Relationship Management

Chrystal Ensey
senior organizational development advisor
Southern California Gas Company
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Chrystal Ensey, Senior Organizational Development Advisor for the Southern California Gas Company (SoCalGas). Chrystal joined SoCalGas to provide internal consulting support in the areas of leadership development, talent management, employee engagement, and change management across the utility. Aligned with company efforts to focus on employee engagement, Chrystal provides oversight, support and promotes the organization’s flexible work program, SmartWork. Prior to joining SoCalGas, Chrystal worked as an internal consultant with San Diego Gas and Electric (SDG&E) and the City of San Diego, Public Utilities Department. 

Chrystal holds a Ph.D. in Industrial-Organizational Psychology from the California School of Professional Psychology and a Bachelor of Science degree in Psychology and Communication from San Diego State University.  Chrystal is a member of the American Psychological Association, Society for Industrial and Organizational Psychology, and Organizational Development Network. Chrystal is also a certified Professional in Human Resources (PHR). 

SESSIONS:
LaFern K. Batie
professional speaker/author, business strategist & executive coach
The Batie Group
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As a Business Strategist and Executive Coach, LaFern Batie leads The Batie Group, LLC, a business consulting and leadership development firm serving organizations around the globe. With extensive Fortune 500 corporate leadership experience and widely recognized expertise, she works with international organizations and leaders across diverse industries to maximize their collective and individual performance. Leaders value her high business acumen, ability to quickly connect with teams, thorough and efficient approach to identifying challenges and commitment to helping them achieve results that exceed their expectations. 

Follow LaFern on Twitter @LaFernBatie.
 

SESSIONS:
Steve McClatchy
President
Alleer Training & Consulting
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Steve McClatchy is an international speaker, trainer, consultant, writer and entrepreneur who has spoken before thousands of audiences who have been delighted with his entertaining style and powerful stories. He leaves each and every participant with a wealth of knowledge delivered in a fun and interactive fashion. Steve founded Alleer Training and Consulting out of his passion for adult learning and for the field of training and development. He has worked in sales, sales management, training and consulting for such organizations as The Pillsbury Company, Broderbund Software and Forte Systems.

Alleer has worked with Fortune 500 companies, small to mid-size firms, associations, universities, government agencies, unions, non-profits and more.  Alleer’s client list includes Major League Baseball, Microsoft, Merck, Disney, Ikea Nestle/Purina, Independence Blue Cross, State Farm Insurance, Wawa, American Cancer Society, Terminix, The National Basketball Association (NBA) University of Pennsylvania Health System, Nissan, LF Driscoll and Hewlett Packard to name a few.

Steve’s presentations are not lectured. The ideas and strategies are facilitated with interaction, exercises, videos and real world examples.  His presentations are lively, energetic and filled with his dynamic personality.  Thousands of hours of research, testing and design have gone into each topic.  The results are programs extremely rich in content and balanced with real world examples.

Steve explains what to do and how to do it in plain English so that participants can apply the concepts and ideas the very same day.   Participants walk away from his presentations with knowledge, skills and strategies that put them in greater control and make them more productive. 

Steve is one of twelve children and grew up outside of Philadelphia.  He lives with his wife and four kids in Malvern, Pa.  He has his BA in both Finance and Economics from the Catholic University of America in Washington DC.  He has been involved in the Big Brother/Big Sister program for over twenty years.

SESSIONS:
Friday, November 22, 2013 - 3:45pm to 5:00pm
Annette Coffey
Global Business Transformation Executive
IBM
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Annette Coffey is a Global Business Transformation Executive in Human Resources at IBM.  In her current role, Annette is responsible for driving HR business process and technology transformation and simplification, supporting a variety of HR processes, including Global Talent, Recruitment, Compensation, Learning and Leadership Development.  Annette also works closely with IBM Business Development to coordinate HR process and application integration for newly acquired companies.  In addition, Annette collaborates with her Global HR Diversity colleagues on a variety of Diversity/LGBT initiatives.

Annette began her IBM career in San Jose in 1984.  She held a number of management positions in the Software Division at the Silicon Valley Lab in San Jose, California.  She became an Executive Assistant to the General Manager of Database Solutions, and in 1999,  Annette accepted an assignment in Toronto, Canada to lead the Customer Service Delivery organization, supporting IBM customers around the world.  In 2002, Annette moved to a Software Product executive position where she led a large global development organization to deliver software solutions to Fortune 500 customers.

