Tiffany Brown serves as the Certification Specialist for SHRM Affiliate Operations and is responsible for working with SHRM local chapters and state councils to develop and implement SHRM Certification initiatives.  Before joining the SHRM Certification department, Tiffany worked with the SHRM Member Relations team as a Member Engagement Associate supporting numerous affiliates across multiple regions in their efforts to achieve their respective membership goals. 

She holds a Bachelor of Arts in Sociology from the University of Maryland - College Park, SHRM-CP, and SHRM People Management Qualification (PMQ).

Eric Knott is a professor at the W. P. Carey School of Business at Arizona State University where he teaches undergraduates and MBAs general management, leadership, human resources, and consulting.  He is the past president of the Society for Human Resource Management of Greater Phoenix and past chairman of the board for the Arizona Small Business Association.  He has over 20 years of HR leadership experience prior to teaching, owns the consulting firm FinePoint HR, and has won awards for his teaching and his impact in the state's business community.

Jodi Glickman is passionate about developing leaders—both seasoned executives and next generation talent. As the CEO and founder of Great on the Job, Jodi and her team have reached hundreds of thousands of the brightest minds across corporate America and academia—with a firm belief that technical skills are a commodity—interpersonal skills are the true superpower of all great leaders.  

 Jodi has appeared on the TEDx stage, she is an author and writer for the Harvard Business Review, a faculty member at the Kellogg School of Management and proud mom of three.  Jodi lives in Chicago, IL. 

Vince Caldwell, SHRM Partner Products and Programs Sr. Specialist has been with SHRM for over 25 years and serves as the primary contact for the SHRM Traveling Store Operation. He supports HR professionals with solutions and strategies that meet or exceed their needs, by recommending books, tools, and other software product solutions. He provides bookstore solutions to chapter and state conferences throughout the US. He has a passion for helping others succeed and become more than they thought they could be.  He is a graduate of “The College of New Jersey”.

Vince Caldwell, SHRM Partner Products and Programs Sr. Specialist has been with SHRM for over 25 years and serves as the primary contact for the SHRM Traveling Store Operation. He supports HR professionals with solutions and strategies that meet or exceed their needs, by recommending books, tools, and other software product solutions. He provides bookstore solutions to chapter and state conferences throughout the US. He has a passion for helping others succeed and become more than they thought they could be.  He is a graduate of “The College of New Jersey”.