In-person Pass

A member of the prestigious Speaker Hall of Fame, Barbara Glanz, CSP, CPAE, works with organizations that want to improve morale, retention, and service.  Using her Master’s degree in Adult Learning, she has spoken on all 7 continents and in all 50 states.  She has authored fourteen best-selling business books, including “The Simple Truths of Service Inspired by Johnny the Bagger®”, co-authored with Ken Blanchard, “The Simple Truths of Appreciation,” CARE Packages for the Workplace – Dozens of Little Things You Can Do to Regenerate Spirit at Work,” and “180 Ways to Spread Contagious Enthusiasm™.” She lives and breathes her personal motto, “Spreading Contagious Enthusiasm™.”  She has been a popular speaker at the national SHRM conferences since 1997.  You can reach her at www.barbaraglanz.com.

Kate Gebo is the executive vice president of human resources and labor relations for United Airlines. Kate is responsible for leading a global team of more than 500 professionals in the transformation of United’s culture. In her role, Kate and her team are the principle drivers of delivering on commitments to employees to provide a great employee experience. This includes recruiting, developing and retaining top talent, and building effective teams to put customers at the center of everything United does while working closely with our labor partners.

Kate previously served as senior vice president of customer service delivery and chief customer officer at United. She was responsible for delivering an integrated and industry-leading travel experience for customers from booking to landing. Kate also previously served as United’s vice president for the office of the CEO, where she worked with United’s CEO, Oscar Munoz, and the executive team to coordinate strategic company initiatives.

Kate joined United in 1998 and also held roles leading the corporate real estate organization and in procurement. Prior to joining United, Kate worked at Continental Airlines. Kate is a board member of Youth Guidance and also a Leadership Greater Chicago Daniel Burnham Fellow. She. received her bachelor’s degree in finance from Chicago’s DePaul University and earned a master’s degree from the Graduate School of Business at Loyola University of Chicago.

John Mazzone is an experienced finance professional with over 20 years of technical accounting and operational finance experience. John spent the first half of his career with PwC and KPMG as an auditor of companies ranging from small startups to large SEC reporting entities. He also led due diligence teams and advised private equity and strategic buyers on a variety of transactions. After his public accounting career, John held key finance positions at a large international public biotechnology company and large international financial investment firms.

Over the last 10 years, John has led large international accounting finance teams and implemented best in class practices. With John’s vast international finance experience across a broad spectrum of companies, he is well aware of the challenges company’s face when contemplating international expansion.

John earned his CPA license in the state of Massachusetts.
 

Giselle is the Practice Lead in Optimus SBR’s Learning & Development Group with over 25 years experience as a sought after resource to industry leaders across the private, public, and not-for-profit sectors dedicated to building strategies and programs that help clients target, motivate and engage employees in order to increase performance and productivity.

Giselle has devoted more than 20 years to researching the impact that generational differences have on organizational performance, creating solutions and programs in four areas – leadership, high performance teams, early career talent, and reinforcement & sustainment of learning. Giselle has co-authored two books and completed her Master of Arts Degree in Communications Studies at the University of Windsor.

She is Chair of the Board at The Institute for Performance and Learning (I4PL), co-chair of the Cross Academy Association and Advisory Council member at the Ted Rogers School of Management at Toronto Metropolitan University.

Joseph (“Joe”) Beachboard is a nationally recognized employment lawyer who also closely tracks the most important developments at the U.S. Supreme Court impacting the business community. He has more than 30 years of experience representing management in a wide variety of employment and labor matters in perhaps the most challenging state in the nation for employers – California.  Mr. Beachboard speaks regularly before human resource and employer groups on cutting edge employment law topics.  He is a member of SHRM and has been an annual presenter at both the SHRM Annual Conference and the Employment Law and Compliance Conference for two decades.  Mr. Beachboard is frequently quoted in such leading publications as HR Magazine, National Law Journal, Los Angeles Times, NY Times, HR Executive and Workforce, and has been published in dozens of legal and business journals. Throughout his career in Los Angeles, Mr. Beachboard has represented dozens of studios and entertainment properties.  He cites his most interesting project as working with the cast and crew of the television show The Office, from its pilot through the final season.

