Relationship Management

Cy Wakeman is a drama researcher, global thought-leader, and New York Times best-selling author who is recognized for cultivating a counter-intuitive, reality-based approach to leadership. Backed by 20 years of experience, Wakeman’s philosophy offers a new lens through which employees and executives alike, can shift their attention inward, sharpen their focus on personal accountability, and uncover their natural state of innovation simply by ditching the drama.

Deemed “the secret weapon to restoring sanity to the workplace,” Wakeman has helped companies such as Google, Facebook, NASA, Pfizer, Bank of America, and United Healthcare learn to harness energy wasted in workplace drama and reinvest that effort into achieving profound business results.

Lance J. Richards, SHRM-SCP, GPHR, SPHR, HRMP is a work force futurist and global HR strategist.  Most recently, he was vice president of Innovation for Kelly Services. Based in Detroit, Lance is one of SHRM's top rated speakers. He is a frequent speaker and writer on workplace issues, having presented at HR conferences around the globe. He is co-author of the Amazon-published book Gen Now (which is available in the SHRM Bookstore). Lance brings almost 25 years of cross-border expertise, with companies like British Telecom, Verizon, Bell Canada and Kelly Services. He is also a Visiting Professor at the Sasin Business School in Bangkok, where he teaches a graduate course in Global Human Capital.
Follow Lance on Twitter @LanceJRichards.
 

Darrell “Coach D” Andrews, CSP (Certified Professional Speaker) is known by corporations and organizations worldwide as “America’s Passion Coach.” He is one of less than 600 Certified Speaking Professionals worldwide which means that by selecting Coach D to speak at your event you are choosing someone who has met the speaking industry's international measure of professional platform skills. His passionate speeches, professional development workshops and coaching sessions are designed to help individuals become introspective when considering changes needed to improve workplace performance. He customizes all of his events to assure that your needs, whether it’s a company or conference keynote speech, staff development, or an individual coaching session, are met.

Kevin Ames is O.C. Tanner's Director of Speaking and Training. With more than 20 years of experience, he's traveled the globe as a trainer and motivational speaker, entertaining and inspiring audiences from Washington, D.C. to Beijing. Kevin has successfully coached employees in some of the world's biggest organizations, including Coca-Cola and American Express.

Kevin Ames is O.C. Tanner's Director of Speaking and Training. With more than 20 years of experience, he's traveled the globe as a trainer and motivational speaker, entertaining and inspiring audiences from Washington, D.C. to Beijing. Kevin has successfully coached employees in some of the world's biggest organizations, including Coca-Cola and American Express.

Amy Hirsh Robinson, M.B.A., is Chief People Officer for King’s Hawaiian, a global producer of irresistible Hawaiian food. Amy was brought on to King’s Hawaiian to re-envision the employee experience and transform the People function from traditional HR to a strategic driver of business growth. During her time at the company she has worked to radically redefine the purpose, structure and activities of HR with significant results. Prior to her role as CPO, Amy ran a successful human capital consulting firm, The Interchange Group, helping executives and HR professionals retool and adapt their strategies to rapidly changing workforce expectations and business landscapes.

Jamie Naughton joined Zappos.com, Inc. in 2004 right after the company relocated from the bay area to Las Vegas. As Speaker of the House, Jamie works directly with CEO Tony Hsieh, focusing on the culture for which the company has become known. Her role is essential in creating and driving the architecture of the dynamic culture as well as focusing on culture R&D to ensure Zappos.com always stays relevant to both the employees and their customers. Jamie travels the country to work with world-renowned companies, authors, researchers, and business leaders to help spread the concept that by focusing on your employees and customers, good companies can become legendary companies.

Dick Finnegan is THE global turnover expert, having cut turnover by 30% and more for healthcare, manufacturing, logistics, distribution centers, call centers, and other industries…and on all six inhabited continents.

Dick has authored the top-selling SHRM-published book, The Power of Stay Interviews, along with four other books. BusinessWeek magazine has said “Finnegan offers fresh thinking for solving the turnover problem in any economy”. He has been similarly cited by Forbes, Chief Executive Magazine, and Consulting Magazine.

He holds bachelors and graduate degrees from The Pennsylvania State University and lives in Orlando, Florida.

James is a rare mix of management consultant, change specialist, adventurer and motivational speaker. James helps turn busy and over-worked managers into inspirational leaders.