Concurrent Session

Nancy is a Field Services Director based in Phoenix, AZ. She leads the Membership CLA team and was in HR for 27 years and a SHRM volunteer leader for over 20 years before joining the SHRM staff.

Dianna Sporcic, SHRM-SCP is Members and Community Director for the Southeast Region, which includes the states of AL, FL, GA, Mississippi, Bahama, BDA, PR, DC, KY, NC, SC, TN, VA, WVA. She works remotely from her home in St. Petersburg, FL.

Dianna spent almost 30 years with Hyatt starting in operations and then moving into HR. Most recently she was Director of HR for Hyatt Vacation Ownership (HVO) who is known for the most luxurious vacation ownership resorts in the world. She was instrumental in the M&A when Interval Leisure Group (ILG) purchased HVO. She remained on as a highly valued and strategic member of the ILG HR team while still supporting HVO. After Marriott purchased ILG, Dianna joined ONICON Measurement Solutions. Dianna has diverse HR experience in hospitality, manufacturing and labor relations. Dianna is a member of our Tampa chapter and holds SHRM-SCP certification.

Lauri Flanagan is President at Management Resource Group, Ltd. where she provides support in corporate executive search assignments and business consulting. Due to her strong background in human resources, Lauri provides valuable advice and thoughtful insight throughout the entire search process. As a consulting professional, she helps companies through challenging people solutions, assuring expert navigation to achieve practical results. She also has the ability to guide you through employee promotions, terminations, downsizing and reorganizations. Lauri also manages the MRG Assessment Center, which is designed to provide comprehensive assessment and tests available for selection, promotion and development purposes.

For the past 16 years, Lauri has owned her own business consulting firm providing strategic advice and support in talent management. Previously, Lauri worked as the HR Manager for Woods Equipment Company, which manufactures lawn equipment, and The Furst-McNess Company, an independent agricultural company that provides customized solutions for livestock performance and profitability. 

Lauri holds a B.A. in Psychology from Loras College in Dubuque, Iowa and an M.S. in Management from Cardinal Stritch University in Milwaukee, Wisconsin. She is an active member of the Society of Human Resources Management (SHRM) and the Great River Human Resource Association (GRHRA). At GRHRA, she is serving as President for 2020 and 2021. Lauri previously served as president of Lourdes Catholic School parent organization and was a board member for the Women’s Choice Center for four years. Lauri has been married to her husband, Tim, for 30 years and they have two children, Liz and Benny.

Nancy is a Field Services Director based in Phoenix, AZ. She leads the Membership CLA team and was in HR for 27 years and a SHRM volunteer leader for over 20 years before joining the SHRM staff.

Nicole is a human resources leader with over 15 years of expertise in all things talent. Currently serving as the Director, Talent Acquisition and Inclusion at SHRM in Alexandria, VA, she is fortunate to lead a team of amazing people who also happen to be exceptional HR professionals.  As a talent leader for well-known brands, she has crafted and executed award-winning talent management strategies that attract, develop, and retain top-tier talent, enhancing companies' reputations as premier workplaces and net exporters of talent. 

Nicole has honed her skills across diverse industries, including fashion and beauty retail, hospitality, and manufacturing. She holds a master’s degree in organizational leadership and learning from The George Washington University in Washington, DC and bachelor's degree in business administration from Russell Sage College in Troy, NY. Nicole is proud to be SHRM certified.

Kristy Krakoff, SHRM-CP, is an emerging professional from of Scranton, Pennsylvania who moved to Northern Virginia in 2018 to start her HR career as a Talent Acquisition Specialist. She studied at The Pennsylvania State University, in Hospitality Management, and later transitioned to a career in Human Resources. Kristy is currently working on the Membership team at SHRM as a Member Engagement Associate, and is always finding new ways to grow and develop. Kristy enjoys working with her team and strives to continue building relationships with volunteers and members. This past year Kristy got married to her husband, Andy, and their family is completed by their dog, Joey.

Meredith Nethercutt is the Manager of Member Engagement at the Society for Human Resource Management (SHRM). She provides leadership and direction to establish, maintain and strengthen relationships with SHRM Volunteer Leaders, members, and affiliates to achieve the Society's strategy and objectives on membership. Meredith develops and executes a comprehensive strategy to educate and inform volunteer leaders on membership programs, services and resources and to support them in their Volunteer Leader role. Meredith was previously the director of member advocacy at SHRM, overseeing the Advocacy Team (A-Team) network of volunteer advocates, where she facilitated relationships between SHRM members and lawmakers to strengthen the Society's advocacy objectives in legislative districts nationwide. In addition, Meredith provided training and guidance to HR advocates on how to effectively communicate with lawmakers regarding workplace policies.

Nancy Woolever, SHRM-SCP, joined SHRM in 1997 to plan SHRM’s conference, seminar, e-learning and executive education programs. In 2006, she began leading SHRM’s academic initiative to raise HR educational standards and led the test development and administration of SHRM’s student capstone exam before joining the certification team as director of exam development in 2017. In 2019, Ms. Woolever became the vice president of certification operations as overall product and project owner with responsibility for exam development, certificant care and testing administration. Before joining SHRM, Ms. Woolever held various management positions in industry and academia. Her specialty areas are test development, training and development.  Ms. Woolever holds a bachelor’s in business administration and a master’s in HR both from George Mason University in Fairfax, Virginia.