Kate Lister is a recognized workplace thought leader and president of Global Workplace Analytics, a research-based consulting firm that has been helping communities and organizations optimize flexible and distributed workplace strategies for more than fifteen years. She has written or co-authored five business books including the U.S. chapter of “Telework in the 21st Century” (Edward Elgar, 2019), a multi-country peer-reviewed study on remote work. Her perspectives on how COVID-19 will change the way people work have appeared in the New York Times, Washington Post, Wall Street Journal, Newsweek, and dozens of other respected news outlets. In July of 2020, she was one of only three witnesses invited to testify before a U.S. Senate committee on the expansion of telework in government post-COVID-19.

Karen M. Gustin, LLIF, is the Executive Vice President for Ameritas Group Dental and Eye Care in Lincoln, Nebraska.  Gustin began her career at Ameritas in 1983. In January 2016, Karen was promoted to her current position.  She is a member of the Ameritas of New York Board of Directors and is also the Dental Select President, CEO and Chair of the Board. 

Ms. Gustin is involved with the National Association of Dental Plans (NADP) and has served as past Chair of both the NADP Board of Directors and the National Association of Vision Care Plans (NAVCP) Board.

Karen graduated from the University of Nebraska-Lincoln in 1983 with a Bachelor of Science degree in Education.  

For over 20 years, Allison West has used her employment law background in delivering customized workplace training, conducting investigations, coaching executives/managers, serving as an expert witness, and specializing in conflict resolution and facilitated discussions to create more collaborative work environments. 

Allison is a top-rated speaker at the SHRM Annual Conference as well as other HR/diversity conferences, and is a national expert on harassment, discrimination and investigations. She has appeared on PBS, CBS This Morning and in O Magazine discussing workplace harassment issues. 

She is a member of the State Bar of California and holds her SHRM-SCP certification and AWI-CH (investigation) certificate.

Joe Urbanski believes an Undeniable Culture™ inspires its people to unleash their best selves, take home more wins and less stress to their families, and create incredible value for the company, its customers, and community. For more than two decades, he has worked with HR and training departments, consulting and coaching 750+ executives and leaders at 400+ global organizations, and facilitating 800+ kickass trainings, strategic retreats, and leadership programs for 480,000 people. Joe has a remarkable understanding of how to transform the workplace experience. Plus, you’ll have more fun and laughs than you’d expect.

Karen A. Young capitalizes on her more than 30 years of experience in human resources as she and her team utilize savvy strategies to develop solutions that produce real results. Karen believes that when the HR pieces fall into place, an organization begins to run like a well-oiled machine.

Karen inspires CEOs, CFOs, and other Accidental HR® managers to fulfill the organization’s mission while strengthening their workforce. She is committed to going the extra mile for clients, helping them build an HR framework that results in improved workplace culture and lower HR costs.

Karen is a sought-after speaker, trainer, and author. The second edition of her book, “Honest and Real: An Essential Guidebook for Drama-Free Human Resources,” debuted in 2020 as a Hot New Release in HR, Amazon’s largest business category.

Karen A. Young, SPHR, SHRM-SCP, has been recognized as one of Pennsylvania’s Best 50 Women in Business, and AGS ranked HR Resolutions as a Best HR Consulting Company in 2021. Central Penn Business Journal honored HR Resolutions in 2020 as a Game Changer—one of Central PA’s most dynamic and impactful businesses and leaders. She lends her HR expertise to businesses throughout Central PA via her leadership in the Harrisburg Regional Chamber & CREDC and the PA Chamber of Business and Industry. Karen regularly contributes HR insights and strategy nationwide to Forbes, USAToday, SHRM, and ZipRecruiter.

Karen resides in Harrisburg, PA, with her husband and retired racing greyhounds. She is an active member and leader in area business chambers and professional organizations.