Annette joined IBM's Global HR organization in 2005 and led the successful world-wide deployment of Global Opportunity Marketplace, IBM's first global recruiting solution.  She also led the Global HR Technology organization, with employees in over 25 countries.  Recently, as part of IBM's Smarter Cities initiative, Annette spent a month in  Brazil working with local government agencies to develop a plan to manage their population growth in a sustainable fashion, engaging citizens and communities to be co-responsible for city conservation and development.  Annette's IBM assignments have allowed her to travel extensively around the world, experiencing new cities and meeting new people is one of her favorite activities.  Annette earned a Bachelor's Degree with Honors from San Jose State University and is a member of the Society for Human Resources Management.



 

SESSIONS:
Wednesday, October 30, 2013 - 1:45pm to 3:00pm
Ellen Ernst Kossek
Basil S. Turner Professor of Management & Research; director, Susan Butler Center for Leadership Excellence
Krannert School of Management, Purdue University
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Dr. Ellen Kossek is the Basil S. Turner Professor of Management and director, Center for Leadership, at Purdue University's Krannert School of Management where she teaches graduate students and managers on organizational behavior and human resource challenges. She was elected to the Board of Governors of the National Academy of Management and is a Fellow of the Society of Industrial and Organizational Psychology.

SESSIONS:
Lora Geiger
Vice President of Human Resources
Coughlan Companies
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Lora Geiger is the Vice President of Human Resources for Coughlan Companies, Inc. . Prior to joining Coughlan Companies, Lora gained extensive experience in senior HR business partner organizational development, and leadership roles having worked in the software development and manufacturing industries, as well as consulting and account management experience in the medical equipment and insurance/financial service industries. During Lora’s leadership as Director of Human Resources for Turck Inc., an internationally recognized industrial automation company, they received local and national recognition for their holistic approach to culture, well-being and leadership development and related positive organizational and individual outcomes. Lora earned her doctorate in Organizational Leadership from Pepperdine University. She earned her B.S. degree in Human Resource Management from Winona State University and her Master’s in Human Resource Development from the University of St. Thomas. She has the Senior Professional in Human Resources (SPHR) designation from the Human Resources Certification Institute and is an ICF (International Coaching Federation) accredited coach. Turck employer honors during Lora’s tenure as Director of HR include:

  • Work-Life Seal of Distinction, WorldatWork Alliance for Work-Life Progress
  • Workplace Well-being Award, Society for Human Resources Management (SHRM)
  • HR Excellence Award – Management Resource Association, Employer’s Association
  • The Alfred P. Sloan Award for Workplace Effectiveness and Flexibility for being in the top 20% nationally for engagement in the use of flexibility in work as an effective workplace strategy to increase business and employee success
  • Platinum Level Wellness by Design Awards from Hennepin County for finding unique and innovative ways to promote well-being at work, 2011, 2012 and 2013
  • Outstanding eWorkplace Employer Award from the State of Minnesota and the University of Minnesota Humphrey Institute for the advancement of Telework, for demonstrating corporate social responsibility, and contributing to a reduction in greenhouse gas emissions and traffic congestion and improved quality of life
  • The Star Tribune, leading newspaper in MN, published its list of “Top Workplaces” and TURCK made the list consecutively based on employee survey feedback

Lora has been asked to speak at the Society for Human Resource Management (SHRM) National Conferences on driving business results through strategic HR initiatives; the Work and Family Research Network’s international conference on leading towards well-being through organizational climate, leadership and individual factors that relate to thriving at work; Minneapolis Business Journal’s Innovations in Healthcare Forum on positive organizational and individual outcomes of well-being at work; Twin Cities Human Resource Association (TCHRA) and hrConnection on best practices in talent management; and at SHRM’s National Work-Life Conference and Work and Family Institute on creating organizational effectiveness and work-life fit. Lora has also been asked to speak on the role employers play in fostering workflex and well-being for business results by TCHRA, and HR Professionals of MN, Chicago’s SHRM Chapter, Twin Cities Commuter Services, Center for Law and Social Policy and New America Foundation in Washington D.C.; SHRM at the Democratic National Conference in Charlotte, NC and the International Association for Worksite Health Promotion – Executive Summit, in Las Vegas, NV. 

SESSIONS:
Ginger Hanson
research associate III
Kaiser Permanente
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Ginger C. Hanson, Ph.D. is a research associate III at Kaiser Permanente Northwest, Center for Health Research. Her research interests include occupation health psychology and work-life integration.

SESSIONS:
Stephanie Coontz
director of research and public education
Council on Contemporary Families
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Stephanie Coontz teaches history and family studies at The Evergreen State College in Olympia, WA. She also serves as Co-Chair and Director of Public Education at the Council on Contemporary Families, a non-profit, nonpartisan association of family researchers and practitioners based at the University of Illinois at Chicago. Her work has been featured in many newspapers such as The New York Times, as well as scholarly journals such as Journal of Marriage and Family, and she is frequently interviewed on national television and radio.

