Iñigo is director, global markets for the America’s, Caribbean and Spain at SHRM (Society of Human Resources Management), the largest association in the world dedicated to HR professionals.

Prior to SHRM he was senior regional manager at ATD (Association for Talent Development, formerly ASTD), where he managed International relations with Europe and Latin America for five years and half.

Prior to his role in ATD, Iñigo worked as director of sales and marketing at Fonexion USA, a European Bluetooth and wireless accessories distributor, managing U.S. and Latin American operations. Before that, he was deputy director for AGRAGEX (the Spanish Farm Equipment and Irrigation Exporters Association) for ten years in Bilbao, Spain. He extensively promoted farm equipment products, organizing trade shows and trade missions and bringing entrepreneurs to more than 85 countries.

He holds a BA in economics from the Complutense University of Madrid (Spain) and a diploma in economics from the University of Wolverhampton (UK), and has taken several doctorate courses in development economics at the University of the Basque Country in Bilbao (Spain). He is fluent in English, Spanish, and French, and is currently learning Portuguese. He has presented at different conferences and workshops in Latin America and Europe. He recently became SHRM- SCP (Senior Certified Professional).

Elizabeth Bille is an employment law attorney and currently serves as the subject matter expert on the prevention of harassment and discrimination in the workplace for EVERFI. Prior to joining EVERFI, Elizabeth was general counsel and chief ethics officer of the Society for Human Resource Management (SHRM); served as a legal and policy advisor to the Vice Chair of the EEOC; and counseled employers at the law firm of Hogan & Hartson (now Hogan Lovells). Elizabeth's work has been cited by several news outlets such as National Public Radio, the Wall Street Journal, and the New York Times.

Alan Silver is a senior director, actuary, and leader of Willis Towers Watson’s Benefits Delivery team in Health and Benefits. Working out of our Greater Philadelphia office, Alan has over 18 years of experience in consulting, all with Willis Towers Watson. Throughout his career, Alan has consulted employers on many aspects of employee health and welfare benefits, including account-based health plan design, pricing and strategy, as well as financial analysis and design of self-insured and insured group programs.

Alan is nationally recognized within the industry as a subject-matter expert in the area of retiree medical consulting. Over his career, his responsibilities have included comprehensive retiree medical program design, implementation of employer transition approaches and EGWP solutions, and working with Towers Watson’s carrier partners to bring new solutions to the retiree medical marketplace.

In addition, Alan’s current role places him at the intersection of healthcare strategy and benefits delivery. Through his leadership, employers are able to combine their need for a benefits strategy and the technology to support that strategy through benefits administration platforms and our own group marketplace solutions.

Alan holds a B.A. degree in quantitative economics with minor concentrations in mathematics and philosophy from Tufts University. He is an Associate in the Society of Actuaries, a Member of the American Academy of Actuaries, and a Fellow in the Conference of Consulting Actuaries.

Rachael is a Senior Director in the Willis Towers Watson (WTW) Philadelphia office with over 20 years of experience supporting clients in benefit strategy, innovation and modernization.  

As the leader of the North American Inclusion & Diversity practice for Health & Benefits (H&B), Rachael is a strong advocate for promoting and advancing the role of benefits in Inclusion and Diversity (I&D) and coordinating with talent and sustainability strategies and commitments. Rachael is a member of the H&B Thought Leadership team and continues to serve as a senior H&B strategist for employers as they evolve their health & welfare programs.

Until recently, Rachael led the North American H&B Compliance team focused on related plan design and strategy, including I&D. 

Professional expertise includes

• Advising clients on the interplay of I&D with talent and total rewards, and how employers can optimize their benefit offerings based on the diverse characteristics of their current and future workforce
• Supporting clients in linking their benefit and people strategies to sustainability and ESG commitments and related external metrics, reporting and measurement, and investor and regulator expectations
• Supporting clients in their health and welfare strategy, benchmarking, design, vendor management, compliance, due diligence and implementation. Rachael’s audit strategy and compliance consulting has focused on compliance requirements and best practices with respect to government regulations as well as management priorities around I&D

Publications and Podcasts

• On the WTW site: blogs on the Insight’s page, several podcast sessions. Externally contributions to articles on I&D and Caregiving,

Education and Credentials

• Rachael received a B.A. in Psychology from Stonehill College

Deborah joined TELUS International in December 2009 as Benefits and Corporate Social Responsibility Manager for El Salvador, back when the company only had 600 employees. From the beginning of her career at TELUS International, she oversaw all matters related to Culture, Engagement and Attrition, implementing new benefits, development programs and employee retention strategies.

Deborah then transitioned to the Site HR Manager role, where she supported the Operation through the HR Business Partners team. In 2014, Deborah was promoted to Human Resources Director, responsible of delivering on the TELUS International Value Proposition by safeguarding our brand promise of being a “Caring Culture” organization.

Deborah’s intent is to create a happier, better and safer place for our employees because she truly believes that Happy People = Happy Customers. Her duties include the administration of the organization’s Human Resources function, she oversees organizational development, performance management, HR Business Partners, employee relations, employee retention and development  strategies, benefits, and corporate social responsibility, leading the HR staff in El Salvador.

Throughout her career at TELUS International, Deborah has established great relationships with both our customers and Operations leaders, constantly delivering on our TELUS International values. She has been the Connections - the TELUS Women's Network Chair since it was implemented in 2014, and is now leading the implementation of the local Diversity and Inclusiveness Council launched in 2018 for El Salvador.

Overall, Deborah has 15 years of experience in Human Resources, since she started her career in Recruitment as University Relations Coordinator and Senior Recruiter. Prior to joining TELUS International, she worked in other companies in the contact center industry such as DELL, in Recruitment, and in the Global Benefits team at Stream Global Services.
 

Deborah has bachelor degree in Business Administration. She lives in San Salvador with her 4 kids, Roberto, Deborah, Fernando and Mariana. She loves visiting the beautiful beaches and mountains in El Salvador with her family and enjoys time being surrounded by her close friends.