Elissa Jessup, SHRM-SCP, has 8 years' human resources experience in the private sector, higher education, and government. Her areas of expertise include classification, compensation, talent management, benefits and employee relations. Elissa earned a Bachelor of Science degree in Communications, and a Master of Business Administration degree with an emphasis in Human Resources Management.  Outside of work, she enjoys date nights with her husband, traveling with family and friends, visiting wineries and scrapbooking.

Rakhi is a Professional Corporate Recruiter with 10 plus years of hands-on experience in ATS Management and Passive Sourcing. Adept at combining data-driven insights with a people-centric approach to lead successful process Improvement solutions. Demonstrated expertise across diverse industries including Consulting, Information Technology / SaaS, Healthcare, Retail, and Hospitality. Committed to enhancing operational efficiency to elevate both candidate and stakeholder experiences.

Keren Maldonado joined SHRM two years ago after an exciting career focused on international markets including Latin America, Europe, Middle East, and Africa.  Keren has lived stateside in Miami, and as a two-time expatriate, she has lived abroad in Antwerp, Belgium, and London. Throughout her career, she has led different regional teams in building compensation and benefits programs on a regional and global scale. She has also adapted frameworks for local regulations and culture and driven change to improve employee work experience. Now, Keren is leading the evolution of the SHRM employee rewards experience by remodeling SHRM’s programs for the diversified talent that strengthens the organization.

Rakhi is a Professional Corporate Recruiter with 10 plus years of hands-on experience in ATS Management and Passive Sourcing. Adept at combining data-driven insights with a people-centric approach to lead successful process Improvement solutions. Demonstrated expertise across diverse industries including Consulting, Information Technology / SaaS, Healthcare, Retail, and Hospitality. Committed to enhancing operational efficiency to elevate both candidate and stakeholder experiences.

Keren Maldonado joined SHRM two years ago after an exciting career focused on international markets including Latin America, Europe, Middle East, and Africa.  Keren has lived stateside in Miami, and as a two-time expatriate, she has lived abroad in Antwerp, Belgium, and London. Throughout her career, she has led different regional teams in building compensation and benefits programs on a regional and global scale. She has also adapted frameworks for local regulations and culture and driven change to improve employee work experience. Now, Keren is leading the evolution of the SHRM employee rewards experience by remodeling SHRM’s programs for the diversified talent that strengthens the organization.

Jay Jones brings ten years of broad HR experience, including employee relations, performance management, training, and career development. As a senior HR Specialist at SHRM, he serves as a trusted advisor to people managers and employees throughout the employee lifecycle. He is a critical part of the Talent Management Employee Experience and broader HR team, supporting talent recruitment and retention and employee engagement solutions that enable an agile, engaged, and inclusive workplace.