Betty Thompson, SHRM-SCP
Senior Executive Advisor
Booz Allen Hamilton
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Betty Thompson is Booz Allen Hamilton’s Senior Executive Advisor. Ms. Thompson joined the firm in 2008, bringing more than 20 years of experience directing human capital strategy and human resource functions for large corporations. As the head of people services, Ms. Thompson ensures that the company has the best-in-class talent to solve their clients’ evolving needs. She is also instrumental in a creating a world-class employment experience for all staff. In addition to leading the day-to-day human resources functions, Ms. Thompson is a driving force behind the firm’s people strategy. Designed to enable key business imperatives, her people strategy focuses on workforce planning, talent management, critical skills and expertise, and employee engagement. Prior to joining the firm, Ms. Thompson most recently served as Vice President of Human Resources for Fannie Mae. There she was responsible for all aspects of human resources management and operations. Ms. Thompson led company-wide organizational redesign and staffing efforts, as well as initiatives to improve productivity and reduce costs. She was also responsible for developing the company's people strategy to increase the performance, utilization, and engagement of Fannie Mae's workforce. Prior to her tenure at Fannie Mae, Ms. Thompson also held several human resource leadership roles with IBM, after holding key line positions in marketing and customer service operations. Ms. Thompson holds a master’s in human resources and personnel management from American University in Washington, DC.

SESSIONS:
Monday, June 24, 2024 - 11:50am to 12:20pm
Terese Fogleman, SHRM-SCP, SHRM-SCP
Owner/Operator
Chick-fil-A of Boone
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Terese Fogleman began her journey with Chick-fil-A and the Cathy family, owners of Chick-fil-A Inc. as a teenager working at their Girl's outdoor camp at Berry College. What followed was a long journey to becoming a franchisee owner in her 40's. Along the way, Terese developed her own business called Renaissance Design which specialized in Interior Design Consulting, Home Organization and Home Staging. She ran this business for 5 years. Her association with Chick-fil-A continued throughout her 15 years living in Atlanta. During that time she assisted with opening new stores, worked with Chick-fil-A Corporate Marketing at events such as the Peach Bowl, became certified as a Restaurant Marketing Director and helped with the daily Operations in a busy Chick-fil-A restaurant in Marietta, Georgia.  

In 2004, she and her family relocated to the beautiful Appalachian Mountains to open a franchise in Boone, North Carolina. In that franchisee, Terese served in a number of roles including Marketing Director, Catering Director and General Manager. She officially became the franchise owner in 2012. 

Terese has a passion for helping people grow and providing a fair, respectful and enjoyable workplace for all her Team members. In her pursuit of that passion, she became a member of SHRM in 2012. She has used their online resources for years then several years ago began attending annual conferences. She pursued the SHRM-SCP certification in 2023 and passed her exam the first time! She is now the proud recipient of that certification. In her free time, Terese enjoys spending time with her husband, Scott and their puppy, Cam. She also enjoys creating new recipes, cooking and feeding her family and friends.  

SESSIONS:
Adam Patrick
Sr. Program Lead, Team Member Experience
Chick-fil-A, Inc.
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With a Chick-fil-A journey spanning 12 years, Adam has grown from a frontline Team Member to now working on staff at Chick-fil-A, Inc. Currently, Adam's focus is on providing optional resources to franchisees and their dedicated talent leaders through resources like SHRM and a first-ever talent conference for franchisees.

Outside of his career, Adam's most important role comes as a husband and father, embracing outdoor adventures with two amazing kids. Together, Adam and his wife are on a quest to run a race in all 50 states and visit every MLB stadium, all while drinking amazing coffee. 

SESSIONS:
Moderator: 
Jim Link, SHRM-SCP
Chief Human Resource Officer
SHRM
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Jim Link is the CHRO for SHRM.  With more than 340,000 members worldwide, SHRM is the largest HR professional association in the world and the leading voice for matters related to workers and the workplace.

