A member of the prestigious Speaker Hall of Fame, Barbara Glanz, CSP, CPAE, works with organizations that want to improve morale, retention, and service.  Using her Master’s degree in Adult Learning, she has spoken on all 7 continents and in all 50 states.  She has authored fourteen best-selling business books, including “The Simple Truths of Service Inspired by Johnny the Bagger®”, co-authored with Ken Blanchard, “The Simple Truths of Appreciation,” CARE Packages for the Workplace – Dozens of Little Things You Can Do to Regenerate Spirit at Work,” and “180 Ways to Spread Contagious Enthusiasm™.” She lives and breathes her personal motto, “Spreading Contagious Enthusiasm™.”  She has been a popular speaker at the national SHRM conferences since 1997.  You can reach her at www.barbaraglanz.com.

 

Patricia M. Clendening, GPHR, SPHR has over 25 years experience in Human Resources management with major corporations including AlliedSignal, Honeywell, Crothall American, Wolf D. Barth, and Wawa, Inc. She has held a variety of Coaching, Change Management, Strategic Planning, Training and Development, and Employee Relations roles within these organizations. In 2002 Tricia launched HR Strategies, LLC and is now considered a leading HR consulting firm in the region. Tricia was the recipient of Associated Builders and Contractors 2010 Associate Supplier of the Year, Delaware Valley Human Resources Consultant of the Year in 2012 and the Ron Shane HR Lifetime Achievement in 2012. She also participated, with eleven other business leaders, in Delaware’s Roundtable with Presidential Candidate Mitt Romney to discuss the pressing issues that businesses in the region were facing.

A member of the prestigious Speaker Hall of Fame, Barbara Glanz, CSP, CPAE, works with organizations that want to improve morale, retention, and service.  Using her Master’s degree in Adult Learning, she has spoken on all 7 continents and in all 50 states.  She has authored fourteen best-selling business books, including “The Simple Truths of Service Inspired by Johnny the Bagger®”, co-authored with Ken Blanchard, “The Simple Truths of Appreciation,” CARE Packages for the Workplace – Dozens of Little Things You Can Do to Regenerate Spirit at Work,” and “180 Ways to Spread Contagious Enthusiasm™.” She lives and breathes her personal motto, “Spreading Contagious Enthusiasm™.”  She has been a popular speaker at the national SHRM conferences since 1997.  You can reach her at www.barbaraglanz.com.

 

Hunter Lott is an HR problem solver. He has delivered over 4000 “on stage” events, over 17,000 presentation hours and reviewed over 1200 employee handbooks. Hunter won accolades as a senior course leader for the American Management Association. Hunter is an award winning speaker with Vistage and has earned Speaker of the Year, Impact Speaker of the Year and Top Performer Vistage honors.

Hunter attended Tulane University in New Orleans, graduated from Iowa State and has a Master’s Degree in Employment Law from NSU Shepard Broad College of Law.

Mercedes has served the international mobility industry for 15 years consulting on intercultural and performance needs. She also conducted field research on expatriate selection. Currently Mercedes is the Director of Business Development at Cultural Awareness International. She graduated from Princeton and completed an MBA from Tulane. Mercedes is a product of a bicultural family (1/2 Iranian; 1⁄2 Puerto Rican), and has lived and worked in Europe, the Americas, and the Middle East. Mercedes has experienced the impact of cultural competency on performance and behavioral health; including relocating internationally with her four children. Follow Mercedes on Twitter @MechaDAngelo.

Susan R. Meisinger, SPHR, JD, is a columnist for HRExecutive Online, consultant and speaker on HR leadership issues. She retired as President and CEO of SHRM, where she had worked for more than 20 years. Meisinger is a Fellow and board member of the National Academy of Human Resources (NAHR), an organization that recognizes individuals and institutions for outstanding professional achievement and contributions to the HR field and serves as a public member of the board of directors of the Certified Financial Planner Board of Standards, Inc. She also serves on the advisory boards of the Kronos Workforce Institute and the Association of Executive Search Consultants.