Lisa Fain
CEO
Center for Mentoring Excellence
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Lisa Fain is the CEO of the Center for Mentoring Excellence and an expert in the intersection of cultural competency and mentoring. Her passion for diversity and inclusion work fuels her strong conviction that leveraging differences creates a better workplace and drives better business results.

Lisa brings her energy, enthusiasm, and engagement to any group, facilitating lively workshops and training, and delivering interactive speeches with practical steps that can be implemented right away.

As Senior Director of the Diversity and Inclusion function at Outerwall, Inc., Lisa spearheaded the development, establishment, and implementation of its diversity initiative. Prior to assuming that position, she worked as Outerwall’s in-house counsel, coaching leaders and partnering with Human Resources to establish fair and effective policies and practices that would sustain the organization as it grew in size, revenue, and renown.

For almost a decade, Lisa practiced law in the Chicago office of a major multinational firm, where she counseled employers on creating inclusive policies and practices. While in that role, she served as Master Trainer, training thousands of employees at a variety of companies, large and small, on how to create a better workplace.

Lisa is also an executive coach, specializing in individual and group coaching for professional women looking to design and live their best personal and professional lives. She is a certified mediator. She graduated with a B.S. in Social Policy from Northwestern University and holds a J.D. from Northwestern University School of Law.

Lisa lives in Seattle, WA. She loves to hike and explore the Pacific Northwest with her husband and two daughters.

SESSIONS:
Karen Dougherty Buchholz
Executive Vice President of Administration and Chief Diversity Officer
Comcast Corporation
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Karen Dougherty Buchholz, Executive Vice President of Administration and Chief Diversity Officer for Comcast Corporation, has a wide array of corporate development responsibilities, including corporate real estate, facilities, aviation, diversity, corporate services, business continuity, travel, security and sustainability. She was the executive in charge of the development of Comcast’s new Technology Center, a $1.5 billion, 60-story tower adjacent to Comcast’s corporate headquarters, the Comcast Center, which is one of the nation’s tallest. Karen previously oversaw the development of Comcast Center, a $750 million, 56-story tower from 2005 through 2008. 

From 2000 to 2003, Karen established Comcast’s first corporate communications infrastructure, unifying communications for the entire family of Comcast companies. This included leading communications during many company acquisitions, including the company’s transformative acquisition of AT&T Broadband in 2001-2002. 

Prior to Comcast, in 1997, then-Mayor Edward G. Rendell appointed Karen as President of Philadelphia 2000, the organization that brought the 2000 Republican National Convention to Philadelphia and served as the City’s official Host Committee. The Convention attracted 50,000 visitors and won national and international media attention. Immediate economic benefits exceeded $300 million. 

Karen served as Sales Executive for Comcast-Spectacor from 1993 to 1997 for what is now called the Wells Fargo Center, a 20,000-seat arena and home to the Philadelphia 76ers and the Comcast-owned Philadelphia Flyers. In 1991, Karen led the development of the Pyramid Club at the top of the Mellon Bank Center for Club Corporation of America. 

Karen served as Special Assistant to State Treasurer Barbara Hafer during her 1990 gubernatorial bid. From 1988-1990, Karen was Special Assistant to United States Senator John Heinz in Washington, D.C. 

Karen received her M.S. from the University of Pennsylvania in 1997. She is a 1988 graduate of Dickinson College and the Dickinson Center for European Studies in Bologna, Italy. 

Board Memberships 

Karen serves on WSFS Financial Corporation and Wilmington Savings Fund Society, FSB Board of Directors. She also serves on the Boards of many civic and charitable organizations, including: Board of Trustees, Drexel University; Board of Directors, Museum of the American Revolution; Global Board of Directors, Women in Cable Telecommunications; and University of Pennsylvania’s Trustees’ Council of Penn Women. 

Karen has received numerous awards, including: 2018 Police Athletic League of Philadelphia’s PAL Award; 2017 Boy Scouts of America Cradle of Liberty Council’s Construction & Real Estate "Good Scout" Award; 2016 Philadelphia Magazine's Trailblazer Award; 2014 United Way of Greater Philadelphia and Southern New Jersey Women’s Initiative Award; National Association for Multi-ethnicity in Communications - Philadelphia 2012 Paragon Award; 2012 Multichannel News Wonder Women Award; 2011 Women in Cable Telecommunications Seasoned Professional Service Award; 2009 Pennsylvania’s Best 50 Women in Business Award; 2008 American Heart Association “Go Red for Women” Woman of Heart Award. 

SESSIONS:
Nicole Hall
Educational Program Specialist
SHRM
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Nicole Hall is an Educational Program Specialist at Society for Human Resource Management (SHRM). Nicole serves as one of the liaisons for the Educational Partners program for the SHRM Specialty Credentials and brings a wealth of knowledge regarding the specialty credentials. In addition, she is responsible for implementing the overall educational programs strategy with the goal of delivering the highest caliber of service and programming to SHRM members and the greater business community.