SESSIONS:
Tuesday, October 29, 2013 - 1:30pm to 4:30pm
Kyra Cavanaugh
president
Life Meets Work
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Kyra Cavanaugh is president of Life Meets Work, a consulting firm that helps organizations implement and improve workplace flexibility. She provides companies that are striving to be "best-in-class" with an online member-based community and services that include coaching, consulting, and training. She's a nationally-recognized speaker on workplace flexibility, telecommuting and work/life issues, and the recipient of the 2011 Work-Life Rising Star Award by Alliance for Work-Life Progress.

SESSIONS:
Delta Emerson
chief of staff
Ryan LLC
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Delta has responsibility for corporate excellence; organizational development and culture initiatives; and researching, prioritizing, and monitoring matters of importance to the Chairman and CEO. She also serves as Executive Director and Vice Chair of the Ryan Foundation, a 501(c)(3), overseeing corporate philanthropy and community outreach initiatives.

With more than 25 years of human resources, training, and organizational development leadership experience in professional services, information technology, and financial services companies, Delta has played key roles in both start-up and Fortune 1000 entities. Prior to assuming her current role, Delta held progressively responsible executive management positions at Ryan, establishing and overseeing global Human Resources and Learning and Organizational Development functions. She created and implemented a strategy for external recognition and branding, resulting in more than 70 international, national, state, and local awards and certifications in "Best Employer," client service, training, and other competitions. Delta facilitated the design and rollout of a major award-winning culture change initiative that moved Ryan from a traditional to a flexible “myRyan” working environment.

Delta is certified as a Senior Professional in Human Resources (SPHR) and holds a Bachelor of Arts degree in English and Journalism from Angelo State University and a Master of Arts degree in Dispute Resolution from Southern Methodist University.

Visit Delta on Twitter @deltaemerson.

SESSIONS:
Wednesday, October 30, 2013 - 1:45pm to 3:00pm
Diane Stegmeier
Founder and CEO
Stegmeier Consulting Group
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Diane Stegmeier is Founder and CEO of Stegmeier Consulting Group, a globally-recognized leader in workplace change management. Diane is best known for her extensive research on resistance to workplace change and her discovery of the 15 Critical Influences™ impacting behavior in the workplace. She is author of Innovations in Office Design: The Critical Influence Approach to Effective Work Environments which was ranked the #1 Workplace Strategy Book by Amazon readers. Stegmeier is the recipient of the International Facility Management Association's (IFMA) Award of Excellence, Distinguished Author for a Book. Ms. Stegmeier is a member of the Advisory Board for the Telework Coalition, and the Industry Advisory Board for The Journal of eWorking, published by Merlien Institute in The Netherlands. She is a member of the Association of Change Management Professionals, an international organization of recognized thought leaders.

SESSIONS:
Wednesday, October 30, 2013 - 1:45pm to 3:00pm
Steven Jones
CEO
Jones & Associates Consulting
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Nationally known as one of "America's Top Experts on Diversity" (Diversity, Inc., 2005), Dr. Jones’ philosophy is to lead with listening to support clients in finding a strategy and solution that works for them.

Dr. Jones has been heralded as a dynamic keynote speaker, transformational facilitator, phenomenal organization effectiveness consultant, and innovative executive. He holds a bachelor’s degree in Computer Science, a master’s in Multicultural Counseling, and a Ph.D. in Industrial/ Organizational Psychology. He is the author of Journey to Excellence, a transformational book helping people define and achieve excellence in their lives.

Dr. Jones founded Jones & Associates in 1993 in order to build a firm committed to making a widespread positive impact in the world in the area of diversity, inclusion, and organizational excellence. The company's team of certified Jones & Associates consultants provide diversity, inclusion, organizational change and organizational development services to corporations, educational institutions, government agencies and non-profit organizations.

SESSIONS:
Howard J. Ross
partner
Udarta Consulting
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Howard Ross is lifelong social justice advocate, and is considered one of the world’s seminal thought leaders on identifying and addressing unconscious bias.  Howard has delivered programs in 47 states and over 40 other countries to audiences including Fortune 500 companies, colleges and universities, and major institutions within healthcare, government, and non-profit sectors. He authored the Washington Post best seller, Everyday Bias:  Identifying and Navigating Unconscious Judgments in Our Daily Lives, ReInventing Diversity: Transforming Organizational Community to Strengthen People, Purpose and Performance. His latest  book, Our Search for Belonging: How the Need for Connection Is Tearing Our Culture Apart, published by Berrett-Koehler in 2018, received the Nautilus Gold Medal for Social Change and Social Justice. His next book, Building Belonging: 9 Pathways to Creating Inclusive and Joyful Organizational Communities, will be published in 2020.

 

SESSIONS:
Monday, October 28, 2013 - 3:15pm to 4:30pm