Jim’s career includes roles of increasing responsibility across various industries and companies, including General Electric, the Pillsbury Company, Porsche Cars, and Randstad.  In his most recent role as CHRO for Randstad North America, he led a global team of 150 HR professionals who were instrumental in transforming the company into an award-winning, inclusive, and sustainable global leader.

Jim has served as a volunteer leader in several organizations including the SHRM Foundation Board, the Atlanta Federal Reserve Bank Human Capital Advisory Board, and the Human Resources Leadership Forum.

Jim holds undergraduate and master’s degree from Murray State University.  Born and raised on a working family farm in western Kentucky, he currently resides in Atlanta and Alexandria, VA. 

Jim is an adjunct instructor in the Executive MBA program at the University of Poznan (Poland) School of Economics and Business and the University of Liège (Belgium) Asia-Pacific campus in Taipei, Taiwan.

SESSIONS:
Monday, June 24, 2024 - 11:15am to 11:45am
 
Monday, June 24, 2024 - 10:00am to 2:00pm
 
Monday, June 24, 2024 - 8:30am to 5:30pm
 
Sunday, June 23, 2024 - 5:00pm to 6:30pm
 
Sunday, June 23, 2024 - 2:00pm to 6:30pm
Emily M. Dickens, J.D.
Chief of Staff, Head of Government Affairs & Corporate Secretary
SHRM
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Emily M. Dickens, J.D., serves as SHRM Chief of Staff, Head of Government Affairs & Corporate Secretary. She is the executive responsible for coordinating staff to implement the CEO's vision, serving as corporate secretary for the SHRM Board and subsidiary boards, as well as managing external partnerships and providing oversight for the Government Affairs division.

Dickens is an attorney with significant and progressive experience in government, higher education and the non-profit sector. She has served as a member of the leadership team at the University of North Carolina system, the Association of Governing Boards of Colleges and Universities and the Thurgood Marshall College Fund.  Her prior roles include general counsel, chief relationship officer, senior vice president, vice president for public policy and assistant vice president for federal relations.  Dickens has also worked at Duke University and Fayetteville State University in administrative and external affairs roles. 

Emily is actively engaged in board service. She formerly served on the  Fayetteville/Cumberland (NC)  Chamber  of  Commerce  (Secretary  of  the  Board),  the Cumberland County Workforce Development Board, the  North  Carolina  Partnership  for  Defense  Innovation Board, and the Educational Advancement Foundation. She is currently a member of the Advisory Council of the Congressional Hispanic Caucus Institute (CHCI), the Advisory Board of the College of Arts and Sciences at North Carolina Central University, and chairs the International HBCU Task Force for Alpha Kappa Alpha Sorority, Incorporated.

She is a graduate of North Carolina Central University and North Carolina Central University School of Law. 

 

SESSIONS:
Bo Cooper
Personal Pronouns
He/Him/His
Partner
Fragomen
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Bo Cooper, Partner, Fragomen Bo Cooper is a Partner in Fragomen’s Washington, DC office, leading the Government Strategies and Compliance Group. He serves on the firm’s Executive Committee, where he works to set Fragomen’s strategic vision and philosophy, manage its worldwide operations, and ensure it remains progressive, agile, efficient, innovative, and consistent across all its jurisdictions. He provides strategic immigration advice to a diverse clientele, including corporations, nonprofits, hospitals, universities, and media outlets. Bo has extensive experience in navigating complex immigration challenges, interacting with Congress, executive agencies, and consulates, and representing clients in federal audits and investigations.  

 Previously, Bo was General Counsel of the U.S. Immigration and Naturalization Service (INS) from 1999 to 2003, directing a legal program of 700 attorneys. He advised top U.S. officials on immigration law and has significant federal litigation experience as a former trial attorney in the Department of Justice. Bo has frequently testified before Congress and appeared in various media outlets such as PBS Newshour, Sixty Minutes, and CNN. He participated in negotiating international immigration agreements and served as a U.S. delegate to international organizations.  