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Robert Kaiser
VP of People, Culture & Diversity
KnowBe4, Inc.
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Robert Kaiser is a distinguished leader with 15 years of experience in leading and developing teams.  Currently, Robert is the VP of People, Culture & Diversity at KnowBe4, one of the fastest growing cybersecurity companies in the world.  Robert received his B.S. in Business Administration from Gannon University and his MBA from Louisiana State University.

Robert leads a team of highly skilled HR professionals whose focus is maintaining the best work environment possible for their employees while assisting leaders achieve better results.  He also oversees the Fun & Shenanigans Team who focuses on maintaining the overall employee experience and a vibrant culture within the company, which has played a key role in KnowBe4’s hypergrowth.  Prior to KnowBe4, Robert spent 13 years in the world or retail assisting managers reach their potential as leaders.

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Diego Salmon
Vice President Global Enterprise Sales
SHRM
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Diego Salmon, Vice President Global Enterprise Sales, is a highly experienced executive with more than three decades of experience in professional services, education and corporate learning and development.  


Prior to join SHRM, Salmon worked for not for profit and profit organizations. During his career with Berlitz Corporation, the global-leader in foreign language and cultural education and training, he held positions from Director to company President to Regional Managing Director. He has achieved success in business development, brand awareness and product mix expansion in the North and South America both organically and through joint ventures.

He’s a people-focused, result-driven leader who has thrived in turnaround, partner integration and rapid growth business environments.

SESSIONS:
Dr. David S. Cohen
Founder and Contrarian Consultant
DS Cohen & Associates
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Dr. David S Cohen, Ed. D. has a vision: organizations that thrive by living their values in good times and especially VUCA times. David's first career was in elementary and high school education, where he built a reputation for building school communities based on purpose and social responsibility. Thirty-three years ago, David transitioned to corporate consulting. As a consultant, David earned a reputation as a contrarian consultant because he does not always follow what is popular in his chosen field. David works with leaders helping them understand what is and what is not necessary to build an active and positive organization. He helps leaders' step into life's challenges, inspiring them to create a sustained approach through a values-based focus, resulting in better business results. David has had the privilege of partnering with firms across five continents and all business sectors. Additionally, he has worked with governments, from the local to the federal levels, and not-for-profits.

He has taught at Queens University School of Labour Relations and the executive education program at the Schulich School of Business, York University. Currently, he teaches organizational development at Durham College. David earned his doctorate from Boston University in Humanistic and Behavioural Studies. During that time, he also completed independent studies at the Harvard School of Education, where he was a teaching assistant.

David is a keynote speaker, educator, disruptor, facilitator, team builder, and executive coach. He has authored two books and numerous articles in professional journals.

  • The Talent Edge: A Behavioral Approach to Hiring, Developing, and Keeping Top Performers (John Wiley and Sons, August 2001)
  • Inside the Box: Leading With Corporate Values to Drive Sustained Business Success (Jossey-Bass September 2006)

When David is not travelling, he is hanging out with his five grandchildren, when possible, attending Toronto Raptor's games, or relaxing with family and friends.

David is honored to be recognized by the GlobalGurus30 as one of the top 30 GlobalGurus in Organizational Culture.

SESSIONS:
Paul Endress
founder and CEO
Maximum Advantage
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Paul Endress is an ex-computer programmer and software company founder who is recognized as a true expert in the science and strategy of effective workplace communication.
 
An inspiring speaker, his step by step strategies and frameworks are based upon a decade of research and have helped tens of thousands HR professionals, individuals, and business executives overcome challenges and become better communicators.
 
Paul is the author of Communication Styles 2.0 and he has been quoted in The Wall Street Journal, New York Times, USA Today, and dozens of other leading business publications.
 
SESSIONS:
Carolyn Barley
Lead, Instructional Design
SHRM
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Carolyn Barley serves as SHRM’s Lead Instructional Designer and Accessibility Program Manager. Bringing over two decades of experience, she is a seasoned learning professional adept in all aspects of learning and development, corporate university design, strategic learning, instructional design and accessibility. She has worked with 35 organizations to sophisticate their holistic learning environment. She has created eLearning, instructor led, and blended learning solutions across a suite of content, spanning from human resources, leadership, audit and tax services, adult learning and financial institutions, - across public and private sector. During her tenure at SHRM, she has played a pivotal role in several key initiatives, including the design and development of the specialty credential product line, the development of the People Manager Qualification (PMQ), overseeing content and curriculum of over 30 instructor-led programs, and leading a holistic accessibility initiative across the organization. Driven by a passion for education and a commitment to positive change, she is dedicated to making a meaningful difference in the lives she influences, while championing awareness and action to foster a better world for all.

SESSIONS:
Elizabeth Lacey
Director of Educational Programs
SHRM
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Liz Lacey is the Director of Educational Programs at the Society for Human Resource Management (SHRM). Liz is responsible for and oversees the execution and growth strategy of SHRM’s Educational Programs, which equips HR professionals with the knowledge and skills they need to hone their expertise and lead within the changing workplace demands of the future. This strategy includes the planning and delivery of our instructor-led programming (including in-person and virtual synchronous deliveries), self-paced eLearning offerings and our blended SHRM Specialty Credential programs.

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