Concurrent Session

As a leading industry expert and 20+ year pioneer of virtual training and hybrid learning, Cindy Huggett, CPTD, has vast experience helping organizations create engaging learning solutions. She’s the author of several acclaimed books including Virtual Training Tools and Templates: An Action Guide to Live Online Learning, and The Facilitator’s Guide to Immersive, Blended and Hybrid Learning. She partners with organizations on learning strategy and teaches trainers how to effectively facilitate online. She’s also a past member of ATD’s global Board of Directors. Based in Raleigh, NC, Cindy serves clients globally.

Suzanne Garber is the Chief Networking Officer for International SOS, charged with connecting and organizing the hundreds of thousands of resources within the global network of medical, security, and travel related providers, employees and clients. In Garber’s previous role as Chief Operating Officer--Americas, Garber had day-to-day responsibility of operations, sales, and finance and was accountable for the delivery of P&L for the entire region. Prior to joining International SOS, Garber enjoyed a successful career with various operating companies of FedEx, culminating in her role as Managing Director, South America. Garber, a dual US/Italian citizen, is an honors graduate from Rutgers University with a degree in foreign languages and a Master’s degree recipient with honors from the University of Pennsylvania. Reared in Spain, Mexico, Algeria, Egypt, the Dominican Republic and various US states, she is fluent in English, Spanish, and Portuguese and is recognized as an international expert in the area of Duty of Care, international assignments, and risk mitigation within globalization. Her travels have taken her to every continent and over 70 countries.

Haynes Young is a passionate and dedicated leader with over 15 years of progressive service and operational management experience.  He currently works as a consultant with EBI, Inc. in Owing Mills, MD.  From 2011 to 2013, Young served as Managing Director of Domestic Operations at Pinkerton Global Screening Solutions where he was responsible for the annual fulfillment of over 1 million orders across three product lines. Prior to joining Pinkerton, Young spent 6 years with Navicus as Director of Operations and Client Services. While at Navicus, Young improved the retention rate, making it one of the most successful Talent Management Service providers in the country.  He is considered a thought and knowledge leader within the talent management industry and is a frequent speaker at industry events.

Gerry Crispin, SPHR is a former practitioner, Co-author of eight books and over 100 articles, and a Life-long student of Staffing. Gerry facilitates the CareerXroads Colloquium – a series of intense, small-group meetings for staffing leaders from some of the world’s largest firms to share staffing best practices.

A long time SHRM volunteer, Gerry currently leads a national standards task force of more than 100 volunteers working to establish standards for recruiting that meet American National Standards Institute (ANSI).

One indicator that Gerry still sees himself as a student and keeps his perspective fresh is his travels around the world to watch, interview and observe recruiters, job seekers and employers. He has been to more than 20 countries in the last decade including China, Japan, Australia, Russia and India.

Follow Gerry on Twitter @GerryCrispin.

Lisa Carlton is the Director of Compensation and Benefits/HRIS/Payroll at Stormont-Vail HealthCare, an acute care health system located in Topeka, Kansas. She has over twenty-five years experience in HR management and administration for both profit and non-profit organizations. Lisa is currently a member of the SHRM HR Disciplines Special Expertise Panel and has served as SHRM State Council Director and Chapter President in the past. She is also an Adjunct Professor at Friends University and has also taught HRCI Certification preparatory classes.

Lance J. Richards, SHRM-SCP, GPHR, SPHR, HRMP is a work force futurist and global HR strategist.  Most recently, he was vice president of Innovation for Kelly Services. Based in Detroit, Lance is one of SHRM's top rated speakers. He is a frequent speaker and writer on workplace issues, having presented at HR conferences around the globe. He is co-author of the Amazon-published book Gen Now (which is available in the SHRM Bookstore). Lance brings almost 25 years of cross-border expertise, with companies like British Telecom, Verizon, Bell Canada and Kelly Services. He is also a Visiting Professor at the Sasin Business School in Bangkok, where he teaches a graduate course in Global Human Capital.
Follow Lance on Twitter @LanceJRichards.
 

Joe Gerstandt brings greater clarity, action, and impact to organizational diversity and inclusion efforts.

Joe has worked with Fortune 100 corporations, small non-profits, and everything in between. He speaks at numerous conferences and summits, and blogs at joegerstandt.com. He is a featured contributor for the Workforce Diversity Network Expert Forum and his insights have been published in Diversity Executive, HR Executive, and numerous other print and on-line journals.

A strong advocate for resetting the diversity and inclusion conversation, Joe sees these issues as poorly understood and often misunderstood.

Chatrane Birbal is Vice President, Public Policy in SHRM national’s Alexandria, Va. office. In this capacity, she is actively involved in solidifying strategic partnerships and research to address policy issues on Capitol Hill that impact the workplace. In her role, Ms. Birbal lobbies Congress and develops policies and positions in support of workplace public policy issues including workplace healthcare, workforce development, workplace equity, workplace flexibly and leave, workplace immigration and employer-sponsored benefits (retirement, education assistance, unemployment insurance, among others).   

Prior to joining SHRM, Ms. Birbal was the director of government relations at the Council on Foundations, a Washington, D.C.-based nonprofit membership association of some 2,000 grant making foundations and corporations, with assets totaling more than $282 billion. During her tenure at the Council, Ms. Birbal implemented strategies and launches programs in support of the organization’s public policy and government relations work. She lobbied Congress on tax legislation relating to charitable giving, raised the Council’s profile with Congress and other nonprofit organizations, advised members on legislative activities impacting philanthropy and planned and executed the Council’s annual legislative fly-in conference, “Foundations on the Hill.”

Prior to joining the Council, Ms. Birbal was a federal legislative lobbyist at the American Psychiatric Association (APA), an Arlington, Va.-based medical specialty society with over 38,000 U.S. and international member physicians who work together to ensure humane care and effective treatment for all persons with mental disorders, including mental retardation and substance-related disorders. During her tenure at APA, Ms. Birbal lobbied Congress on behalf of psychiatrists, planned and executed the association’s annual advocacy day training session for membership as well as developed the APA’s online advocacy action center to further legislative efforts on behalf of the psychiatry profession.

Chatrane previously served on the Board of Directors for the ACT for Alexandria community foundation.  ACT for Alexandria brings the community together to elevate local philanthropic giving and engagement to new heights, supports local nonprofits working to aid the most vulnerable and develops solutions for the community’s most pressing challenges. During her tenure on the Board Ms. Birbal supported the foundation’s initiatives including ACTion Alexandria, an online civic engagement platform and Spring2ACTion, 24 hours of online giving to support local nonprofits.

Chatrane obtained a Bachelor of Arts degree in political science from the State University at Buffalo in Buffalo, N.Y. and received her graduate degree of public administration and public policy from George Mason University in Fairfax, Va.

 

Ms. Birbal currently serves on the Board of Directors of Women in Government Relations (WGR) - the premier, non-partisan professional society dedicated to advancing and empowering women by fostering professional development and growth opportunities through a community that supports women’s leadership in government relations. She is a member of the Tax Coalition, which provides a forum for the exchange of ideas among professionals in federal tax policymaking to encourage the professional development of women in federal tax policy and Birbal also serves as a Director-at-large on George Mason University’s Alumni Board.