Bo has taught immigration, national security and related courses at the University of Michigan, Georgetown and American University law schools, and he currently teaches asylum law as a member of the adjunct faculty at Tulane Law School. He has an extensive pro bono practice and has contributed as amicus in key Supreme Court cases, served as an expert witness in federal litigation, and advised the Department of Homeland Security. He is also on the Advisory Board of the Migration Policy Institute. Bo received his J.D. from Tulane Law School and his B.A. from Tulane University. 

SESSIONS:
Sunday, June 23, 2024 - 1:10pm to 2:00pm
 
Sunday, June 23, 2024 - 12:05pm to 12:55pm
Jennifer Buchanan
Vice President
Walmart Academy
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Jennifer is the Vice President of Walmart Academy, the learning arm of the world's largest retailer, where she leads the design and delivery of learning experiences that enable over 2 million associates to build skills for now and the future. She has experience in various learning and development roles at Department of Defense, American Express, Walmart and Sam's Club, where she has launched award-winning programs that have enhanced the learning culture, career development, and performance of the frontline and supply chain workforce.

Jennifer holds an Executive Program for Leadership Acceleration certificate from Harvard Business School Executive Education, a Master's degree in Education from the University of South Florida, and a Bachelor's degree from Florida State University. She has published multiple articles on learning and development topics and has been recognized as a Top 50 Learning and Development Professional and a CLO LearningElite Finalist. She is passionate about creating learning opportunities that empower associates to achieve their career dreams and contribute to the success of the organization.

SESSIONS:
Sunday, June 23, 2024 - 11:30am to 12:05pm
Carlos Abrams-Rivera
CEO
The Kraft-Heinz Company
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Carlos Abrams-Rivera is CEO of The Kraft Heinz Company and a member of the Board of Directors. Prior to becoming CEO and leading more than 36,000 employees around the world, Carlos served as President of Kraft Heinz, and President of the company’s North America Zone. He joined Kraft Heinz in 2020 after a career spanning more than two decades at companies including Mondelez and Campbell’s. Carlos holds a Bachelor of Science degree in Economics from Carnegie Mellon University as well as an MBA from the University of Michigan’s Stephen M. Ross School of Business.  

SESSIONS:
Melissa Werneck
Global Chief People Officer
The Kraft-Heinz Company
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Melissa Werneck is the Global Chief People Officer for The Kraft Heinz Company, overseeing the company’s global Human Resources function. She is responsible for talent management and talent acquisition, leadership development, total rewards and recognition, engagement, learning and DEI&B for Kraft Heinz’s global workforce. Throughout her career, Melissa has held a wide range of positions at H.J. Heinz Company and América Latina Logística, ranging from human resources to marketing, to supply chain, ESG and IT. Melissa holds a degree in Chemical Engineering from Federal University in Brazil and an MBA from the COPPEAD Graduate School of Business at Federal University. 

SESSIONS:
Moderator: 
Mark C. Thompson
Chief Executive Officer
CEO Academy
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Mark Thompson is Chief Executive Officer of the CEO Academy, a SHRM company, and long ranked the world’s #1 CEO Coach. He was in 2023 inducted into the Coaching Legends Hall of Fame by the Thinkers50, considered the Oscars of Management. Thompson previously served as Schwab’s chief of staff, chief customer experience officer and CEO of Schwab.com. He was a cofounding advisor to the Virgin Branson Entrepreneurship Centres; a board member of Esurance, acquired by Allstate; and Interwoven, acquired by Hewlett Packard. He was Chairman of Integration Semiconductor, acquired by SiliconLabs and Chairman of Rioport, which pioneered the mp3 player for Apple’s iPod. He was cofounding advisor to the Stanford Realtime Venture Design Lab, where he served as a visiting scholar and faculty at his alma mater, Stanford University. Thompson is also adjunct faculty at the World Economic Forum, World Business Forum, John F. Kennedy University, and has cochaired the Institute of Coaching at Harvard. He has edited 20 books and coauthored business classic, Success Built to Last: Creating a Life That Matters; and the New York Times bestseller, Admired.

SESSIONS:
Sunday, June 23, 2024 - 11:30am to 12:05pm