept HR Association (NCHRA), Paylocity annual Elevate Conference, and HR Star Conference to name a few. She has been invited to review, develop, and deliver certificate programs for SHRM, and has developed and delivered curriculum for businesses throughout the U.S.                                                                   

Lauraine received a bachelor’s degree from Wellesley College and conducted graduate level studies in linguistics at the Sorbonne in Paris.