Josephine Zamora has more than 20 years of healthcare experience in labor and employee relations, leadership development and coaching strategy development, deployment and training.  Her professional background includes managing organizational improvement initiatives and providing solutions for management in healthcare, manufacturing, hospitality/entertainment and government.  

Jo has held various senior executive positions in healthcare administration, including chief executive officer and chief financial officer.  As a hospital CEO, Jo managed an aggressive counter-campaign in response to an SEIU organizing attempt.  Her hospital prevailed and won the NLRB representation election, thereby staying union-free.  

As a labor consultant, Jo has helped many health care organizations prevail in union organizing campaigns.  Her health care leadership and labor relations experience have helped organizations identify vulnerability to union organizing, pinpoint employee engagement challenges and opportunities, as well as implement strategies to remain union-free.  

Jo and the IRI team have worked with some of the nation’s largest and most-respected hospitals, including Tenet Healthcare, Cedars-Sinai Health System, St. Joseph Health System, MedStar Health and The John Hopkins Hospital to implement customized solutions for organizational and labor and employee relations challenges.  

Jo has been a guest speaker at many professional organizations including The Council on Union-Free Environment (CUE), American Society for Healthcare Human Resources Administration (ASHHRA), Society for Human Resource Management (SHRM), National Association of Adventist Healthcare Human Resources (NAAHHR), New Mexico Healthcare Association (NMHCA), The Texas Society for Healthcare Human Resources Administration and Education (TSHHRAE), numerous state Healthcare Round Tables and the Leadership Development Institute (LDI) series at Presbyterian Healthcare Services.  

Through IRI’s Labor & Employee Relations, Organization Development and Communications practice areas, the firm has helped organizations implement best practices to improve employee job satisfaction, enhance the employer-employee relationship and effectively communicate.  

Prior to partnering with IRI, Jo owned and operated her own consulting firm and teamed with IRI for more than eight years on various projects. 

Steven Lash is the Founder, President & CEO of Satori World Medical, the leading global healthcare company that provides employers, health plans, plan sponsors and employees the opportunity to access world class quality healthcare at a fraction of the cost. Steve developed the Business Plan in the summer of 2007 and raised several million dollars of angel funding and opened an office in San Diego in April 2008. From inception through December 2008 he hired an outstanding management team, performed multi day on site due diligence of the hospital and physician network, executed agreements, filed a patent on the company’s business model, developed the policies, processes and methodologies to provide a one stop shop, all inclusive service offering to plan sponsors. The Company started sending patients internationally for care in January 2009.

25+ years of progressive experience in human resource management within manufacturing and service industries. Currently in the role of Senior Vice President of Human Resources for Alpha Packaging, as a member of the Alpha Operating Board with responsibility for eight North American and one European manufacturing operations consisting of approximately 1,000 employees working in operations, supply chain, customer service, sales, and finance.

Tracy is responsible for leading the human resources function at Alpha Packaging, with a focus on developing and executing recruiting, talent acquisition and employee relations strategies that represent the organization’s culture and values. As a member of the Operating Board, she contributes directly to long and short-term strategic objectives of the organization while maximizing organizational effectiveness. She oversees HR programs and initiatives that enhance the employee experience and partners with leaders across the organization.

Prior to joining Alpha, she was the Director of Labor Relations/Human Resources for SunCoke Energy, a primary supplier for the steel industry, with over 1,100 union and non-union employees in 10 facilities. Earlier in her career, she held leadership positions in various manufacturing corporations. She has extensive experience in evaluating and improving HR process and efficiencies through technology and has expertise in leading enterprise-wide HR projects; influencing managers and driving organizational initiatives; cost benefit and compensation analysis; HR process improvement and procedure automation; advising on talent development and succession planning; standardizing HR policies and procedures; talent management and performance development; and  training and engagement programs.

Tracy holds a MA in Human Resources Management from Webster University and a senior professional certification, SHRM-SCP.

Daniel Lessard is Director, Warriors to Work for the Wounded Warrior Project.

