Concurrent Session

Stacey Carroll is the President of HR Experts On-Call. HR Experts On-call provide strategic HR consulting services to business owners and HR professionals. Prior to establishing HR Experts On-Call, Ms. Carroll served as the Director of Professional Services & Education for PayScale. As Director of Professional Services, Stacey created and managed the compensation consulting business for PayScale, a venture-backed SaaS provider of compensation resources to HR and business leaders.  Prior to her  work at PayScale, Stacey spent over 12 years in various positions within Human Resources for Trendwest Resorts, Nordstrom, and Western Washington University. Stacey’s specialty areas in HR include: compensation, benefits, training & development, and strategic human capital management.  She earned her BA and MBA from Western Washington University. Stacey has been certified as a Senior Professional in Human Resources (SPHR) and as a Certified Compensation Professional (CCP). In addition to her regular full time responsibilities, Stacey has taught HRM classes for Western Washington University, Seattle Research Partners, and Tacoma Community College. She also speaks at many local, regional and national conferences.

Follow Stacey on Twitter @HRStacey.

Sheri made a bold career change after 35 years in Advertising/Design. At the age of 55 she decided to pursue her other passion in life—Health & Wellness. During her extensive career in Advertising Sheri found that long hours and job related stress had a debilitating effect on the health and wellbeing of herself and those around her. She found that this “stress effect” was ubiquitous in the workplace.

Sheri began her journey to become a Health & Wellness Expert and Speaker in 2008 where she obtained her Personal Trainer certification. From there she authored a health and fitness book—MAMA KNOWS FITNESS: Bells, Balance & Your Body—about finding time in your life to exercise, the importance of being healthy and fit, and her amazing exercise tool of choice—Kettlebells.

Today Sheri has incorporated her Health & Wellness expertise, along with her experience working in Corporate America, to empower people to TAKE CONTROL and REINVENT THEIR LIVES. Whether she is speaking about Boosting Your Energy, Sitting Too Long or Career Reinvention, her underlying message is holistic fitness—of the mind, body and soul. It is nearly impossible to face life’s challenges without physical, mental, emotional and spiritual fitness.

Sheri speaks from the heart, with humor and audience interaction. She particularly relates to Baby Boomers, being born right in the middle of that generation. With the Boomers being the largest population moving into their 50s and 60s, Sheri has become an inspiration for people who want to reinvent themselves, their careers and their lives. She empowers people to make that CHANGE.

Jay has more than 30 years of experience as a tax attorney specializing in employee benefits.  Prior to joining World, Jay was a Sr. VP and Senior ERISA Attorney with Lockton was previously the national practice leader for the legal and research team at WT.W

Jay served as a Peace Corps volunteer and business consultant from 1979 to 1982. 

He has an LL.M.  in taxation from New York University School of Law, J.D. with distinction from the University of Arizona College of Law and a BSBA from Washington University in St. Louis.  Jay is the former Chair of the American Benefits Council, an adjunct professor of employee benefits in the LL.M. program at Washington University School of Law.

Linda Robertson is a Certified Financial Planner™ with Financial Finesse, the leading provider of unbiased financial education for employers nationwide. With over 20 years of experience, Linda has facilitated thousands of financial education workshops to employees on a variety of topics ranging from basic money management and retirement planning to advanced estate planning, in addition to providing financial coaching to numerous employees one on one over the phone and in person at their worksites. Linda writes a nationally syndicated weekly blog on workplace financial education. As a full-time educator, Linda has acquired a good feel for what does and doesn't work in the way of making a lasting impact on employees with financial education.

Mary Barnes is a change coach with 20 years of leadership experience. She has experience managing people, programs, projects, operations, and more. She has worked in the private industry, local and federal government, and has successfully begun and operated her own companies.

Before founding evolve., Mary honed her skills by providing change coaching and consulting to peers, friends, family, and acquaintances for pleasure. Once the word spread, Mary decided to utilize her skills to benefit to a wider audience and turn her passion into a career adventure.

Barbara Henry, MBA, SPHR, SHRM-SCP, holds a Masters Degree in Business Administration from Fontbonne University and a Bachelors Degree in Business Administration from Southern Illinois University.  Barbi has spent the last 25 years working in manufacturing and state/county government human resources leadership. In these environments she has used her auditing skills to assess Human Resources preparedness and objectives for organizational strategic initiatives.  Based on those results, she has written policy, designed training programs, provided extensive employment law and labor relations support to achieve objectives using measurable metrics. This is Barbi’s sixth presentation at the SHRM National Convention as a practicing HR professional.

Lindsay Nelson currently serves as Manager, Client Insights for Great Place to Work®. She has nearly ten years’ experience working directly with Great Place to Work clients to understand and improve their workplace cultures. She leverages this experience in her current role to support world-class realization of client culture change by ensuring our broad base of client experiences are rapidly captured, quantified and shared internally and externally.

Lindsay brings a systems-based philosophy of consulting, helping organizations to align workplace culture with strategy and business purpose to strengthen culture and improve business performance. She has worked with clients in healthcare, technology, professional services, financial and hospitality among other industries, including many of the Best Companies.

Lance J. Richards, SHRM-SCP, GPHR, SPHR, HRMP is a work force futurist and global HR strategist.  Most recently, he was vice president of Innovation for Kelly Services. Based in Detroit, Lance is one of SHRM's top rated speakers. He is a frequent speaker and writer on workplace issues, having presented at HR conferences around the globe. He is co-author of the Amazon-published book Gen Now (which is available in the SHRM Bookstore). Lance brings almost 25 years of cross-border expertise, with companies like British Telecom, Verizon, Bell Canada and Kelly Services. He is also a Visiting Professor at the Sasin Business School in Bangkok, where he teaches a graduate course in Global Human Capital.
Follow Lance on Twitter @LanceJRichards.
 

For over two decades UP! Your Service Founder and Chairman Ron Kaufman has helped companies on every continent build a culture of uplifting service that delivers real business results year after year. Making transformation his mission, Ron is one of the world’s most sought-after educators, consultants, thought-leaders and customer service speakers on the topic of achieving superior service.

Any business can say the customer is king, and many spend a lot of time and money on incremental service improvement. But Ron understands the only reliable way for a company to achieve and maintain a competitive edge is to build a culture that empowers every employee to surprise and delight customers and colleagues every day with truly uplifting service.

Ron’s methodology includes a set of proven service principles, leadership rules, culture-building blocks and implementation roadmaps that apply effectively across all industries and cultures. This methodology is easily customized to suit the unique needs of each organization, including all departments and team members from leadership to frontline.

Ron is a regular columnist at Bloomberg Businessweek. He is the author of the New York Times bestseller Uplifting Service and 14 other books on service, business and inspiration. Ron has been featured in The Wall Street Journal, The New York Times, and USA Today.

Darrell “Coach D” Andrews, CSP (Certified Professional Speaker) is known by corporations and organizations worldwide as “America’s Passion Coach.” He is one of less than 600 Certified Speaking Professionals worldwide which means that by selecting Coach D to speak at your event you are choosing someone who has met the speaking industry's international measure of professional platform skills. His passionate speeches, professional development workshops and coaching sessions are designed to help individuals become introspective when considering changes needed to improve workplace performance. He customizes all of his events to assure that your needs, whether it’s a company or conference keynote speech, staff development, or an individual coaching session, are met.