Dianna Sporcic, SHRM-SCP is Members and Community Director for the Southeast Region, which includes the states of AL, FL, GA, Mississippi, Bahama, BDA, PR, DC, KY, NC, SC, TN, VA, WVA. She works remotely from her home in St. Petersburg, FL.

Dianna spent almost 30 years with Hyatt starting in operations and then moving into HR. Most recently she was Director of HR for Hyatt Vacation Ownership (HVO) who is known for the most luxurious vacation ownership resorts in the world. She was instrumental in the M&A when Interval Leisure Group (ILG) purchased HVO. She remained on as a highly valued and strategic member of the ILG HR team while still supporting HVO. After Marriott purchased ILG, Dianna joined ONICON Measurement Solutions. Dianna has diverse HR experience in hospitality, manufacturing and labor relations. Dianna is a member of our Tampa chapter and holds SHRM-SCP certification.

Faith is Manager, Academic, Affiliate and Student Communities for SHRM.  Prior to this role, Faith served as a Field Services Director (FSD) based in Pittsburgh, PA. In this role she is responsible for membership growth through renewals and member acquisition working closely with the chapter and state council volunteer leaders in IN, KY, MI, ND, SD and TN. Faith also leads strategic planning and succession planning workshops for state councils and chapters along with speaking to SHRM members and non-members on a wide range of HR topics that are impacting employees and employers who are creating Better Workplaces for Better Worlds.

Patricia Spetz is our Manager of Enterprise Relations at SHRM, serving as the account manager for our enterprise clients.  Previously she worked with our immigration affiliate CFGI overseeing their membership acquisition and retention efforts.  She came to us from the Girl Scout Council of the Nation’s Capital (GSCNC) where she served as their Area Membership Manager in charge of managing a team of 9 staff who oversaw a membership of 17,000 girls and adult volunteers. Patricia has a master’s in International Development and Social Change from Clark University in Worcester, MA; A BA in Government with a Minor in Economics from the same University.  She began her career as a Project Manager for Catholic Relief Service in the Dominican Republic overseeing economic strengthening and child-maternal health projects. Patricia was born in Lima, Peru, and has lived in the Unites States for over 25 years with her husband and three children.

Alexander Alonso, PhD, SHRM-SCP is the Society for Human Resource Management's (SHRM's) Chief Data & Insights Officer leading operations for SHRM's Certified Professional and Senior Certified Professional certifications, research functions, and the SHRM Knowledge Advisor service. He is responsible for all research activities, including the development of the SHRM Competency Model and SHRM credentials.

During his career, he has worked with numerous subject matter experts worldwide with the aim of identifying performance standards, developing competency models, designing organizational assessments, and conducting job analyses. He was also responsible for working on contract task orders involving the development of measurement tools for content areas such as job knowledge (like teacher knowledge of instructional processes) and organizational climates (like organizational climate forecasting in military health care).

Dr. Alonso received his doctorate in Industrial-Organizational Psychology from Florida International University in 2003. His works have been recognized for their contribution to real-world issues. They include being recognized by the Society for Industrial Organizational Psychology (Division 14 of the APA; SIOP) with the 2007 M. Scott Myers Award for Applied Research in the Workplace for the development of the federal standard for medical team training, TeamSTEPPS; being awarded a 2009 Presidential Citation for Innovative Practice by the American Psychological Association for supporting the development of competency model for team triage in emergency medicine; and receiving the 2013 SIOP Distinguished Early Career Contributions for Practice Award.

Throughout his career, he has published works in peer-reviewed journals such as Industrial and Organizational Psychology: Perspectives on Science and Practice, Journal of Applied Psychology, International Journal of Selection and Assessment, People and Strategy, Personality and Individual Differences, Quality and Safety in Health Care, and Human Resources Management Review. He has also authored several chapters on community-based change initiatives in workforce readiness, as well as co-authoring Defining HR Success: A Guide to the SHRM Competency Model in Practice.

Dr. Alonso also served as a columnist analyzing major trends in the workforce for The Industrial Psychologist and HR Magazine. In addition, he has served on several professional society boards including the SIOP and the Personnel Testing Council of Metropolitan Washington.

As executive director of SHRM Northern California Operations, Ayllon is responsible for overseeing membership engagement activities, including recruitment, retention and local educational programs for HR professionals living and working in the Greater SF Bay Area. Additionally, she oversees the financial responsibilities of the Northern California operation. Prior to joining SHRM, Ayllon served for nearly 18 years as executive director of the Professional Association of Childhood Education, where she oversaw the organization’s daily operations, program development and strategic planning initiatives. Ayllon holds a Bachelor of Science in business administration from San Francisco State University. Additionally, she is SHRM SCP Certified and a Certified Association Executive.

Kristy Krakoff, SHRM-CP, is an emerging professional from of Scranton, Pennsylvania who moved to Northern Virginia in 2018 to start her HR career as a Talent Acquisition Specialist. She studied at The Pennsylvania State University, in Hospitality Management, and later transitioned to a career in Human Resources. Kristy is currently working on the Membership team at SHRM as a Member Engagement Associate, and is always finding new ways to grow and develop. Kristy enjoys working with her team and strives to continue building relationships with volunteers and members. This past year Kristy got married to her husband, Andy, and their family is completed by their dog, Joey.