Louis R. Lessig, Esquire, SHRM-SCP, SPHR is a Partner at the law firm of Brown & Connery, LLP in Westmont, NJ in their labor and employment group.  He regularly counsels clients, conducts training sessions and represents clients in federal and state court as well as before administrative agencies. Also known as The Employment Law Translator®, Mr. Lessig speaks across the country and regularly writes articles that appear in publications nationwide including XpertHR.  In 2018 he won the Delaware Valley HR Consultant of the Year Award. He is a member of the National Speakers Association (NSA) and a Past President of the Philadelphia chapter.  Mr. Lessig is an active volunteer for The Society for Human Resource Management (SHRM) as the Northeast Membership Advisory Council (MAC) Representative.

As vice president, global organizational development, Jeff Lindeman is responsible for global oversight of the human resources function for WD-40 Company, a purpose driven, values guided global organization.  The company benefits from 93% employee engagement and leadership is proud to deliver a workplace where 92% of employees experience a sense of belonging.  At WD-40 Company, leaders have built and maintain a culture where everyone belongs and is able to come to work and do something meaningful.

Jeff has been with WD-40 Company since 2016 and has held various management positions including, director of human resources, information technology, supply chain and finance while working in Europe within the Company’s EIMEA segment. Prior to joining WD-40 Company, Jeff worked as the senior director of talent and engagement for San Diego International Airport from 2006 to 2016 and as a director of human resources at Pier 1 from 2000 to 2006.

Jeff received his Master of Science in Executive Leadership from the University of San Diego and his Bachelor of Science degree in Business Administration from Walden University. He maintains a SHRM Senior Certified Professional (SHRM-SCP) credential and serves on the SHRM Certification Commission, which oversees credentialing of human resources professionals around the world.

David Lindgren is a Senior Manager with Flexible Benefit Service Corporation (Flex), a fullservice wholesale insurance firm and administrator of tax-advantaged benefit plans based in Rosemont, Illinois. David oversees the Compliance and Public Affairs departments at Flex and brings fifteen years of experience to his role.

He is a subject matter expert in the areas of ERISA, HIPAA, Cafeteria Plans, Healthcare Reform and various Employee Benefit Programs, including consumer-driven plans that incorporate Health Reimbursement Arrangements (HRAs), Health Savings Accounts (HSAs) and wellness programs.

Gary Magenta is committed to the development of leaders and managers by helping them recognize that leaders who want to change their businesses must change how they engage their people. As the Senior Vice President of Root, a consulting company that helps organizations execute on strategy through people, he is the architect and leader of the Root CompassSM Manager Development program, and he oversees Root’s business development efforts throughout North America and Europe. 

During his 11 years at Root, Gary has partnered with CEOs and executive teams across all industries to help them gain a holistic view of their businesses, their people, and the customers they serve by helping them focus on practical ways to effectively deploy their strategy, increase employee engagement, and accelerate results by leveraging comprehensive solutions that connect strategy to people and results.

Whatever the challenge, Gary brings a realistic view based on 25 years of business experience, a durable “street sense” for creating results, and a sense of humor that puts things into perspective. He focuses on asking the right questions and exploring what’s below the surface of an opportunity for change. Gary is a certified executive coach specializing in helping leaders connect with the people who have their hands on the levers of change and how they can impact that change.  

Gary is the author of the forthcoming book, I’m Sorry for Yelling. I Didn’t Know Any Better, which outlines 12 Powerful Questions to make YOU the best manager you can be at work and the best person you can be in life. Gary was also recently recognized with a bronze American Business Award (The Stevies) for Executive of the Year – Business Services. He lives in Ann Arbor, Michigan, with his wife, and has sons in college. He’s a Google fanatic and an apologetic reality show junkie.

Sheila helps leaders define organizational culture and use culture to drive organizational change. She holds a doctoral degree in Human Resource Development, teaches in the Professional MBA program at Georgia State University, and is President of Workplace Culture Institute. Sheila has written four books on organizational culture and change, and she consults with companies such as Philips, Shaw Industries, Acuity Brands/ZEP, and Cherokee Town and Country Club. Sheila is published in journals and professional magazines and has been quoted in newspapers including The Wall Street Journal, The Washington Post, and The Atlanta Journal-Constitution.

As one of North America’s pre-eminent specialists in organizational, professional and personal productivity, Ann Max is known for her engaging and performance-driven approach to productivity enhancement. Her information-packed presentations are grounded on solid experience from her active consulting and coaching practice. Her sessions are highly motivating, fun and deliver skills that can be directly put to use. Her realistic approach, lively sense of humor and engaging style immediately create trust and rapport and instill confidence