Leadership & Navigation

For the last three decades, Jack Smalley has devoted his career to the field of human resources. His experience includes executive-level management in a number of different industries such as oil, chemical and packaging with an emphasis in manufacturing, engineering, sales, logistics and corporate management.

Jack serves as the director of HR learning and development for Express Employment Professionals. He provides human resource training and consulting for nearly 600 Express offices and clients in the U.S. and Canada. Jack offers clients preventive measures that minimize the threat of allegations emanating from workplace problems and employee relations issues.

Since 1986, Ms. Young and her associates have helped their clients develop vision and strategies and implement “change” in their businesses worldwide. They coach and develop globally competent and multiculturally versatile leaders on the individual and group basis in order to help mold a new organization that is nimble and flexible in order to meet its customers’ needs around the world.  Ms. Young is a faculty member of the Gestalt Institute of Cleveland, Organization System Development Programs where she trains coaches in the theory, concept and application of Gestalt in the development of “Whole Person” leadership, teams and organization.   She is an adjunct professor for Pepperdine University, School of Business.  Ms. Young is also a professional speaker on Pacific Rim cultures, cross-cultural communication, organizational behavior, organizational change, multicultural leadership, diversity and creativity, and global business strategies.   Ms. Young has a BA in Business Administration from Fu-Jen University in Taiwan, a MBA in Marketing from Michigan State University and a MA in Counseling Psychology from Pepperdine University.

Miguel Payán is Chief Global Strategist at the Global Strategy Group (GSG) at Samsung Headquarters in Seoul, Korea, where he is responsible for engaging and partnering with Samsung Group's global business leaders to develop strategic initiatives that enhance business performance.  Miguel oversees Samsung's 110 consultant strong internal consulting organization (GSG), which also serves as the Group's talent pipeline for its affiliates' global operations 

Prior to joining the Samsung Group, he was an Executive Director at Russell Reynolds Associates where he advised clients on recruiting and retaining outstanding senior leaders across the industrial and natural resources sectors.  Miguel also spent eight years with McKinsey & Company, most recently as an Associate Principal, where he managed teams on strategy, operations, organizational transformation, performance management and technology.  He also has deep expertise in the Consumer Electronics, Semiconductors, Mobile, and Health and Medical Equipment industries.

 Miguel has lived and worked in the U.S., Mexico, Brazil, The Netherlands, Japan, and Korea, and spent almost one year in Saudi Arabia and Kuwait when he was an enlisted machine-gunner with the U.S. Marine Corps during both Operation Desert Shield and Operation Desert Storm in the Persian Gulf.  He received his B.S. in computer engineering from the University of Illinois and his M.B.A. in corporate finance from the Ross School of Business, the University of Michigan. He speaks English, Portuguese and Spanish, and is an avid scuba diver.

Jonah Berger is the James G. Campbell associate professor of marketing at the Wharton School of Business at the University of Pennsylvania. He studies social influence and social epidemics, or how products, ideas, and behaviors catch on and become popular. Berger explains the key emotional and societal factors that push people to share a link or mail a video – the basic human drivers that power sharing and word of mouth, one of the most credible and influential forms of advertising. He believes we are too focused on the medium – Facebook, YouTube, and Twitter only serve as tools that amplify this very human process. The author of New York Times and Wall Street Journal best-selling Contagious: Why Things Catch On, Berger examines how decision making and social dynamics generate collective outcomes such as social contagion and trends. Exclusively represented by Leading Authorities speakers bureau, he is an exciting and fresh voice on viral marketing.

Steve is a member of the Speaker Hall of Fame and was recognized in 2015 as one of the top 10 motivational speakers globally from over 9,000 candidates.

In addition to being one of the most sought-after speakers in North America, he has written 11 books and was named Author of the Year by Advantage/Forbes for his book Enjoy The Ride.

Steve built a multimillion-dollar company, which the Pittsburgh Business Times named one of the fastest-growing privately held companies in the region. Steve is one of SHRM’s top-rated speakers. This is his 18th consecutive year speaking at the SHRM Conference.

Brad is the Founder and CEO of JB Training Solutions. An accomplished public speaker and executive coach, Brad has been featured on CNN, CNBC, and Dr. Phil, and has been quoted in: The Wall Street Journal, The New York Times, Fortune, and USA Today. Brad is also the author of three business books including the critically acclaimed Manager 3.0: A Millennial’s Guide to Rewriting the Rules of Management, which you can read in Mandarin (assuming you can read Mandarin).

Prior to creating JB, Brad spent 15 years at advertising agency Leo Burnett in Chicago. Today, Brad presents for major organizations including Eli Lilly, Securitas, Top Tier Capital Partners, and Saint Laurent. When he’s not enjoying a robust buffet, you can find Brad playing racquetball or drafting the perfect fantasy football roster. Brad is left-handed.

John Hom is currently Vice President and Head of the Talent Consulting team, which is part of the Prudential’s Talent Organization.  The team is focused on enhancing results by working with senior leaders on large-scale transformation projects from across the US and International Businesses and Corporate Functions.  Previously, he was the Senior Vice President of Talent Management at Merrill Lynch /Bank of America where he was responsible for talent management for multiple functions including Global Risk Management, Global Research, Global Operations and the Chief Financial Office representing 11,000 employees globally. 

Prior to Merrill Lynch, John was a senior consultant at the Hay Group, a global human resources consulting firm.  At Hay, he specialized in improving sales force effectiveness.  In this capacity, he consulted to sales organizations at Fortune 500 companies across multiple industries including pharmaceuticals, financial services and telecommunications. 

John also worked at Salomon Brothers in both its Strategy Consulting team and Mergers and Acquisition group.  In these roles, he worked extensively with different business unites on revenue-generating projects including developing the company’s pan-Latin American strategy and identifying long-term equity investments.  He also held various operational roles at Lehman Brothers and Chase Manhattan Bank. 

John graduated from Cornell University with a Bachelor of Arts in Economics.  He also holds a Masters in Business Administration in Finance and International Business Management from New York University.  He currently serves on the National Board of Directors of the Girl Scouts of the USA and is also the Chair of its Executive Compensation Committee.  John lives in South Orange, New Jersey with his wife, Linda, and two children, Sydnie and Matthew.

Cy Wakeman is a drama researcher, global thought-leader, and New York Times best-selling author who is recognized for cultivating a counter-intuitive, reality-based approach to leadership. Backed by 20 years of experience, Wakeman’s philosophy offers a new lens through which employees and executives alike, can shift their attention inward, sharpen their focus on personal accountability, and uncover their natural state of innovation simply by ditching the drama.

Deemed “the secret weapon to restoring sanity to the workplace,” Wakeman has helped companies such as Google, Facebook, NASA, Pfizer, Bank of America, and United Healthcare learn to harness energy wasted in workplace drama and reinvest that effort into achieving profound business results.

During his career, Jared has moved from an entry level HR position to develop and manage a national HR program, leading HR initiatives for a Fortune 500 company, and currently is the Director of Operations for a successful technology company.  Jared’s strategic approach has allowed him to improved processes, maximize productivity, increase innovation, and act as an internal consultant for his organization. Some of his key accomplishments include:

• Receiving an MBA

• Being a certified professional in human resources

• Acting as 2013 Chapter President for Salt Lake SHRM

• Being an adjunct professor

• Was featured by the University of Utah as one of their most successful alumni

• Has developed a masters of HR competency program for Argosy University

• Has been published by KSL News, Utah Business Magazine, Deseret News, Utah Jobs Radio, and Fox Business

• Created an online HR group with over 2,200 local professionals

• Served as a member of the Mountainland Employer Connection Advisory Board with the State of Utah

• Has been part of the Health Care Reform and Immigration task forces with the Salt Lake Chamber of Commerce

• Is fluent in Spanish.

Follow Jared on Twitter @JaredOlsenSLCHR.

Andy Masters is an award-winning author and international speaker who has written 5 books, earned 4 degrees, and presented hundreds of leadership, business, and personal development programs.  Andy has served as the keynote speaker for events such as the National Institute for Staff and Organizational Development Conference with over 1,400+ attendees, and annual Education and Business Summit with over 2,000+ attendees.  He has also been featured on many major media outlets--including LifeTime Television, Investor's Business Daily, and  Leadership Excellence magazine.  He is a member of both the National Speakers Association (NSA) and Global Speakers Federation (GSF).

Follow Andy on Twitter @andy_masters.